COVID-19 is prompting Location Services to make significant changes.

After being impacted by the pandemic, the company announced on Thursday that it has made the decision to exit the direct recovery space and focus on building its existing forwarding model, which includes recovery, skip-tracing, remarketing, transport, keys and titles.

Along with moving its corporate headquarters to Indianapolis, Location Services also announced several key hires, including:

— John Nethery as chief financial officer and president of insightLPR

— Dimple Patel as vice president of finance and accounting

— Mike Suarez, senior vice president of operations

Furthermore, the company also shared that the LPR division, insightLPR, made a strategic acquisition last week of Riverland Technologies out of Jackson, Miss.

Through a news release, Location Services chief executive officer Jerry Kroshus elaborated a bit about all of the company’s strategic moves.

“We are exiting the direct model for now,” Kroshus said. “We are retaining our licenses where it makes sense to keep them. Also, some of our legacy owners will be purchasing parts of their business from us and we’ll continue to have a strategic relationship with them as they will continue to run insightLPR cameras and utilize our RepoRoute recovery software.”

Chief client and operations officer Jose Delgado added this perspective.

“We already have a robust network of recovery agents, as a good portion of our existing volume, approximately 50%, is forwarded,” Delgado said. “Having industry veterans such as Mohit Mahajan, Mike Suarez and Debbie Stokes overseeing the day-to-day operations is a key component to our success.

“Being headquartered in Indianapolis is also a huge plus as the talent pool is very strong here,” Delgado added.

With regard to people, in addition to Nethery’ s CFO responsibilities for both Location Services and insightLPR, the company said he will serve as president of insightLPR, which now has the resources of Riverland at its disposal.

Location Services highlighted that Riverland has an excellent reputation in the license plate recognition space and partners with cities, police forces and municipalities across the country, providing cutting edge camera technology and integrated software solutions.

Riverland has been in business for more than 15 years.

Nethery spent more than nine years at DRN as CFO and COO from 2010 to 2019, while Patel worked at DRN as the vice president of finance and controller from 2010 to 2017.

“I am very excited to join Location Services and to lead the insightLPR division,” Nethery said. “We are working on a great plan to provide excellent service options for the recovery, auto finance, law enforcement and commercial industries.

Kroshus added, “We have big plans for insightLPR, and we are confident that with John’s leadership and background, along with the demonstrated strength and experience of Riverland Technologies, we will build insightLPR into a very formidable option for our clients

“This is the other reason we exited the direct recovery model. We want to remain agnostic in the auto finance scanning space,” he went on to say.

Along with a reinforced executive time, Nethery pointed out that Location Services also has the full support of its parent company — Delaware Street Capital (DSC).

“We are committed to the forwarding and LPR models and we are confident that this pivot is the right decision,” DSC partner David Heller. “Jerry has assembled a seasoned team of top industry talent. We are eager to compete and produce great results for our clients.”