DRN, MVTRAC and Secure Collateral Management (SCM) made multiple moves recently to enhance their services to auto-finance companies and their relationships with repossession agents.

First, DRN and Loanbridge formed a partnership, as Loanbridge data is now integrated into DRN’s monitoring, verification, and recovery (MVR) program. It’s meant to deliver earlier visibility into at-risk vehicles for faster, more confident recovery decisions.

Also, MVTRAC and SCM unified their vendor management teams across both organizations to better serve agents in their daily recovery efforts.

It’s all being done as more than 2% of all auto loans are severely delinquent, according to Cox Automotive.

With DRN and Loanbridge working together, the companies said the opportunity expands MVR’s monitoring and verification features to give lenders improve recovery visibility, including:

—Broader coverage: Impound, private lot, and retail resale data

—Near-time alerts: Continuous VIN monitoring that surfaces vehicles at risk faster

—Automated verification: Voice AI can confirm impound details (fees, documents, condition) in minutes

—Actionable outcomes: Reliable insights that can accelerate recovery and lower costs

“I’m extremely excited about our partnership with DRN. It’s not only a strong product fit, but their team and leadership also share our passion for innovation in loss mitigation,” said Loanbridge CEO and founder Alex Wilhelm, who is among the executives and experts scheduled to appear during Used Car Week set for Nov. 17-20 in Las Vegas.

“This partnership moves our industry towards a fully automated and vertically integrated recovery chain, driven by data,” Wilhelm added.

Jeremiah Wheeler, who is president of DRN, MVTRAC and SCM, explained the partnership with Loanbridge can help lenders gain confidence knowing decisions are powered by timely, verified data rather than manual bottlenecks.

“We are excited about this new partnership,” Wheeler said. “By integrating Loanbridge into Monitoring Solutions, we’ve strengthened MVR’s monitoring layer and response times, giving lenders earlier insights, faster verification, and more confident recovery decisions.”

Of course, a key cog in the recovery process is the repossession agent, who has been going through difficult times.

“In recent weeks, industry boards and forums have been buzzing with agent concerns about delayed or inconsistent payments from forwarders,” MVTRAC and SCM said. “For many recovery professionals, timely and reliable compensation isn’t just a business preference, it’s the difference between sustaining operations and struggling to stay afloat.”

To make improvements, MVTRAC and SCM said they merged the best practices of their vendor management teams

“We recognize how critical it is for agency partners to be paid both fairly and fast,” MVTRAC and SCM said. “The new structure eliminates silos and creates direct, streamlined communication channels meaning questions get answered faster, support is more proactive, and agents can focus on what they do best: executing safe and successful recoveries.”

To better support scale, SCM has upgraded its accounting systems from QuickBooks to Oracle Fusion, what the company sees as a modern enterprise platform designed to process higher volumes, speed up payments, and provide more visibility across the payment lifecycle.

Coupled with MVTRAC’s established payment infrastructure, the companies said this upgrade can ensure agents can count on accuracy, consistency, and rapid turnaround when it comes to compensation.

Also put in motion by MVTRAC and SCM are automated key approvals with qualified lenders to help agents process vehicles faster and reduce transport delays.

“Every aspect of this integration was built around one simple goal: creating a better experience for agency partners,” MVTRAC and SCM said. “From simplifying how vendors interact with our teams, to reinforcing our commitment to quick, dependable pay, stronger rate structures, and faster approvals, MVTRAC and SCM are working together to set a new benchmark in agent relations.

“As industry conversations highlight challenges some forwarders face with slow or inconsistent payments, we’re proud to demonstrate that our focus remains squarely on supporting agents, strengthening partnerships, and delivering on our promises,” MVTRAC and SCM continued. “The new vendor management synergies between SCM and MVTRAC aren’t just about internal alignment; they’re about providing the tools, trust, and timely compensation agents need to thrive.”