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Automotive Intelligence Award honoree Satyan Merchant of TransUnion
Wednesday, Apr. 1, 2026, 07:01 PM
Our conversations with the 2026 Automotive Intelligence Award winners wrap up with Satyan Merchant, who is senior vice president, automotive and mortgage business leader at TransUnion. Merchant recollected how his interest in data started when studying statistics on the back ... Listen Here
Top Reasons Dealers can benefit by attending the Used Car Summit
Wednesday, Apr. 1, 2026, 03:27 PM
On this episode of the Auto Remarketing Podcast, Bill Zadeits has a conversation with Vanessa Rocha, VP, All-American Bonds and Insurance and a Board member with the Florida Independent Auto Dealers Association. Vanessa speaks to some of the big issues ... Listen Here
Industry Elite: Tony Rimas of XPEL
Tuesday, Mar. 31, 2026, 07:40 PM
Concluding our inaugural Industry Elite: The C-Suite honoree series is a conversation with Tony Rimas, who is vice president of global revenue at XPEL Inc. Rimas — an avid biker who swam and ran track & field and cross country ... Listen Here

Q3 Rise, TransUnion Calls Delinquencies ‘Manageable’

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Wednesday, Nov. 27, 2013, 12:00 AM
Nick Zulovich
CHICAGO — While staying at what analysts are calling manageable levels, TransUnion reported jumps in the auto loan delinquency rate on both a quarterly and yearly basis. TransUnion indicated the ratio of borrowers 60 days or more delinquent on their ... [Read More]

NAC & Family First Dealer Services Complete Merger

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Wednesday, Nov. 27, 2013, 12:00 AM
Nick Zulovich
WESTERVILLE, Ohio — National Auto Care Corp., an administrator of vehicle service contract programs, said this week its merger with Family First Dealer Services, a company whose core focus is on providing unique F&I product offerings, has been completed. As ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

Turn Service Visits Into Sales Growth: A GM’s Checklist

Your service drive is filled with loyal customers who trust your dealership and are physically in your store, yet most...
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The Dealer’s Guide to Smarter GPS Tracking

A Buyer’s Guide for Independent Dealer, BHPH, and Auto Finance Leaders Reducing Risk, Unlocking Opportunity Independent dealers and finance companies...
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Used Car Turn Vendor Management Checklist

Vehicles touch multiple vendors before they ever hit the lot, and when approvals, communication, and invoices are scattered, delays are...
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Del Mar Recovery Solutions Picks RISC Vendor Compliance Reporting

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Wednesday, Nov. 27, 2013, 12:00 AM
Nick Zulovich
CARLSBAD, Calif. — Del Mar Recovery Solutions recently chose RISC Vendor Compliance Reporting (VCR) database management software to monitor and maintain its third-party vendor compliance. By choosing RISC VCR software, Del Mar Recovery Solutions explained that it now can efficiently ... [Read More]

AIADA Chair: Being Thankful

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Wednesday, Nov. 27, 2013, 12:00 AM
Nick Zulovich
ALEXANDRIA, Va. — With Thanksgiving a day away, I thought now might be an appropriate time to count my blessings. We auto dealers have so much to be thankful for. No. 1 and No. 2 on my list (bolded AND ... [Read More]

2 Early Processes Help Lenders Shine in J.D. Power Consumer Financing Satisfaction Study

Monday, Nov. 25, 2013, 12:00 AM
Nick Zulovich
WESTLAKE VILLAGE, Calif. — The J.D. Power 2013 U.S. Consumer Financing Satisfaction Study showed those initial steps in the F&I process determine which companies score high marks with consumers and which ones do not. According to the study released today, ... [Read More]

CUDL Partners with Utah-Based Subprime Lender, 9 Other Credit Unions

Monday, Nov. 25, 2013, 12:00 AM
Nick Zulovich
ONTARIO, Calif. — Along with an alliance with a Utah-based subprime finance company, CU Direct Corp. recently finalized new partnership agreements with nine credit unions. As a result of the agreements, officials highlighted the credit unions will be incorporating products ... [Read More]

NY Dealer Group Exec Gets Perfect Score on AFIP Exam

Monday, Nov. 25, 2013, 12:00 AM
Nick Zulovich
COLLEYVILLE, Texas — Michele Myers, vice president of financial services of the New York-based Dorschel Group, recently posted a perfect score on the rigorous 200-question Association of Finance & Insurance Professional Senior Certification Exam. In 23 years of administering the ... [Read More]

Credit Approvals for Leases Level Off in October

Monday, Nov. 25, 2013, 12:00 AM
Nick Zulovich
CINCINNATI — Steady is as good an adjective as any to describe credit approval trends in connection to vehicle leases last month, according to data reported last week by Swapalease.com. Site officials said credit approvals came in relatively unchanged in ... [Read More]

Latest Payment from Ally Means More than 70 Percent of US Treasury Investment Repaid

Friday, Nov. 22, 2013, 12:00 AM
Nick Zulovich
DETROIT — With its latest move announced this week, Ally Financial said it has now repaid more than 70 percent of the investment the U.S. Treasury made in the company. Ally completed a private placement of 216,667 shares of Ally ... [Read More]

2 US District Courts Rule in Favor of Debt Collectors in Recent FDCPA Cases

Friday, Nov. 22, 2013, 12:00 AM
Nick Zulovich
MINNEAPOLIS — ACA International, the Association of Credit and Collection Professionals, recapped why two U.S. District Courts examined messages left for consumers and third parties and found the messages were not communications under the Fair Debt Collection Practices Act. "The ... [Read More]

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