States making moves to ‘fill void’ left by the CFPB

Gov. Josh Shapiro. Photo courtesy of the Commonwealth of Pennsylvania.
The Consumer Financial Protection Bureau certainly isn’t what it was a few months ago, as shown by the recent decision to withdraw several rules and other guidance.
Well, state-level regulators are now intensifying their efforts, with one example coming from Pennsylvania in a move officials said was to “fill the void left by weakened federal consumer protections.”
Earlier this month, Gov. Josh Shapiro launched a new, centralized consumer protection hotline, website, and email address to make it easier for Pennsylvanians to report scams, resolve financial and insurance issues, and access help from the commonwealth.
“As attorney general, I created a Consumer Financial Protection Unit to crack down on predatory lenders and protect vulnerable Pennsylvanians — seniors, students, and military families. We took on major companies, returned billions to borrowers, and made clear that no one is above the law when it comes to consumer protection. Now as governor, my administration is continuing that work — launching new tools for Pennsylvanians to have one clear place to turn when they need help,” Shapiro said in a news release.
“Here in Pennsylvania, we have some of the strongest consumer protection laws in the country. That means agencies like the Pennsylvania Insurance Department and the Department of Banking and Securities have the power to stand up for consumers when they get ripped off or scammed,” he continued.
“Whether it’s a denied insurance claim, a payday loan trap, or a student loan scam, these agencies are empowered to take action and deliver real results for the people of Pennsylvania. People across our commonwealth work hard every day — and my administration is fighting to deliver for them,” Shapiro went on to say.
And legislation is advancing in places like Illinois. This week, a state senate committee moved forward with the Digital Assets and Consumer Protection Act that would create requirements for consumer disclosures, proof of financial fitness and procedures for digital coin companies to create a safe digital environment.
“Illinois consumers need a safe environment to feel confident in engaging in this new digital market,” Illinois state Sen. Mark Walker said in another news release. “This legislation would build the bridge to promote trust between digital currency companies and consumers.”
No matter what might be developing on the state level, consumer advocates are dismayed about what’s already happened at the CFPB in recent months.
“Ordering a reduction in force order contradicts the views of Americans who have repeatedly expressed strong bipartisan support for financial protection and the CFPB,” said Adam Rust, director of financial services for the Consumer Federation of America. “We have a CFPB because excessive risk-taking by corporations caused millions of people to lose their homes, businesses, and life savings.
“By saving people $21 billion since the CFPB’s inception, the dedicated staff at the agency have demonstrated the value they bring. They deserve respect — not to be subject to extremist attacks on their livelihoods inspired by the whims of billionaires. The only winners here are predatory lenders, surveillance big tech firms, fraudsters, and financial institutions that want to profit at our expense,” Rust went on to say in another news release.
Still, state regulators appear poised to take on additional regulatory responsibilities.
“We are so glad to be part of this new roll out and stepping up for Pennsylvanians where they need us most. Of course, this work isn’t new for us — we’ve been committed to protecting consumers for decades,” said Wendy Spicher, who is secretary of the Keystone State’s Department of Banking and Securities. “Our department enforces more than a dozen financial services laws every day.”