Used-vehicle service contract and related finance and insurance product provider GWC Warranty has released Dealer Portal 2.1 — the latest batch of enhancements to GWC’s online dealer resource center.
The company highlighted Dealer Portal 2.1 contains a series of new features and enhancements designed to showcase the powerful Dealer Portal capabilities beyond e-contracting functionality. The features include:
• A brand new dealership dashboard provides quick access to claims paid and sales reporting, giving dealers instant, on-demand insight into how vehicle service contracts protect their reputations and their profits.
• The Elite Dealer Page is a new section of the Dealer Portal that can allow dealers to easily see their Elite Dealer status, stay up-to-date on how to earn or maintain Elite status and learn more about exclusive benefits designed to help them be more profitable.
• The revamped Elite Lead Generator Report now includes more useful customer information and is optimized for easy printing to help dealers capitalize on lead opportunities from expired contracts.
• Online claims, an Elite-exclusive feature, has undergone a complete rebuild to now accept attached documents and upfront submission of parts and labor details. These updates will further enhance the expedited claims experience available for GWC’s top-producing dealers and their customers.
GWC Warranty’s Dealer Portal was introduced in 2014 and has since received more than 230,000 contract submissions and 775,000 logins in that time. Since its inception three years ago, the Dealer Portal has evolved from an online tool for dealers to rate and submit contracts electronically to a comprehensive resource center used by more than 108,000 users nationwide.
Today, dealerships can use the Dealer Portal to rate, submit and remit contracts, access an educational video library, manage contracts and applications in real time, download electronic content such as brochures and component coverage information, brand inventory with service contract protection and more.
For more information about GWC Warranty, visit www.GWCwarranty.com.