Experts see that the debt collection industry is undergoing a technology-driven transformation as businesses shift toward automation, artificial intelligence, and predictive analytics to improve recovery rates and streamline operations. Reinforcing those assertions, a new Kaplan Group study revealed that the ... [Read More]

Phoenix American Companies, a provider of vehicle service contracts, GAP, and ancillary F&I products, on Tuesday announced the appointment of Brian Olson as chief revenue officer. With more than 25 years of experience in the F&I and related markets, the ... [Read More]

After forming five partnerships last year, Launcher finalized another one last week. This time, the technology provider specializing in automotive loan originations announced a strategic integration partnership with Automatic, a leading provider of dealership digital automation solutions for the automotive ... [Read More]

Point Predictive on Tuesday released its 2025 Auto Lending Fraud Trends Report, detailing that finance companies face an estimated $9.2 billion in fraud loss exposure for 2025 — the highest ever measured. And another troubling metric — especially for creditors ... [Read More]

In January — three days before President Trump was inaugurated — the Consumer Financial Protection Bureau shared a proposal via the Federal Register to launch an auto-loan survey to collect a variety of information from contract holders. Last week, the ... [Read More]

The National Automotive Finance Association is still collecting nominations for the two industry awards to be given during the 2025 Non-Prime Auto Financing Conference. The NAF Association is seeking nominations for the Jack Tracey Pinnacle Award as well as a ... [Read More]

In an expected move, the Federal Reserve left the target range for the federal funds rate at 4.25% to 4.5% this week when policymakers had their latest opportunity to modify interest rates. While Fed chair Jerome Powell said policymakers will ... [Read More]

It’s not new that consumers often avoid calls from collectors. But according to a recent TransUnion survey, 73% of consumers said they’d be likely to answer calls if the name and logo were shown. Perhaps a tool that could help ... [Read More]

Cox Automotive recently reported that access to credit in the auto-finance market improved in February, reaching the highest level since December 2022. But the February Survey of Consumer Expectations from the Federal Reserve Bank of New York’s Center for Microeconomic ... [Read More]

This week, Thoma Bravo announced a strategic growth investment in PCMI, a provider of administration software for F&I products in the automotive and consumer end markets. According to a news release, Thoma Bravo said existing shareholders — including PCMI management, ... [Read More]