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Sponsored Episode: Winning Trade-Ins and Trust – Navigating Today’s Affordability Challenges
Friday, Dec. 5, 2025, 03:15 PM
Affordability challenges are reshaping the automotive landscape—vehicle prices and payments are at all-time highs and negative equity is on the rise. In this episode, Micah Tindor offers a data-driven conversation with real-world strategies around acquisition tactics and long-term profitability to ... Listen Here
Sponsored Episode: Winning Talent Strategies for Car Dealerships – with CDK & Industry Leaders
Wednesday, Dec. 3, 2025, 10:00 AM
In this sponsored episode of the Auto Remarketing Podcast, host Bruce Johnson from CDK sits down with Tyler Jones, President of EV Auto, and Joe Brown, CMO at Frank Leta, to explore proven strategies for attracting and retaining top talent ... Listen Here
Dissecting evolving credit scores with Shams Blanc of FICO
Monday, Nov. 24, 2025, 03:34 PM
As much as auto-finance underwriting has become sophisticated, a potential starting point to determine if the applicant will be offered an installment contract is the credit score. Shams Blanc, who is vice president of auto scores at FICO, described the ... Listen Here

Car-Mart Ramps Up Use of GPS as New Georgia Store Opens

Saturday, Jan. 18, 2014, 04:52 PM
Nick Zulovich
This week, America's Car-Mart opened the 127th dealership in its network of buy-here, pay-here stores. And it's nearly certain the vehicle in inventory will be equipped with a GPS device, a practice the company hesitated in doing until recently. Car-Mart ... [Read More]

Shilson: Getting Your Best BHPH Customers Back

Saturday, Jan. 18, 2014, 04:50 PM
Ken Shilson, NABD
The first half of 2013 is now in the rearview mirror for the buy-here, pay-here industry, and it's time to look back. Many operators reported lower unit sales versus the same period last year. Two important questions are, "Why?" and ... [Read More]

van Wagenen Financial Services Coordinates Programs to Boost Loan Processing Efficiency

Saturday, Jan. 18, 2014, 04:49 PM
Nick Zulovich
van Wagenen Financial Services recently confirmed participation in the Symitar Vendor Integration Program. Officials highlighted this development will directly benefit lenders managing auto loans on the Symitar core processing system by increasing the efficiency of auto loan payment adjustments. The ... [Read More]

Spireon Begins GoldStar GPS Integration with Frazer DMS

Saturday, Jan. 18, 2014, 04:47 PM
Nick Zulovich
Spireon, the provider of the GoldStar GPS solution as well as other mobile resource management and business intelligence tools, completed an initial phase of the integration with Frazer's Dealer Management System. The companies highlighted that joint customers of GoldStar GPS ... [Read More]

Finance Express Expands WorkList Tool Beyond Collections

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Saturday, Jan. 18, 2014, 04:45 PM
Nick Zulovich
Finance Express released its new WorkList feature for independent dealerships that use the provider's Web-based financial services technology. The company explained WorkLists — also known as queues — have typically been utilized by FEX buy-here, pay-here dealers to manage and ... [Read More]

Daughtry: Where Have All the Buy-Here, Pay-Here Customers Gone?

buying car 3
Saturday, Jan. 18, 2014, 04:40 PM
Gene Daughtry
I ask a different question. Where did all the customers come from that are buying right now? Have all these customers been waiting for financing to come back to life? Did they all just hang on to the same car ... [Read More]

Illegal Use of Text Messages Triggers $1M Penalty from FTC

smart phone 2
Saturday, Jan. 18, 2014, 04:36 PM
BHPH Report Staff
Panel discussions about collections at events hosted by the National Alliance of Buy-Here, Pay-Here Dealers sometimes stir the most attention from conference goers. This week's enforcement action revealed by the Federal Trade Commission regarding the illegal use of text messages ... [Read More]

Three Ways to Improve Collections and Recovery Departments

sales agreement 3
Saturday, Jan. 18, 2014, 04:25 PM
Nick Zulovich
When gathered amongst themselves, sometimes dealers and finance company executives who specialize in working with customers with checkered credit pasts say they're not in the car business — they're in the collections business. "If you have a weak leg in ... [Read More]

Car-Mart Ramps Up Use of GPS as New Georgia Store Opens

Thursday, Dec. 19, 2013, 02:40 PM
Auto Remarketing
This week, America's Car-Mart opened the 127th dealership in its network of buy-here, pay-here stores. And it's nearly certain the vehicle in inventory will be equipped with a GPS device, a practice the company hesitated in doing until recently. Car-Mart ... [Read More]

Shilson: Getting Your Best BHPH Customers Back

Thursday, Dec. 19, 2013, 02:39 PM
Auto Remarketing
The first half of 2013 is now in the rearview mirror for the buy-here, pay-here industry, and it's time to look back. Many operators reported lower unit sales versus the same period last year. Two important questions are, "Why?" and ... [Read More]
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