This week, GWC Warranty announced the inception of a newly created major account management team.

The provider of used-vehicle service contracts sold through dealers indicated this new team of five highly skilled and experienced account managers will be led by area vice president Cynthia Bodden and will service GWC Warranty’s largest dealership partners.

GWC Warranty insisted its highest volume dealers will receive an even greater level of individualized service focused on delivering value that can help these dealers sell more vehicles and be more profitable.

“At GWC Warranty, we have spent the past 20-plus years providing dealers a best-in-class service experience,” GWC Warranty chief revenue officer Brian Stach said. “Over that time, we have seen how our largest dealer partners require a unique and personalized level of service.

“In an effort to provide such without sacrificing the best-in-class experience we provide all GWC dealer partners, we proudly introduce our highly specialized major account management team,” Stach continued.

Robert Chandler joins GWC as the major account manager for the Northeast United States. A University of Massachusetts graduate, Chandler has nearly 15 years of experience in the automotive and finance industries with companies such as Dealertrack, Hitachi Capital of America and Allstate Dealer Services.

David Hartmann, the major account manager for the Central United States, has 20 years of sales experience, including over a decade in the automotive and F&I industries with large franchise dealerships.

Joseph Kontz has been hired as the major account manager for the Mid-Atlantic United States. Kontz has spent the past nine years in the automotive industry as a franchised dealer sales representative and an F&I executive with Zurich Insurance.

Alicia Murray has joined GWC as the major account manager for the Southeastern region of the United States. Murray brings more than two decades of sales and management experience to GWC, including more than 15 years in the automotive industry as an F&I manager at a franchised dealership and a dealership training specialist with Ally Financial Dealer Products & Services.

Chad Staples is now the major account manager for the Western part of the country, having spent nearly a decade in sales and account management, including several in the insurance and automotive industries.