Mobile Cashier aims to curb ‘5 p.m. rush’ in service departments
Service shop customers have an option to pay for repairs before picking up their car thanks to a newly launched service from VenueVision Media Systems.
Mobile Cashier is an express e-payment solution for parts and service departments that sends dealer-branded notifications of repair completion along with a copy of the invoice to customers’ smartphone, tablet or PC.
“Mobile Cashier is an innovative leap forward for auto dealers and their service customers alike,” said Dave Hooper, president of VenueVision. “This express e-pay solution allows service customers to skip the cashier line and pick up their vehicle at their convenience while drastically reducing the 5 p.m. rush for dealership staff. In the competitive, fast-paced automotive marketplace, great service with an emphasis on ease and convenience is vital.”
Here’s how Mobile Cashier works:
1. When a service repair is complete and ready for pickup, the customer is automatically notified by email or text with a copy of the invoice and a link to the dealer-branded payment page (pre-populated with the customer’s name, invoice number and invoice amount).
2. The secure payment portal prompts the customer to enter credit card information, then completes the transaction online and notifies the dealer’s cashier of confirmed payment.
3. The customer receives a text or email confirming payment, then is free to pick up their vehicle when convenient.
Customers can access the dealer-branded Mobile Cashier from any mobile or PC-based browser without specialized hardware or software requirements. Mobile Cashier is fully integrated with VenueVision’s service applications, enabling it to complete transactions in real time.
For more information, visit www.venuevision.com.