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Jessica Gonzalez of InformedIQ on growing ‘AI and fraud fatigue’
Wednesday, Mar. 11, 2026, 04:17 PM
Jessica Gonzalez, vice president of customer success and general manager of automotive at InformedIQ, appeared again on the Auto Remarketing Podcast to describe growing “AI and fraud fatigue” and other topics connected with auto finance. Listen Here
Carleton’s Tim Yalich on how critical accurate payment information is to today’s car shoppers
Tuesday, Mar. 10, 2026, 02:48 PM
Tim Yalich, who now is vice president of business development for Carleton, returned for an appearance on the Auto Remarketing Podcast. Yalich explained how much more crucial accurate payment information is to today’s car shoppers in an environment with some ... Listen Here
Widewail CEO Cuyler Owens
Monday, Mar. 9, 2026, 08:09 PM
Cuyler Owens is CEO of Widewail, a reputation and customer experience platform for the auto industry Cuyler joined Widewail as CEO in December, following nearly three years as chief revenue officer of TrustRadius, and time with Dell, Vmware and Dealerware. ... Listen Here

Louisiana Dealer Services Implements StoneEagle’s VPay to Streamline Claims Payment Process

Friday, Nov. 8, 2013, 12:00 AM
Nick Zulovich
DALLAS — Louisiana Dealer Services recently implemented VPay, a solution from StoneEagle, which is a provider of Web-based applications and end-to-end insurance administration systems. VPay is designed to provide a more efficient method of paying mechanical breakdown insurance claims to ... [Read More]

Ally Sees Possible Consequences from CFPB Inquiries

Wednesday, Nov. 6, 2013, 12:00 AM
Nick Zulovich
NEW YORK and WASHINGTON, D.C. — As Ally Financial reported its third-quarter performance and indicated the Consumer Financial Protection Bureau believes the financial company "failed" to fulfill obligations regarding possible discrimination, a top CFPB official restated the bureau's position on ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

Turn Service Visits Into Sales Growth: A GM’s Checklist

Your service drive is filled with loyal customers who trust your dealership and are physically in your store, yet most...
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The Dealer’s Guide to Smarter GPS Tracking

A Buyer’s Guide for Independent Dealer, BHPH, and Auto Finance Leaders Reducing Risk, Unlocking Opportunity Independent dealers and finance companies...
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Used Car Turn Vendor Management Checklist

Vehicles touch multiple vendors before they ever hit the lot, and when approvals, communication, and invoices are scattered, delays are...
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October Bankruptcy Filings Climb 11 Percent Month-Over-Month

Wednesday, Nov. 6, 2013, 12:00 AM
Nick Zulovich
ALEXANDRIA, Va. — In a development called an "aberration," the American Bankruptcy Institute said total U.S. bankruptcy filings for October increased 11 percent compared to September. According to data provided by Epiq Systems, October bankruptcy filings totaled 89,875, up from ... [Read More]

Recovery Database Network Partners with RISC to Identify Compliant Service Providers

Wednesday, Nov. 6, 2013, 12:00 AM
Nick Zulovich
REDWOOD CITY, Calif. — Extending its efforts to help automotive lenders efficiently select agents for asset recovery, Recovery Database Network announced that members of the Recovery Industry Services Company (RISC) Compliant Agent Network (CAN) will be identified within RDN's recovery ... [Read More]

Credit Acceptance Watches Loan Unit & Dollar Volume Rise in Q3

Monday, Nov. 4, 2013, 12:00 AM
Nick Zulovich
SOUTHFIELD, Mich. — As loan unit and dollar volumes jumped by double digits year-over-year, Credit Acceptance Corp. also produced a 23-percent increase in consolidated net income during the third quarter. Credit Acceptance's consolidated net income came in at $65.1 million ... [Read More]

Finance Express Expands WorkList Capability Beyond Collections for BHPH Dealers

Monday, Nov. 4, 2013, 12:00 AM
Nick Zulovich
RANCHO SANTA MARGARITA, Calif. — Finance Express released its new WorkList feature for independent dealerships that use the provider's Web-based financial services technology. The company explained WorkLists — also known as queues — have typically been utilized by FEX buy-here, ... [Read More]

Despite Government Shutdown, October Used Sales Move 3.63 Percent Higher

Monday, Nov. 4, 2013, 12:00 AM
Nick Zulovich
BANDON, Ore. — As the industry appeared to regroup after last month's federal government shutdown threw a wrench into the mix, CNW Research reported that October's used-vehicle retail sales total rose above some analysts' projections. CNW said October's tally came ... [Read More]

Latest AFSA Credit Risk Retention Comment Focuses on Vehicle Financing

Monday, Nov. 4, 2013, 12:00 AM
Nick Zulovich
WASHINGTON, D.C. — Last week, the American Financial Services Association submitted a letter to six federal agencies on their proposed rule regarding credit risk retention. AFSA's letter focused on the impact of the proposed rule on the vehicle finance industry. ... [Read More]

FNI Shares 3 Best Practices for Incorporating Auto Finance Add-On Programs

Friday, Nov. 1, 2013, 12:00 AM
Nick Zulovich
RALEIGH, N.C. — FNI Inc. president David Bafumo highlighted three best-practice recommendations for auto finance providers when offering captive or preferred add-on programs. The head of the collateral protection and consumer benefit program product and compliance agency emphasized these tip ... [Read More]

TransUnion: Nearly 70 Percent of Americans Say They Have Little to No Understanding of Credit Scoring

Friday, Nov. 1, 2013, 12:00 AM
Nick Zulovich
CHICAGO — According to a recent study by TransUnion, many Americans do not understand how credit scoring works or that there are many credit scoring models. The project commissioned by TransUnion asked the following question: —On a scale of 1 ... [Read More]

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