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How agentic AI is impacting collections
Thursday, Feb. 5, 2026, 02:21 PM
Agentic AI is among the slew of topics being bandied about this week at NADA Show 2026 in Las Vegas. The subject also was discussed during Used Car Week 2025 in the same city. Used Car Week Hall of Famer ... Listen Here
The real cost of inaction when it comes to transport fraud
Thursday, Jan. 29, 2026, 03:30 PM
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More dialogue about current complexities of fleet management with David Prusinski of Vehicle Management Systems (VMS)
Thursday, Jan. 29, 2026, 03:30 PM
A limited number of qualified maintenance technicians. A robust mix of gasoline-, diesel- and electric-fueled vehicles. There’s no shortage of challenges for fleet managers nowadays. To help wade through the environment with valuable perspectives, David Prusinski, who is CEO of ... Listen Here

Kia Motor Finance Opens New Southeast Center for Dealers

Tuesday, Nov. 20, 2007, 12:00 AM
Nick Zulovich
AUSTELL, Ga. — Kia Motor Finance Co. recently held grand opening ceremonies for its new Southeast Regional Service Center in Austell, Ga. The new center will provide full retail credit and funding services for Kia dealers in the Southern and Eastern ... [Read More]

Tom Hudson Offers Special Finance (Legal) Tips and Insights

Tuesday, Nov. 20, 2007, 12:00 AM
Nick Zulovich
HANOVER, Md. — This issue's theme is "Special Finance Tips and Insights." Since I do the legal stuff, you'll note the amended title to this article. Insights first: 1. From a legal standpoint, a dealer's contract and related documents (I'm ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

The Dealer’s Guide to Smarter GPS Tracking

A Buyer’s Guide for Independent Dealer, BHPH, and Auto Finance Leaders Reducing Risk, Unlocking Opportunity Independent dealers and finance companies...
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Used Car Turn Vendor Management Checklist

Vehicles touch multiple vendors before they ever hit the lot, and when approvals, communication, and invoices are scattered, delays are...
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MenuVantage Adds Service Payment Plan to Platform

Tuesday, Nov. 20, 2007, 12:00 AM
Nick Zulovich
ORLANDO, Fla. — MenuVantage recently announced that Service Payment Plan has joined its nationwide network of active F&I providers. According to officials, SPP is a leader in administering interest-free payment plans for service contracts on new and used vehicles for both ... [Read More]

Consumers Worry How Mortgage Challenges Will Impact Auto Loans

Thursday, Nov. 15, 2007, 12:00 AM
Nick Zulovich
LOS ANGELES — As the challenges in the subprime mortgage market continue to play out, a new survey indicates that Americans shopping for car loans and other forms of credit are beginning to get nervous. The survey of 1,000 consumers was ... [Read More]

Compli Announces Partnerships to Help Protect Calif. Dealers from Liability

Thursday, Nov. 15, 2007, 12:00 AM
Nick Zulovich
PORTLAND, Ore. — As part of Compli's effort to expand legal protections for dealerships nationwide, it recently announced it has teamed up with Venable to provide California stores with the latest regulatory, compliance-related training content available. Venable, which specializes in ... [Read More]

Non-Prime Lender Joins XpressCredit Platform

Thursday, Nov. 15, 2007, 12:00 AM
Nick Zulovich
SYRACUSE, N.Y. — XpressCredit recently announced that non-prime lender Merrick Bank has joined its platform to help motorcycle dealers offer indirect loans to their customers.   Merrick Bank is a national non-prime leader in providing boat and RV loans, as well as ... [Read More]

Compliance and Market Challenges Focus of NABD Conference

Thursday, Nov. 15, 2007, 12:00 AM
Nick Zulovich
HOUSTON — About 400 dealers and vendors descended on Houston earlier this week for the National Alliance of Buy-Here, Pay-Here Dealers Underwriting & Collections Conference. As usual, a variety of industry experts, finance professionals and dealers were on hand at the ... [Read More]

Daimler Financial Services Americas Announces Re-Structure

Tuesday, Nov. 13, 2007, 12:00 AM
Nick Zulovich
FARMINGTON HILLS, Mich. — Daimler Financial Services Americas announced Monday its plans to restructure its customer service, collections and remarketing operations of the Mercedes-Benz Financial sector in Westlake, Texas. Details of the plan include moving 180 positions of the Daimler Truck ... [Read More]

GM Canada Offers New Incentives

Tuesday, Nov. 13, 2007, 12:00 AM
Nick Zulovich
OSHAWA, ONTARIO — General Motors of Canada announced late last week it is offering several new deals for consumers. Included in these incentives are the following: —Coverage for a 1 percent GST reduction for cash/finance customers until the updated GST rate ... [Read More]

First Advantage CREDCO Partners with Advent Resources

Tuesday, Nov. 13, 2007, 12:00 AM
Nick Zulovich
POWAY, Calif. — First Advantage CREDCO announced Monday it has partnered with software company Advent Resources. As part of this deal, the company is planning to use Advent Resources customer relationship management program in its prospector Internet, bankruptcy and lead operations. Officials note ... [Read More]

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