Credit Acceptance created a new executive position last week and filled it with another professional whose career includes time with T-Mobile.

The subprime auto finance company announced that Steffen Schumann has joined Credit Acceptance as chief business officer, reporting to CEO Vinayak Hegde.

Credit Acceptance said Schumann will help drive growth by further strengthening enterprise strategy, unit economics, and enterprise performance management systems. His responsibilities will include leading enterprise business planning, pricing strategy, advanced analytics, and the continued evolution of dealer scorecarding and enterprise performance frameworks.

The company said the goal is translating insights and forecasts into actions that improve overall financial performance.

Before joining Credit Acceptance, Schumann spent more than two decades at Deutsche Telekom and T-Mobile. He most recently held the role as senior vice president of consumer marketing, where he focused on driving growth and increasing customer lifetime value.

Schumann also was responsible for implementing the company’s vision, strategy, and execution across complex, multi-product consumer offerings, experiences, and go-to-market initiatives.

“Steffen’s role is central to how we will execute going forward,” said Hegde, who also spent time at T-Mobile before joining Credit Acceptance last fall. “We are building an AI-enabled company with disciplined operating rhythms. That requires a clear enterprise plan, rigorous performance management systems, and pricing and unit economics that are continuously monitored.

“Steffen will help connect strategy to execution, so we can prioritize the highest‑impact opportunities with the goal of moving faster and delivering better outcomes for our dealers, consumers, and shareholders,” Hegde continued.

Schumann’s appointment comes at a time when Credit Acceptance said it is continuing to focus on strengthening execution amid evolving market and operating conditions.

Recent operating results reflect what Credit Acceptance management believes to be early signs of improving stability and momentum in key areas of its business.

For example, forecasted collection rates were stable for the two months of 2026, according to the news release.

“As we move into the next phase of our growth plan, the opportunity is to make our planning, pricing, and performance management capabilities even more tightly aligned,” Schumann said.

“Credit Acceptance has a strong foundation, a meaningful mission, and a model designed to perform across cycles,” Schumann continued. “I’m excited to help institutionalize systems and mechanisms designed to translate data and insights into faster decisions and stronger execution with the objective to maximize economic profit over the long term.”