2012 NABD Conference Begins
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LAS VEGAS — Dealers, finance companies, legal experts,
industry analysts and more all are converging on The Venetian/The Palazzo in
Las Vegas for the signature event orchestrated by the National Alliance of
Buy-Here Pay-Here Dealers.
Today opens the 2012 NABD Conference where a wide array of
topics and trends will be highlighted by representatives from companies such as
ADESA, Experian Automotive and NCM Associates.
"The National Conference is intended to update attendees on
important developments in the BHPH industry during the last 12 months and to
showcase all the latest products and services," NABD's founder Ken Shilson
emphasized.
Some of the conference agenda highlights include:
—Experian Market Insights: Melinda Zabritski, of Experian
Automotive, will provide all the latest industry demographics and explain how
BHPH fits in the automotive marketplace. Experian has made a "deep dive" into
motor vehicle records, credit data and other proprietary information to
provide a credible look at the industry.
—BHPH Trends/Benchmarks: Shilson and Brent Carmichael of NCM
Associates will explain the 2011 benchmarks and first quarter 2012 trends. "You
can't tell where you're going if you don't know where you have been! Don't miss
this session if you want to learn how the most successful operators are
addressing the latest industry challenges," Shilson insisted.
—Understanding the BHPH Vehicle Marketplace: ADESA economist
Tom Kontos will discuss the wholesale inventory market, asking why wholesale
prices for BHPH inventory increased so sharply and what is ahead.
—Hall of Fame Inductions: New this year, NABD believes that
now is the time to recognize those industry leaders who have made exceptional
contributions to the success of the BHPH industry. Two inaugural inductions
will be made during these ceremonies with future inductees to be selected by
member nominations.
Earlier this week, NABD conducted its annual Dealer Academy,
training sessions geared toward both new operators and veterans.
Some of the sessions included:
—BHPH 101: In this session, Ingram Walters explained the
secrets of success gleaned from more than 20 years in the BHPH business.
Attendees learned all the BHPH terminology from a glossary of industry terms,
which will be a valuable reference tool for the future.
—Developing Your Business Model For Success: Attendees received
free projection modeling software that can be used to "tune up" a business
model. Shilson and Carmichael discussed how to construct a successful model and
the 2011 BHPH performance benchmarks. Fran Cavenaugh, one of the nation's most
successful operators, shared her own successful business model and how she
developed it to learn what pitfalls to avoid and the BHPH formula for success.
—Inventory Sourcing 3.0: Keith Whann, of Whanntech and
Columbus Fair Auto Auction, highlighted innovative ways to locate and acquire
hard to find inventory, revealing new tips and technology he believes will be a
"game changer."
—Keeping Your Customers Paying: In the competitive
environment of today, dealers must offer their customers multiple repayment
options. In this session, a panel of experts discussed pay portals, ACH, debit
cards, subprime credit cards and how to start your own reinsurance company. Participants
learned all the newest ways to keep customers paying and cash flow increasing.
—Getting Compliant Now: Attorneys Tom Hudson, Patty
Covington and Whann discussed how to get operations compliant today. In
addition, participants will learn about possible new regulations which will be
forthcoming from the Consumer Financial Protection Bureau (CFPB) and why you
need to establish positive consumer relationships.