The revamp of PCMI’s leadership team continued this week with the hire of a new general counsel.

It’s a move that surfaced after the provider of cloud-based administration software for F&I products and service contract programs appointed a new chief technology officer at the beginning of March and a new CEO at the start of the year.

The newest executive is Nick Scissons, who has joined the company as general counsel.

In this role, Scissons will lead PCMI’s global legal function and serve as a key advisor to the executive team, board of directors, and investors, overseeing legal strategy, governance, and risk management as the company continues to scale across complex automotive and warranty ecosystems.

The company said Scissons’ leadership will strengthen PCMI’s legal foundation to support disciplined, long-term growth.

Scissons joined PCMI from Trader Corp., where he also serving as general counsel, leading legal strategy across a portfolio that included Autotrader.ca, Dealertrack Canada, and Autosync.

“In highly regulated markets, legal plays a critical role in enabling disciplined growth,” Scissons said in a news release. “As F&I and service contract programs continue to expand across the industry, this is an opportunity to strengthen legal capabilities that support scale, manage regulatory complexity, and meet the evolving expectations of customers and partners.”

While Scissons’ arrival came at the end of March, PCMI started the month by announcing the appointment of Sagini Ramesh as CTO.

Ramesh will lead PCMI’s global technology organization, shaping platform strategy, championing innovation across its products, and advancing its technology foundation.

Ramesh joined PCMI with extensive enterprise technology leadership gained at VistaPrint and Cimpress, where she oversaw global engineering strategy and delivery across highly complex systems supporting millions of customers worldwide.

PCMI added that Ramesh will align strategy with business priorities while leading more than 130 global technology professionals advancing AI-driven capabilities throughout the company.

The company is also asking her team will continue enhancing platform performance, optimizing operational systems, and strengthening the engineering foundation that enables customers to operate with greater efficiency and confidence.

“At enterprise scale, consistency and engineering discipline matter just as much as innovation,” Ramesh said through another news release. “PCMI has established a strong platform foundation, and I’m excited to help advance the technical strategy behind PCRS so our customers can operate with greater confidence, performance, and long‑term resilience required for the demands of tomorrow.”

Both Scissons and Ramesh report to CEO Clyde Owen, who took over the position on Jan. 1 and succeeded founder Mark Nagelvoort, who transitioned to executive chairman to continue to support PCMI’s long-term strategic direction.

Prior to joining PCMI in 2022 as president, Owen founded Insurity Solutions, led digital transformation initiatives across major product portfolios at Insurity and LexisNexis, and guided ClarionDoor through rapid expansion and its acquisition by Zywave.

Since joining PCMI, Owen has partnered closely with administrators, OEMs, dealers, and industry stakeholders to strengthen the company platform through expanded automation, deeper integrations, and a more connected end-to-end experience.

Now as CEO, Owen will lead PCMI’s platform vision and execution, aligning product, operations, and go-to-market strategy to support long-term growth and customer success.

The leadership transition follows Thoma Bravo’s strategic investment in PCMI’s last year and PCMI’s acquisition of StoneEagle’s Enterprise Solutions Business Unit.

“Both PCMI and StoneEagle have held influential roles in shaping how F&I administration has evolved,” Nagelvoort said in November when the acquisition was announced. “By uniting our experience, we are better positioned to define the next generation of administration technology and introduce new ideas that create lasting value for the industry.”

Owen added that the acquisition “strengthens PCMI’s foundation for the future. We see meaningful opportunity to continue to modernize technology, streamline workflows, and help customers scale with confidence.”

With more than two decades of experience building, scaling, and transforming technology organizations across insurance and F&I, PCMI said Owen has a deep understanding of both the industry and the operational complexity customers navigate every day.

“PCMI has reached a defining moment, and I am incredibly proud of the foundation we’ve built,” Owen said in another news release at the time of his promotion. “Our focus now is on execution and platform investment to help our customers run more efficient, resilient businesses as the market evolves.”

And Owen has confidence in the two executives who have come on board.

“Nick brings deep experience building legal functions in technology companies and a strong understanding of the complexity of our industry, which will be critical as we continue to scale,” Owen said.

“Sagini brings a rare combination of global technical leadership, disciplined execution, and people-centered engineering culture,” Owen added. “Her experience building complex, high-scale platforms will further strengthen our technology foundation and position (the company) for the next phase of enterprise growth.”