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How agentic AI is impacting collections
Thursday, Feb. 5, 2026, 02:21 PM
Agentic AI is among the slew of topics being bandied about this week at NADA Show 2026 in Las Vegas. The subject also was discussed during Used Car Week 2025 in the same city. Used Car Week Hall of Famer ... Listen Here
The real cost of inaction when it comes to transport fraud
Thursday, Jan. 29, 2026, 03:30 PM
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More dialogue about current complexities of fleet management with David Prusinski of Vehicle Management Systems (VMS)
Thursday, Jan. 29, 2026, 03:30 PM
A limited number of qualified maintenance technicians. A robust mix of gasoline-, diesel- and electric-fueled vehicles. There’s no shortage of challenges for fleet managers nowadays. To help wade through the environment with valuable perspectives, David Prusinski, who is CEO of ... Listen Here

F&I’s SCS Auto Integrates with Impact’s Fusion Menu

Thursday, Sep. 17, 2009, 12:00 AM
Nick Zulovich
CHICAGO — The less time a car buyer has to spend in a dealer's finance or service office, the more likely the person is to be a repeat customer. That's the goal behind The Impact Group's selection of the SCS Auto ... [Read More]

Hudson Cook Attorneys to be Honored by AFSA

Thursday, Sep. 17, 2009, 12:00 AM
Nick Zulovich
HANOVER, Md. — The two veteran attorneys of Hudson Cook are scheduled to receive the American Financial Services Association's 2009 Distinguished Service Award. Fittingly, the honors will be bestowed upon the firm's founding partners, Tom Hudson and Robert Cook. "I know of ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

The Dealer’s Guide to Smarter GPS Tracking

A Buyer’s Guide for Independent Dealer, BHPH, and Auto Finance Leaders Reducing Risk, Unlocking Opportunity Independent dealers and finance companies...
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Used Car Turn Vendor Management Checklist

Vehicles touch multiple vendors before they ever hit the lot, and when approvals, communication, and invoices are scattered, delays are...
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Zoot: Simply Cutting Originations to Lessen Risk Doesn’t Work

Thursday, Sep. 17, 2009, 12:00 AM
Nick Zulovich
BOZEMAN, Mont. — Zoot, a provider of advanced instant credit decisioning and loan origination solutions, recently discovered that financial institutions are having a lot of difficulty with their credit risk policy development due to the quickly changing times. More specifically, part ... [Read More]

Wolters Kluwer Launches RefundOne Q4 for BHPH Dealers

Thursday, Sep. 17, 2009, 12:00 AM
Nick Zulovich
MINNEAPOLIS — Wolters Kluwer Financial Services announced this week that it has launched RefundOne Q4. This program is the latest edition of the company's tax estimation solution for buy-here, pay-here dealerships, allowing them to estimate a customer's 2009 federal tax refund ... [Read More]

Zag Reports High Growth, Profitability during Downturn

Tuesday, Sep. 15, 2009, 12:00 AM
Nick Zulovich
SANTA MONICA, Calif. — During a time when Autodata reported nationwide industry sales down 12 percent, officials at Zag.com announced the company reached profitability. According to its second-quarter sales results, the online car-buying site saw an increase of 73 percent year-over-year. Those results were ... [Read More]

Florida Ford Franchise Says It Thrives on Used Sales

Tuesday, Sep. 15, 2009, 12:00 AM
Nick Zulovich
GAINESVILLE, Fla. — The vice president of Santa Fe Ford, based in Gainesville, Fla., reports that his store didn't need Cash for Clunkers to maintain strong sales. While the store used to pay money for bad credit leads, he says this ... [Read More]

Carolina Automotive Resource Announces New Partnership, Expanded Team

Tuesday, Sep. 15, 2009, 12:00 AM
Nick Zulovich
WILMINGTON, N.C. — Carolina Automotive Resource Services recently announced a new partnership that may aid dealers in acquiring their target customer without having to pay for the service up front. The company has joined forces with www.igotmycar.com to help dealers find a specific set of ... [Read More]

AFSA CEO Says Consumer Financial Protection Agency Would Hurt Auto Loan Choices

Tuesday, Sep. 15, 2009, 12:00 AM
Nick Zulovich
WASHINGTON, D.C. — The American Financial Services Association's president and chief executive officer Chris Stinebert came out with a statement this week saying the establishment of a Consumer Financial Protection Agency will be bad news for consumers when it comes to ... [Read More]

Experian Automotive Sees Some Positive Signs in Auto Lending Marketplace

Thursday, Sep. 10, 2009, 12:00 AM
Nick Zulovich
SCHAUMBURG, Ill. — In Experian Automotive's latest credit analysis of the auto industry, the company discovered that credit appears to be loosening via auto lenders from the second quarter of last year to the same quarter of this year. More specifically, ... [Read More]

DebtMarket, First Associates Team Up to Streamline Portfolio Sales

Thursday, Sep. 10, 2009, 12:00 AM
Nick Zulovich
LOS ANGELES and SAN DIEGO — Reacting to a need for a secondary marketplace to open up credit lines, DebtMarket and First Associates recently announced they have joined forces in an effort to provide a new way to sell loan originations. ... [Read More]

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