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This Month's Focus

Artificial Intelligence
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Carfluent’s new AI tool helps dealerships beat aggregators in searches
Monday, May. 11, 2026, 09:51 AM
A growing percentage of consumers now use artificial intelligence as what marketplace Cars.com describes as a “trusted co-pilot” in their search for a vehicle to purchase. Meanwhile, other studies suggest that dealership websites are not visible to many of those ... Read More
ChatGPT app represents the latest step in CarMax’s ongoing AI evolution
Monday, May. 11, 2026, 09:45 AM
Yes, it’s AI — everyone’s favorite buzzword. But when it comes down to it, artificial intelligence is only part of what CarMax’s new ChatGPT app is all about. The company billed as the nation’s largest used-car retailer touted the app, ... Read More
Inside the ‘architectural mismatch’ between AI capabilities & dealer needs
Monday, May. 11, 2026, 09:42 AM
A new survey report from LotLinx asserts that in its current form, “AI is broken for dealers.” The company contends the era of “one-size-fits-all artificial intelligence” is over for auto dealers. The recent survey of 215 executives from both franchised ... Read More
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here
Byron Oldham of Honest Autos & FIADA
Monday, Apr. 27, 2026, 07:47 PM
Byron Oldham is president of the family-owned Honest Autos dealership and is president of the board at the Florida Independent Automobile Dealers Association. In this episode, Oldham talks with Cherokee Media Group senior editor Joe Overby about the upcoming Southeast ... Listen Here
Automotive CFO-To-Go Kathi Kruse talks dealership finance, accounting in ‘lightning round’
Sunday, Apr. 19, 2026, 04:27 AM
Kathi Kruse, the Automotive CFO-To-Go who brings her financial expertise — born through years of experience as a dealership chief financial officer — to dealers needing help in that area, is back on the Auto Remarketing Podcast. In this episode, ... Listen Here

Edmunds: Down payments for financed used cars edge higher in Q4

Friday, Jan. 3, 2025, 10:44 AM
SubPrime Auto Finance News Staff
Along with highlighting how many consumers are committing to a monthly payment of more than $1,000 to take delivery of a new vehicle, the newest auto finance data from Edmunds showed dealerships and finance companies coaxed a bit more of ... [Read More]

FTC collaborates with AGs in Illinois & Maryland on dealer allegations & $20M settlement

FTC sends annual report to CFPB recapping activities regarding financial acts
Thursday, Jan. 2, 2025, 11:09 AM
SubPrime Auto Finance News Staff
The Federal Trade Commission didn’t sit idle this holiday season, especially when policing car dealerships. The regulator made separate announcements before and after Christmas involving two dealer groups that operate more than a dozen stores. The first action was connected ... [Read More]

Open Lending certifies 1 millionth contract through Lenders Protection

Friday, Dec. 13, 2024, 09:34 AM
SubPrime Auto Finance News Staff
It’s been a milestone week for Open Lending Corp., which announced the certification of the 1 millionth contract through its Lenders Protection decisioning engine. Company leadership said this achievement underscores Open Lending’s ongoing efforts to empower financial institutions to grow ... [Read More]

COMMENTARY: CFPB’s message is clear about product refunds

BHPH evolution: Key to success in a recovering auto industry
Wednesday, Dec. 11, 2024, 10:28 AM
Rick Hackett
The Consumer Financial Protection Bureau (CFPB) recently released a special edition of its Supervisory Highlights, focusing a substantial portion of the auto finance industry-specific report on a longstanding issue: the servicing of auto loans with ancillary or F&I products. The ... [Read More]

Federal & state regulators revisit elder financial exploitation

latest news
Tuesday, Dec. 10, 2024, 10:32 AM
SubPrime Auto Finance News Staff
It might very well be the case that a 97-year-old consumer is applying for financing to take delivery of a $97,000 luxury SUV. Or it could be someone with illegal intentions trying to take advantage of that elderly individual. Last ... [Read More]

S&P Global Ratings offers 2025 forecast, answers worldwide economic questions

news update 2
Monday, Dec. 9, 2024, 11:18 AM
SubPrime Auto Finance News Staff
Let’s take a worldwide economic outlook courtesy of S&P Global Ratings, which touched on both domestic and international trends that could eventually impact automotive financing and retailing. Analysts said last week that economic soft landings in many major economies and ... [Read More]

RouteOne co-founder joins Lender Compliance Technologies

executive boardroom
Friday, Dec. 6, 2024, 10:42 AM
SubPrime Auto Finance News Staff
Lender Compliance Technologies (LCT) reinforced its executive team on Thursday as the previous Emerging 8 honoree continues to roll out Refund Control, a finance company-managed cloud platform for tracking and managing F&I product cancellations and consumer refunds. Joining LCT as ... [Read More]

PODCAST: Experian connects vehicle collateral quality with defaults

Friday, Dec. 6, 2024, 10:41 AM
SubPrime Auto Finance News Staff
Experian Automotive senior director Jim Maguire came to Used Car Week 2024 in Scottsdale, Ariz., with a straightforward premise for his presentation: the connection between vehicle collateral quality and the likelihood of default. After spending time with attendees, Maguire gave ... [Read More]

Experian: Affordability continues to be major factor in Q3 financing

Thursday, Dec. 5, 2024, 09:52 AM
SubPrime Auto Finance News Staff
Affordability evidently isn’t just a consideration within the subprime market. Experian highlighted on Thursday that affordability also is pushing some prime and super prime consumers to return to used vehicles. That’s just one of the findings included in Experian’s State ... [Read More]

PODCAST: Talking product refunds at Used Car Week

Wednesday, Dec. 4, 2024, 01:46 PM
SubPrime Auto Finance News Staff
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with another conversation about product refunds — perhaps one of the most complex parts of auto finance. Nancy Coleman of Stellantis Financial ... [Read More]

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