Go Auto acquires Toyota location, appoints GM from top VW dealership
Go Auto has purchased the Toyota on the Trail store that’s located close to the dealership network’s nearby Drayton Valley Toyota location.
The company announced Wednesday that it has begun operations at Toyota on the Trail with new general manager Shane Sutherland, who most recently served as GM at Edmonton's Norden Volkswagen store. The dealership is the top Volkswagen store in Western Canada and the No. 2 store nationwide, according to Go Auto.
“Toyota on the Trail customers are going to love Shane Sutherland,” Go Auto president Jason Smith said in a news release. “He set all-time highs for customer satisfaction at Norden Volkswagen, and he's excited to bring that same customer-first approach to the Toyota brand.
“Despite his success he's remained a humble and fun-loving guy, and his hallmark has always been clean and clear communication. This is exactly what customers expert from their dealerships today," Smith added.
“We couldn't be more excited to continue our partnership with Toyota in a central, convenient Edmonton location,” added Smith. “Toyota is already a world-class brand with class-leading vehicles.
“For us to be able to add the Go Auto advantage to that — our exclusive benefits, our 24/7 customer service, our communication tools — is tremendously exciting, both for us, and, we hope, for the Edmonton car buyer.”
At Toyota on the Trail, Go Auto said that Toyota buyers can now take advantage of several exclusive benefits.
Along with 10 percent off parts and service purchases and up to $500 in referral bonuses, Go Auto offers customers free service loaners, a 30-day exchange privilege, as well as in-house insurance and finance options, according to the dealership network.