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Automotive Intelligence Award Honoree: Jessica Caldwell of Edmunds
Wednesday, Mar. 4, 2026, 09:18 PM
Our conversations with the 2026 Automotive Intelligence Award winners begin with Jessica Caldwell, who is head of insights at Edmunds. Caldwell talks with Auto Remarketing senior editor Joe Overby about her journey going from working at automakers on the product ... Listen Here
NCM & WOCAN Spotlight Emerging Dealership Leader
Wednesday, Mar. 4, 2026, 07:35 PM
Ashley Cavazos, who is president of the Women of Color Automotive Network and a consultant, instructor and 20 group moderator at NCM Associates, joins the show, along with Colby Sturdivant, new-car manager at Freedom Honda Sumter in South Carolina. WOCAN ... Listen Here
Auto finance’s digital transformation still ongoing despite pullback in Q4 car sales
Wednesday, Mar. 4, 2026, 05:41 PM
Matt Babcock, who oversees digital lending product strategy for Wolters Kluwer, reviewed the Q4 Auto Finance Digital Transformation Index as well as discussed what could happen digitally this year. Listen Here

4 Tips Dealers Can Use to Improve Trade-In Experience for Consumers

Friday, Nov. 8, 2013, 12:00 AM
Nick Zulovich
ATLANTA — Because hammering out an agreeable trade-in value creates negative feelings for potential buyers, AutoTrader.com offered four tips to help dealers ease the pain of the trade-in and increase customer satisfaction. Site officials wanted to create a strategy for ... [Read More]

Louisiana Dealer Services Implements StoneEagle’s VPay to Streamline Claims Payment Process

Friday, Nov. 8, 2013, 12:00 AM
Nick Zulovich
DALLAS — Louisiana Dealer Services recently implemented VPay, a solution from StoneEagle, which is a provider of Web-based applications and end-to-end insurance administration systems. VPay is designed to provide a more efficient method of paying mechanical breakdown insurance claims to ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

The Dealer’s Guide to Smarter GPS Tracking

A Buyer’s Guide for Independent Dealer, BHPH, and Auto Finance Leaders Reducing Risk, Unlocking Opportunity Independent dealers and finance companies...
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Used Car Turn Vendor Management Checklist

Vehicles touch multiple vendors before they ever hit the lot, and when approvals, communication, and invoices are scattered, delays are...
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Ally Sees Possible Consequences from CFPB Inquiries

Wednesday, Nov. 6, 2013, 12:00 AM
Nick Zulovich
NEW YORK and WASHINGTON, D.C. — As Ally Financial reported its third-quarter performance and indicated the Consumer Financial Protection Bureau believes the financial company "failed" to fulfill obligations regarding possible discrimination, a top CFPB official restated the bureau's position on ... [Read More]

October Bankruptcy Filings Climb 11 Percent Month-Over-Month

Wednesday, Nov. 6, 2013, 12:00 AM
Nick Zulovich
ALEXANDRIA, Va. — In a development called an "aberration," the American Bankruptcy Institute said total U.S. bankruptcy filings for October increased 11 percent compared to September. According to data provided by Epiq Systems, October bankruptcy filings totaled 89,875, up from ... [Read More]

Recovery Database Network Partners with RISC to Identify Compliant Service Providers

Wednesday, Nov. 6, 2013, 12:00 AM
Nick Zulovich
REDWOOD CITY, Calif. — Extending its efforts to help automotive lenders efficiently select agents for asset recovery, Recovery Database Network announced that members of the Recovery Industry Services Company (RISC) Compliant Agent Network (CAN) will be identified within RDN's recovery ... [Read More]

Credit Acceptance Watches Loan Unit & Dollar Volume Rise in Q3

Monday, Nov. 4, 2013, 12:00 AM
Nick Zulovich
SOUTHFIELD, Mich. — As loan unit and dollar volumes jumped by double digits year-over-year, Credit Acceptance Corp. also produced a 23-percent increase in consolidated net income during the third quarter. Credit Acceptance's consolidated net income came in at $65.1 million ... [Read More]

Finance Express Expands WorkList Capability Beyond Collections for BHPH Dealers

Monday, Nov. 4, 2013, 12:00 AM
Nick Zulovich
RANCHO SANTA MARGARITA, Calif. — Finance Express released its new WorkList feature for independent dealerships that use the provider's Web-based financial services technology. The company explained WorkLists — also known as queues — have typically been utilized by FEX buy-here, ... [Read More]

Despite Government Shutdown, October Used Sales Move 3.63 Percent Higher

Monday, Nov. 4, 2013, 12:00 AM
Nick Zulovich
BANDON, Ore. — As the industry appeared to regroup after last month's federal government shutdown threw a wrench into the mix, CNW Research reported that October's used-vehicle retail sales total rose above some analysts' projections. CNW said October's tally came ... [Read More]

Latest AFSA Credit Risk Retention Comment Focuses on Vehicle Financing

Monday, Nov. 4, 2013, 12:00 AM
Nick Zulovich
WASHINGTON, D.C. — Last week, the American Financial Services Association submitted a letter to six federal agencies on their proposed rule regarding credit risk retention. AFSA's letter focused on the impact of the proposed rule on the vehicle finance industry. ... [Read More]

TransUnion: Nearly 70 Percent of Americans Say They Have Little to No Understanding of Credit Scoring

Friday, Nov. 1, 2013, 12:00 AM
Nick Zulovich
CHICAGO — According to a recent study by TransUnion, many Americans do not understand how credit scoring works or that there are many credit scoring models. The project commissioned by TransUnion asked the following question: —On a scale of 1 ... [Read More]

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