Your service drive is filled with loyal customers who trust your dealership and are physically in your store, yet most...
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Edmunds on why appeal of used EVs could surge as gas prices keep rising & affordability remains challenging
Wednesday, Mar. 11, 2026, 10:30 AM
PODCAST: Carleton’s Tim Yalich on how critical accurate payment information is to today’s car shoppers
Tuesday, Mar. 10, 2026, 10:57 AM
Already the top factor holding back dealership business, potential economic headwinds build
Monday, Mar. 9, 2026, 10:53 AM
Jessica Gonzalez of InformedIQ on growing ‘AI and fraud fatigue’
Jessica Gonzalez, vice president of customer success and general manager of automotive at InformedIQ, appeared again on the Auto Remarketing Podcast to describe growing “AI and fraud fatigue” and other topics connected with auto finance. Listen Here
Wednesday, Mar. 11, 2026, 04:17 PM
Carleton’s Tim Yalich on how critical accurate payment information is to today’s car shoppers
Tim Yalich, who now is vice president of business development for Carleton, returned for an appearance on the Auto Remarketing Podcast. Yalich explained how much more crucial accurate payment information is to today’s car shoppers in an environment with some ... Listen Here
Tuesday, Mar. 10, 2026, 02:48 PM
Widewail CEO Cuyler Owens
Cuyler Owens is CEO of Widewail, a reputation and customer experience platform for the auto industry Cuyler joined Widewail as CEO in December, following nearly three years as chief revenue officer of TrustRadius, and time with Dell, Vmware and Dealerware. ... Listen Here
Monday, Mar. 9, 2026, 08:09 PM
AIADA Chair: Being Thankful
Wednesday, Nov. 27, 2013, 12:00 AM
Nick Zulovich
ALEXANDRIA, Va. — With Thanksgiving a day away, I thought now might be an appropriate time to count my blessings. We auto dealers have so much to be thankful for. No. 1 and No. 2 on my list (bolded AND ... [Read More]
2 Early Processes Help Lenders Shine in J.D. Power Consumer Financing Satisfaction Study
Monday, Nov. 25, 2013, 12:00 AM
Nick Zulovich
WESTLAKE VILLAGE, Calif. — The J.D. Power 2013 U.S. Consumer Financing Satisfaction Study showed those initial steps in the F&I process determine which companies score high marks with consumers and which ones do not. According to the study released today, ... [Read More]
Resource Hub
Best Practices, Ideas, and Tools for Business
The Dealer’s Guide to Smarter GPS Tracking
A Buyer’s Guide for Independent Dealer, BHPH, and Auto Finance Leaders Reducing Risk, Unlocking Opportunity Independent dealers and finance companies...
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Used Car Turn Vendor Management Checklist
Vehicles touch multiple vendors before they ever hit the lot, and when approvals, communication, and invoices are scattered, delays are...
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CUDL Partners with Utah-Based Subprime Lender, 9 Other Credit Unions
Monday, Nov. 25, 2013, 12:00 AM
Nick Zulovich
ONTARIO, Calif. — Along with an alliance with a Utah-based subprime finance company, CU Direct Corp. recently finalized new partnership agreements with nine credit unions. As a result of the agreements, officials highlighted the credit unions will be incorporating products ... [Read More]
NY Dealer Group Exec Gets Perfect Score on AFIP Exam
Monday, Nov. 25, 2013, 12:00 AM
Nick Zulovich
COLLEYVILLE, Texas — Michele Myers, vice president of financial services of the New York-based Dorschel Group, recently posted a perfect score on the rigorous 200-question Association of Finance & Insurance Professional Senior Certification Exam. In 23 years of administering the ... [Read More]
Credit Approvals for Leases Level Off in October
Monday, Nov. 25, 2013, 12:00 AM
Nick Zulovich
CINCINNATI — Steady is as good an adjective as any to describe credit approval trends in connection to vehicle leases last month, according to data reported last week by Swapalease.com. Site officials said credit approvals came in relatively unchanged in ... [Read More]
Dealertrack Counsel Assesses Aftermath of Recent CFPB Auto Finance Forum
Friday, Nov. 22, 2013, 12:00 AM
Nick Zulovich
LAKE SUCCESS, N.Y. — The most important takeaway Dealertrack Technologies' associate general counsel for compliance Randy Henrick gleaned from last week's Consumer Financial Protection Bureau Auto Finance Forum didn't even come from the bureau. It was a point reinforced by ... [Read More]
Latest Payment from Ally Means More than 70 Percent of US Treasury Investment Repaid
Friday, Nov. 22, 2013, 12:00 AM
Nick Zulovich
DETROIT — With its latest move announced this week, Ally Financial said it has now repaid more than 70 percent of the investment the U.S. Treasury made in the company. Ally completed a private placement of 216,667 shares of Ally ... [Read More]
2 US District Courts Rule in Favor of Debt Collectors in Recent FDCPA Cases
Friday, Nov. 22, 2013, 12:00 AM
Nick Zulovich
MINNEAPOLIS — ACA International, the Association of Credit and Collection Professionals, recapped why two U.S. District Courts examined messages left for consumers and third parties and found the messages were not communications under the Fair Debt Collection Practices Act. "The ... [Read More]
DriveTime: Auction Partnership with Manheim is ‘Good Fit’
Friday, Nov. 22, 2013, 12:00 AM
Nick Zulovich
PHOENIX — On the same day it reported and discussed third-quarter earnings, DriveTime explained on its quarterly conference call why its partnership with Manheim to launch a new separate and independent wholesale auction company makes sense. Go Auto Exchange, a ... [Read More]
J.D. Byrider Names Award Winners at Annual Convention
Wednesday, Nov. 20, 2013, 12:00 AM
Nick Zulovich
CARMEL, Ind. — Buy-here, pay-here dealership chain J.D. Byrider recently recognized winners of the company's annual awards at its November convention in New Orleans. The Franchise of the Year winners were chosen in three categories, including Single (one location), Mid ... [Read More]
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