Klarna and Tekion collaborate to deliver flexible-payment options in the service lane
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A $1,200 brake job or a $3,000 transmission repair could push a cash-strapped consumer already struggling to maintain their monthly car payment into some dire financial straits.
So, Klarna, a global digital bank and flexible payments provider, is partnering with Tekion to bring additional payment options to dealership service departments across the U.S.
Tekion Pay, the payments solution built into Tekion’s Automotive Retail Cloud (ARC) platform, now features Klarna’s full payments suite, including Pay in Full, interest-free Pay in 4, and longer-term financing options, directly into the service lane checkout.
According to a news release, every option comes with a fixed repayment schedule and a clear payoff date.
Klarna chief commercial officer David Sykes indicated customers know exactly when they’re done.
“When you’re paying for a repair, you deserve to know exactly what you’re committing to. Klarna gives customers a fixed schedule and a clear payoff date, a straightforward alternative to carrying a revolving credit card balance,” Sykes said.
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“Tekion already sits at the center of how thousands of dealerships operate, which makes them the right partner to bring that choice to the service lane at scale,” Sykes went on to say.
Tekion ARC powers thousands of dealerships, and customers already interact with Tekion Pay every time they book a service, pick up their vehicle, or pay at the counter.
Klarna’s integration means those customers now have the same transparent, flexible payment options they’d find on any modern retail checkout.
“Bringing Klarna into Tekion Pay means dealers can offer customers more ways to pay, right inside the transaction flow they already use every day,” said Jamie Fox, general manager of Tekion Pay at Tekion. “Payment flexibility isn’t a nice-to-have anymore. Customers expect options, and now dealers can deliver them without any added friction.”