Spireon gets to add another honor to its mantle. The company recently received the prestigious Gold award for customer service in the 2017 Golden Bridge Awards; a program that encompasses the world’s best in organizational performance, innovations, products and services. ... [Read More]

F&I software provider Darwin Automotive announced on Monday that it has reached a significant milestone — enrolling its 2,000th dealership nationwide.  Since launching just 19 months ago, Darwin Automotive has achieved significant growth across the U.S., securing endorsements with the ... [Read More]

From lawmakers to law firms, Equifax now is in the middle of a financial hurricane as the credit bureau announced late on Thursday that a cybersecurity incident potentially impacted approximately 143 million U.S. consumers. In its announcement, Equifax said criminals exploited ... [Read More]

This week, vehicle service contracts administrator AUL Corp. announced the executive promotions today of Bryan Nieves to vice president of national accounts and Henry Paoli to national sales manager. According to Jason Garner, AUL’s senior vice president of sales and ... [Read More]

If Richard Cordray wanted to make a triumphant announcement that he was running for governor in Ohio, the Consumer Financial Protection Bureau director passed on the opportunity when he gave a speech on Monday during the Cincinnati AFL-CIO Labor Day ... [Read More]

RateGenius, an online auto refinancing platform, recently reached a milestone by refinancing more than 334,738 installment contracts, saving customers an estimated $350.5 million since its inception in 1999. “It’s gratifying to know that we've helped so many people save such ... [Read More]

How collections departments can make contact with customers via phone might be impacted by what the Federal Communications Commission is currently reviewing. The agency’s consumer advisory committee is expected to consider a recommendation from its robocalls working group on blocking unwanted ... [Read More]

While many of the August auto finance metrics Edmunds compiled and shared remained stable on a year-over-year basis, analysts did spot one rise that should be pleasing to finance companies. Edmunds noticed increases in down payments in August for both ... [Read More]

Your thumbprint isn’t just for your iPhone any longer. FIS and Equifax recently teamed up to improve consumer experiences by bringing new levels of convenience and security to consumers challenged with maintaining multiple usernames and passwords to protect themselves from ... [Read More]

This week, alternative credit data provider FactorTrust announced a partnership with predictive analytics and digital decisioning company, Enova Decisions, to integrate FactorTrust’s proprietary data into its Colossus digital decisioning platform. Executives highlighted the integration will strengthen Enova Decisions’ platform with ... [Read More]