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This Month's Focus

Artificial Intelligence
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Alfa Recon leverages AI to strengthen data migration
Monday, May. 18, 2026, 11:11 AM
Alfa, provider of Alfa Systems, strengthened its data migration toolbox last week with the launch of Alfa Recon, a new artificial intelligence-enabled reconciliation module. Designed to help customers migrate legacy data and acquired portfolios to Alfa Systems more quickly, more ... Read More
Dealer group C-suite executives examine role of AI at auto retailers
Monday, May. 18, 2026, 10:23 AM
Artificial intelligence in auto retail, says Zeigler Auto Group chief operating officer Sam D’Arc, is in a similar place as digital retail was 4-5 years ago. There’s a lot of excitement, but perhaps not a complete understanding of how AI ... Read More
Dealers look to AI for customer experience boost
Monday, May. 18, 2026, 10:10 AM
Sam D’Arc doesn’t remember what his query was when he first used ChatGPT, but the response was fast and accurate. “It caused a little bit of awe and surprise in how well it extracted information into the answer to the ... Read More
Explaining lead deterioration & performance-based marketing for dealerships
Tuesday, May. 19, 2026, 02:02 PM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. AutoWeb / UsedCars.com president and COO Dan Ingle tackled ... Listen Here
Navigating used-car inventory management with John Ellis of Agile Auto
Tuesday, May. 19, 2026, 01:58 PM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. Agile Auto founder and CEO John Ellis acknowledged inventory ... Listen Here
Flipping EV battery risk into faster sales
Monday, May. 18, 2026, 07:49 PM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. AVILOO chief executive officer Brett Lippel focused on what ... Listen Here

Dobbins Opens Innovate Conference with Advice on Avoiding BHPH ‘Landmines’

Allen Dobbins for BHPH
Tuesday, Sep. 23, 2014, 02:17 PM
BHPH Report Staff
As AutoStar Solutions opened its seventh annual Innovate conference on Monday by highlighting six of the top new capabilities of its new DMS — Fusion 2 or F2 — president and chief executive officer Allen Dobbins explained how buy-here, pay-here ... [Read More]

Suggestions to Keep Complaints From Creating Problems

desk phone
Tuesday, Sep. 23, 2014, 02:10 PM
Nick Zulovich, Editor
Thanks to the power of the Internet and regulatory zeal for them, consumer complaints boast a shelf life that’s more on par with red wine than red roses. Disagree? Consider this story Terry O’Loughlin shared earlier this year. O’Loughlin, now ... [Read More]

AutoTrader.com Highlights Latest Enhancement to Tool

AutoTrader art for bhph
Tuesday, Sep. 23, 2014, 02:07 PM
Nick Zulovich, Editor
AutoTrader.com’s Buy-Here, Pay-Here Center rolled out to the market a little more than three months ago. In that span, site officials highlighted four significant improvements that already have been unveiled as now more than 500 BHPH dealers nationwide are leveraging ... [Read More]

Hudson Cook: Credit Bureau Furnishing Path to Better Credit for Consumers or a Pitfall for Furnishers?

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Tuesday, Sep. 23, 2014, 02:03 PM
Anne Fortney and Allen Denson, Hudson Cook
We’ve all seen the ads that say, “We’ll help you get better credit by reporting your on-time payments to the credit bureaus.” These ads may accurately tout your customers’ advantage when you furnish their payment histories to the credit bureaus. ... [Read More]

Shilson: Why the Old BHPH Ways Do Not Work Like They Used To

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Tuesday, Sep. 23, 2014, 02:01 PM
Ken Shilson, NABD & Subprime Analytics
I frequently receive phone calls from buy-here, pay-here operators who complain that the deep subprime auto market has changed. Reasons cited are: 1. More competition 2. Customers are more selective about the vehicles they want to buy. 3. Operating and ... [Read More]

Daughtry: Why Compliance Is Not Just For The Big Boys Anymore

book stack 1
Tuesday, Sep. 23, 2014, 01:58 PM
Gene Daughtry, PLS Financial
Compliance is no longer something you can ignore. I know you have heard this over and over for a couple of years now.  You may believe you are a small operation and they won’t pay attention to you. Keep telling ... [Read More]

Rable: Seeing the Light and Surveying the Alternative Data Landscape

expensive
Tuesday, Sep. 23, 2014, 01:56 PM
Greg Rable, FactorTrust
I just heard an old Korean saying that simply states, “It is dark under a lamp.” The concept — that a lamp illuminates everything out in front of it but can’t shed light on what lies just beneath — helps ... [Read More]

Atcheson: How Newsletters Can Increase Referrals, Payments & Customer Loyalty

newspaper 2
Tuesday, Sep. 23, 2014, 01:54 PM
Kenny Atcheson, Dealer Profit Pros
When you read the headline of this article you may have felt some doubt. What could possibly offer all of the benefits mentioned? They are not even in the same category. It may not be anything you have ever thought ... [Read More]

10-Step Plan to Avoid Regulatory Actions

gavel 2
Monday, Sep. 15, 2014, 06:29 PM
BHPH Report Staff
AutoStar Solutions chief legal officer Steve Levine gathered with three other bright auto industry regulatory experts to compile 10 separate strategies buy-here, pay-here dealers can implement to avoid actions from agencies such as the Consumer Financial Protection Bureau and Federal ... [Read More]

August Bankruptcy Total Represents Largest Year-Over-Year Drop of 2014

gavel 4
Wednesday, Sep. 10, 2014, 03:38 PM
BHPH Report Staff
American Bankruptcy Institute officials noticed August contained the largest year-over-year drop in filings thus far in 2014. According to data provided by Epiq Systems, total bankruptcy filings in the United States decreased 16 percent in August compared to the same ... [Read More]

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