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How AI can improve repossessions with Geoff Weathersby of SVR Tracking
Wednesday, Jan. 7, 2026, 06:02 PM
Artificial intelligence helps individuals and businesses in many ways nowadays. Can AI help to sharpen the repossession process, too? Geoff Weathersby thinks so. The chief operating officer of SVR Tracking explained how on the Live Stage presented by SYNC Auto ... Listen Here
Talking titles with Dave Spencer of Vitu
Wednesday, Jan. 7, 2026, 04:35 PM
Some folks might consider title work the most boring part of automotive. Well, on the Live Stage presented by SYNC Auto Logistics at Used Car Week 2025, Vitu vice president of national sales Dave Spencer explained how exciting — and ... Listen Here
Cutting keys & cutting costs during repossessions and recoveries
Wednesday, Dec. 10, 2025, 04:42 PM
Drawing standing-room-only attendance in the second-largest setting at Used Car Week 2025, Ryan Miller led a six-executive panel session that focused on one of the most complex challenges in all of repossessions and recoveries. Now available through this episode of ... Listen Here

Department Of Justice Sues Two North Carolina BHPH Dealers

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Friday, Feb. 28, 2014, 09:37 PM
Nick Zulovich, Editor
A host of high level law enforcement agencies that can target a dealership in the Tar Heel State are suing operators who have been in business in North Carolina's largest city for more than 15 years. Earlier this month, the ... [Read More]

IRS Audits Of Operators On The Rise

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Friday, Feb. 28, 2014, 09:35 PM
Nick Zulovich, Editor
The Internal Revenue Service appears to be increasing audit efforts within the used-vehicle industry. And one particular element is especially important for buy-here, pay-here dealers to understand: Form 1099-C. Before delving too heavily into this wideranging topic, two accounting experts ... [Read More]

CarHop Adds 3 BHPH Stores, Broadens Footprint into South Dakota

Saturday, Jan. 18, 2014, 04:54 PM
Nick Zulovich, SubPrime Auto Finance News Editor
CarHop has continued to add to its network of buy-here, pay-here dealerships, venturing into another state among its three newest stores. The company is now moving metal at lots near San Diego, another in Pueblo, Colo., and for the first ... [Read More]

Car-Mart Ramps Up Use of GPS as New Georgia Store Opens

Saturday, Jan. 18, 2014, 04:52 PM
Nick Zulovich
This week, America's Car-Mart opened the 127th dealership in its network of buy-here, pay-here stores. And it's nearly certain the vehicle in inventory will be equipped with a GPS device, a practice the company hesitated in doing until recently. Car-Mart ... [Read More]

Shilson: Getting Your Best BHPH Customers Back

Saturday, Jan. 18, 2014, 04:50 PM
Ken Shilson, NABD
The first half of 2013 is now in the rearview mirror for the buy-here, pay-here industry, and it's time to look back. Many operators reported lower unit sales versus the same period last year. Two important questions are, "Why?" and ... [Read More]

van Wagenen Financial Services Coordinates Programs to Boost Loan Processing Efficiency

Saturday, Jan. 18, 2014, 04:49 PM
Nick Zulovich
van Wagenen Financial Services recently confirmed participation in the Symitar Vendor Integration Program. Officials highlighted this development will directly benefit lenders managing auto loans on the Symitar core processing system by increasing the efficiency of auto loan payment adjustments. The ... [Read More]

Spireon Begins GoldStar GPS Integration with Frazer DMS

Saturday, Jan. 18, 2014, 04:47 PM
Nick Zulovich
Spireon, the provider of the GoldStar GPS solution as well as other mobile resource management and business intelligence tools, completed an initial phase of the integration with Frazer's Dealer Management System. The companies highlighted that joint customers of GoldStar GPS ... [Read More]

Finance Express Expands WorkList Tool Beyond Collections

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Saturday, Jan. 18, 2014, 04:45 PM
Nick Zulovich
Finance Express released its new WorkList feature for independent dealerships that use the provider's Web-based financial services technology. The company explained WorkLists — also known as queues — have typically been utilized by FEX buy-here, pay-here dealers to manage and ... [Read More]

Daughtry: Where Have All the Buy-Here, Pay-Here Customers Gone?

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Saturday, Jan. 18, 2014, 04:40 PM
Gene Daughtry
I ask a different question. Where did all the customers come from that are buying right now? Have all these customers been waiting for financing to come back to life? Did they all just hang on to the same car ... [Read More]

Illegal Use of Text Messages Triggers $1M Penalty from FTC

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Saturday, Jan. 18, 2014, 04:36 PM
BHPH Report Staff
Panel discussions about collections at events hosted by the National Alliance of Buy-Here, Pay-Here Dealers sometimes stir the most attention from conference goers. This week's enforcement action revealed by the Federal Trade Commission regarding the illegal use of text messages ... [Read More]
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