Warranty and vehicle service contract administrator AUL Corp. released its 2017 F&I training schedule on Thursday, marking the second year in a row the company is offering F&I training.
AUL highlighted its training is designed to provide a tailored education that includes a three-day live course, virtual training sessions and an online platform that includes a variety of videos and quizzes available for 12 months following the in-person course. The curriculum is designed for F&I professionals selling finance and insurance products in dealerships.
Each course will be conducted by Kirk Manzo, director of global training for Assurant's Vehicle Protection Services group. Since 1999, Manzo has consulted and trained retail dealerships to help them maximize profits in their sales and F&I departments. He is a certified member of the John Maxwell Team.
The live workshops will be held in Dallas; Napa, Calif.; Atlanta and Chicago. The three-day workshop will include training on compliance, objection handling, turnovers from sales to F&I and menu-selling. These highly interactive workshops will teach real-world strategies and tactics necessary to improve performance and increase satisfaction. Also included in the in-person training will be role-playing scenarios and valuable feedback following a video session.
When asked about the courses, Manzo said, “AUL’s training program integrates the use of virtual roundtables to provide a unique 'peer to peer' learning and accountability component unlike anything in the industry. It's like having your own private F&I 20 group to support and encourage your performance improvement."
AUL general sales manager Jason Garner elaborated about why the administrator is providing these resources
“Training must be a proactive and continuous process that becomes an essential element in a dealership's culture,” Garner said. “In addition to three days of classwork, AUL’s 12-month follow-up delivers the necessary components to ensure a successful continuous learning environment at the dealership.”
To learn more about AUL’s 2017 F&I Training, contact firstname.lastname@example.org or call (800) 826-3207.