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This Month's Focus

Artificial Intelligence
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Alfa Recon leverages AI to strengthen data migration
Monday, May. 18, 2026, 11:11 AM
Alfa, provider of Alfa Systems, strengthened its data migration toolbox last week with the launch of Alfa Recon, a new artificial intelligence-enabled reconciliation module. Designed to help customers migrate legacy data and acquired portfolios to Alfa Systems more quickly, more ... Read More
Dealer group C-suite executives examine role of AI at auto retailers
Monday, May. 18, 2026, 10:23 AM
Artificial intelligence in auto retail, says Zeigler Auto Group chief operating officer Sam D’Arc, is in a similar place as digital retail was 4-5 years ago. There’s a lot of excitement, but perhaps not a complete understanding of how AI ... Read More
Dealers look to AI for customer experience boost
Monday, May. 18, 2026, 10:10 AM
Sam D’Arc doesn’t remember what his query was when he first used ChatGPT, but the response was fast and accurate. “It caused a little bit of awe and surprise in how well it extracted information into the answer to the ... Read More
Explaining lead deterioration & performance-based marketing for dealerships
Tuesday, May. 19, 2026, 02:02 PM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. AutoWeb / UsedCars.com president and COO Dan Ingle tackled ... Listen Here
Navigating used-car inventory management with John Ellis of Agile Auto
Tuesday, May. 19, 2026, 01:58 PM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. Agile Auto founder and CEO John Ellis acknowledged inventory ... Listen Here
Flipping EV battery risk into faster sales
Monday, May. 18, 2026, 07:49 PM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. AVILOO chief executive officer Brett Lippel focused on what ... Listen Here

Sims: Royal Flush — 5 Lessons Learned From The ACE Cash Express Consent Order

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Friday, Oct. 17, 2014, 08:40 PM
H. Blake Sims, Hudson Cook
In the song, “The Gambler,” Kenny Rogers sang these words:  “So if you don’t mind me sayin’ I can see you’re out of aces. For a taste of your whiskey, I’ll give you some advice.”  Now I don’t know much ... [Read More]

Daughtry: Fall Is Great For Reflecting On Your Business

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Friday, Oct. 17, 2014, 08:37 PM
Gene Daughtry, PLS Financial
Hey everybody – it’s October again. I hope your September wasn’t too slow. School has started. Little Johnny or Janie headed off, and money is being pulled out of the market by new clothes, sports uniforms, pictures and fund raisers. ... [Read More]

Sierk: The Path To Consumer Complaint Success

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Friday, Oct. 17, 2014, 08:32 PM
Dave Sierk, CARcomply.com
Most of us have spent time over our careers avoiding complaints. We have come into the office in the morning hoping there were no hot issues on our desk, and that the phone would not start ringing immediately. We might ... [Read More]

Inilex Enjoys Growth During Company’s Award-Winning Year

Award
Friday, Oct. 17, 2014, 08:19 PM
Nick Zulovich, Editor
— Its been an award-winning year for Inilex, a provider of intelligent telemetry solutions for vehicles. Inilex was recently named a finalist in the prestigious Arizona Governor’s Celebration of Innovation award, in which companies are selected for propelling Arizona to ... [Read More]

Spireon Leverages Campaign into Unique Marketing Pitch

Ron-Colorado for BHPH
Friday, Oct. 17, 2014, 08:15 PM
Nick Zulovich, Editor
Ron DuBord possesses a unique marketing hook when he pulls into a buy-here, pay-here dealership during his travels as a field sales representative for Spireon, one of the industry’s GPS tracking providers. DuBord has been the centerpiece of the “Where’s ... [Read More]

Franchised Dealer Recipe for BHPH Success

Sam Swope for BHPH
Friday, Oct. 17, 2014, 08:02 PM
Nick Zulovich, Editor
The Sam Swope Automotive Group is the largest dealer group in Kentucky with 17 franchises in Louisville and another seven dealerships in Elizabethtown, Radcliff, Richmond and Lexington. While it might not seem like it at first glance with so much ... [Read More]

NABD Details Next Boot Camp & Best Practices Conference

news
Tuesday, Oct. 14, 2014, 07:53 PM
BHPH Report Staff
Just before Thanksgiving arrives and the holiday season cranks up in earnest, the National Alliance of Buy-Here, Pay-Here Dealers is giving veteran operators as well as professionals who want to close 2014 by learning more about the industry the chance ... [Read More]

PassTime Refutes Shut-Off Allegations Made in New York Times Story

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Tuesday, Sep. 30, 2014, 04:39 PM
BHPH Report Staff
A recent New York Times story painted an unflattering picture of technology so critical to buy-here, pay-here operators nowadays — GPS and starter interrupt devices. The feature also described pending litigation involving devices manufactured by one of the industry’s top ... [Read More]

SecureClose Shares 10 Habits of Compliant Dealers

SecureClose for BHPH
Thursday, Sep. 25, 2014, 03:20 PM
BHPH Report Staff
Compliance technology provider SecureClose wrapped up AutoStar Solutions’ seventh annual Innovate conference on Wednesday with a list of 10 recommendations for how to significantly decrease risk from lawsuits and government actions pertaining to the F&I closing process. Brent Chavez and ... [Read More]

CFPB Forecast: 4 Dealer Areas Where Bureau Might Focus

Rick Hackett at Innovate for BHPH
Wednesday, Sep. 24, 2014, 05:00 PM
BHPH Report Staff
Rick Hackett, former assistant director at the Consumer Financial Protection Bureau and current partner at Hudson Cook, told the crowd of more than 600 attendees at AutoStar Solutions’ seventh annual Innovate conference the four areas of auto lending he believes ... [Read More]

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