If dealers have some free moments this Fourth of July weekend, perhaps they can spend some time with the new solutions the Standards for Technology in Automotive Retail (STAR) rolled out on Monday. The nonprofit organization whose members include dealers, OEMs, retail system providers, and automotive-related industry organizations announced the launch of the STAR Member […] [Read More]

TraXtion rolled out a tool on Thursday to help dealerships get more traction with their customers who might need new tires. The company highlighted TireSpec is an artificial intelligence-powered website and smartphone solution that works without the need for additional hardware. TireSpec can enable tire shoppers to transform a simple smartphone photo into an instant […] [Read More]

You could say that technology offerings from Advent Resources now are as big as Texas. The software provider that powers the financial layer of the car deal said last week that it is expanding its reach across the Lone Star State to help dealerships simplify and strengthen its operations, as fraud, compliance, and disconnected technology […] [Read More]

The phrase “just send me a text” is commonplace during conversations nowadays, but the latest industry survey orchestrated by Vehicle Management Systems (VMS) showed that’s perhaps not the best option for top efficiency in fleet management. Through that survey, the vehicle middleware platform serving both fleet and auto retail environments learned fleet operators continue to […] [Read More]

Clutch is on an upward trajectory moving almost as fast as artificial intelligence. Founded in 2020 by fintech veterans Nicholas Hinrichsen and Chris Coleman, the digital origination and AI platform built exclusively for credit unions said it has tripled revenue since its last investment funding round 18 months ago, with $100 million in sight. Clutch […] [Read More]

Along with a technology partnership to help dealer groups monitor and process their expenses more effectively, Tekion on Tuesday unveiled four new innovations driven by artificial intelligence as part of its agentic AI suite, built on the Tekion AI platform. Announced during Tekion’s inaugural conference, T1 Pro, Salesperson AI, F&I Manager AI, and Accounts Payable […] [Read More]

Spyne and VinSolutions by Cox Automotive on Tuesday announced an integration designed to support mutual dealer clients by improving connectivity between customer engagement and CRM workflows. Through this integration, dealerships using VinSolutions CRM can connect Vini AI, Spyne’s artificial intelligence-powered sales and service engagement agent, directly into their existing CRM workflow. Rather than managing engagement […] [Read More]

CarChat24 is celebrating its 19th anniversary, marking almost two decades of helping dealerships turn website visitors into valuable sales opportunities. As part of its milestone, CarChat24 is introducing a new suite of artificial intelligence-powered features designed to complement its chat platform and provide dealerships with even more ways to engage today’s digital shoppers. According to […] [Read More]

DROS.ai said it understands that the debt collection industry is grappling with compliance challenges arising from the use of artificial intelligence voice agents. The company also acknowledged that organizations face significant risks of violating requirements under the Fair Debt Collection Practices Act (FDCPA) and similar regulations when AI systems operate without adequate customer context and […] [Read More]

While many dealers have always “trusted their gut,” the old instinct-driven approach to buying used car inventory is quickly becoming obsolete. For decades, dealers relied on a familiar formula: when a vehicle sold, replace it with another one just like it. A midsize SUV leaves the lot? Buy another midsize SUV. A pickup sells quickly? […] [Read More]