8 personnel moves at Millennium Capital and Recovery

HUDSON, Ohio - 

Nationwide recovery management and skip tracing firm Millennium Capital and Recovery Corp. made a total of eight personnel moves this week as five executives ascended into new positions, and three managers joined the company.

According to a news release, the promotion of several key company leaders included:

— Jeffrey Marsh has been promoted to chief managing officer and executive vice president.

— Scott Wilson has been promoted to chief operating officer and senior vice president.

— Geoff Pope has been promoted to chief compliance and technology officer.

— Michael Upperman has been promoted to managing director of operations.

— Rick O’Connell has been promoted to managing director of operations.

In addition, several new senior managers have joined Millennium in key leadership positions, including:

— Diana Moeglin as vice president of business services

— Rhonda Nixon as managing director of operations

— Jason Nemec as director of operational excellence

Millennium explained the expanded breadth and depth of its senior management team are part of the next steps in its pursuit of excellence for auto finance companies in all key partnership areas, including performance, service excellence and compliance.

“Welcome to the new Millennium,” president Jayne Bronchetti said.

“This new leadership team at Millennium is at the forefront of transforming the recovery management industry through Millennium’s propriety approach leveraging business intelligence, and intelligent automation to maximize recovery performance, reduce losses, and streamline the recovery process for brand name consumer lenders,” Bronchetti added.

In his new role, the company indicated that Marsh, who joined Millennium in 2015, will lead the company’s long-term business strategy to add value to its customers and to champion its efforts to transform the industry, while overseeing its leadership team, and continuing to expand its business development and growth.

Marsh was named one of the Trailblazers, Innovators and Disruptors in the auto finance industry by SubPrime Auto Finance News in 2016.

Wilson joined Millennium in 2017 as vice president of operations and has led the development of the company’s internal systems, including both predictive analytics and ongoing automated intelligence initiatives. Wilson oversees the recovery operations and performance metrics at Millennium and is a key force in the pursuit of its intelligent automation initiatives.

The company said Geoff Pope’s leadership in compliance and technology have earned him the promotion to chief compliance and technology officer.

Among other credentials, Pope completed the National Automotive Finance Association’s Consumer Credit Compliance Certification Program and oversees the company’s SOC2 Type2 audit program. Millennium is completing its seventh consecutive SOC2 Type2 audit this next month.

Maximizing recovery and reducing losses for finance companies have been the primary focus for Upperman and O’Connell. And as managing directors of operations, the two directors have been tasked with completely overhauling Millennium’s internal process to reduce losses further for finance companies, capitalize on the available technologies and provide great efficiency in the process.

The company also is pleased to announce the appointment of Moeglin to vice president of business services. Moeglin brings an extensive experience in the transportation and automotive industry to the company. She will oversee the company’s pre- and post-recovery operations.

Nixon has joined Millennium, also as a managing director of operations, with a great deal of financing experience, having been an associate vice president and regional collections manager and other roles with Wells Fargo Dealer Services for the past 12 years.

Nixon also has experience in loan servicing and collections with First Investors Financial Services Corp. and Union Acceptance Corp.

Millennium also created the key position of director of operational excellence, which has been filled by Nemec.

Nemec is a wealth of knowledge in operational excellence from his roles at Huntington Bank, KeyBank, Citi, First Merit and National City Bank. His role is focused on dismantling existing processes and re-engineering them to optimize performance and efficiency for Millennium and its customers.

Millennium is leading a workshop session at Used Car Week 2018 in Scottsdale, Ariz., titled, “How Intelligent Automation is Transforming the Recovery Industry,” featuring industry thought leaders with the latest on technology in the sector.

Millennium is also moderating the much anticipated “Forwarder Panel” discussion at the event as well, with some of the leading national recovery management firms’ and lenders’ perspectives on technology and the evolution of the “forwarding” industry.

More details can be found at www.usedcarweek.biz.