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SPONSORED EPISODE: Greenville Auto Auction Celebrates 16 Years—A look back and a look ahead
On this sponsored episode of the Auto Remarketing Podcast, Bill Zadeits visits with Billy Willis and Kevin Stallings of Greenville Auto Auction. The auction celebrates 16 years in early September, and the guys talk about the history of the sale, ... Listen Here
Wide-ranging car-business conversation with Lotlinx chairman and CEO Len Short
Lotlinx chairman and CEO Len Short firmly believes car dealers are the most resilient operators in any business. During this episode of the Auto Remarketing Podcast, Short explained why he is anticipating dealers showing that resilience again because it’s needed ... Listen Here
Path to delivering education in Spanish with Ignite Dealer Compliance Group
Steve Levine has dozens of dealer clients with Spanish as their native language. Those dealers also have hundreds of Hispanic customers who cannot speak or understand English. To fill compliance and training gaps created by language challenges, the owner of ... Listen Here

DriveTime Sharpens Strategy, Rises To Top Of Customer Service Ratings By BBB

drivetime lot pic for website
Nick Zulovich, Editor
DriveTime Automotive Group contends customer service always has been a hallmark of its business practices, especially since buy-here, pay-here can create such an intimate relationship between a dealer and a purchaser. Now, the Better Business Bureau agrees with DriveTime’s assertions. ... [Read More]

Long: Is Special Finance Taking Your Customers?

car lot 2
Denny Long, Credit Mail Experts
Oh, how the times have changed — especially for the buy-here, pay-here dealer. To compete in this new market, you need to change your methods of marketing and your processes to attract new customers to your dealership. One of the ... [Read More]

PayNearMe Dispels Myths About Underbanked Consumers

Person with iPhone
Nick Zulovich, Editor
Kunal Kumar makes scores of presentations during large industry conferences as well as during small-group sessions with clients in his role as vice president and general manager of lending and insurance at PayNearMe, an electronic cash-transaction network that enables consumers ... [Read More]

Bankruptcy Filings Fall 12 Percent for First Half of 2014

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BHPH Report Staff
The American Bankruptcy Institute reported that total filings during the first six months of 2014 came in 12-percent below the figure registered at the halfway point of last year. According to data provided by Epiq Systems, total bankruptcy filings nationwide ... [Read More]

High School Students Benefit from BHPH Store’s Blimp Donation

buy here pay here usa blimp for BHPH website
BHPH Report Staff
Part of the brand marketing used by Buy Here Pay Here USA includes the tagline, “You can find us under the blimp.” The BHPH operation that already has two lots with a third one to open up later this year ... [Read More]

AutoTrader.com Aims to Improve BHPH Transparency

evaluating car with cell phone
Nick Zulovich, Editor
Even in today’s competitive marketplace, AutoTrader.com wholeheartedly believes buy-here, pay-here dealers still have the ability to advertise effectively. Brett Kelly contends that operators just have to change their strategies a bit because so many consumers are researching and shopping online. ... [Read More]

BHPH Operators Share Paths to Adding More Locations

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Nick Zulovich, Editor
Debating an expansion is a discussion buy-here, pay-here dealers have conducted for decades. A larger lot or more locations could mean more room for inventory and possibly enhanced sales and profits. But broadening the store presence also requires more cash ... [Read More]

SendMeAFriend.com and PassTime Partner to Help BHPH Dealers

hands shaking 1
BHPH Report Staff
GPS-based technology provider PassTime and customer referral program SendMeAFriend.com formed a strategic partnership this week.  Under the partnership, customers, including buy-here, pay-here dealers, will have access to PassTime’s new 3G device solution — the Elite 3 — as well as ... [Read More]

Shilson: 11 Strategies for BHPH Success from a Financial Perspective

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Ken Shilson, Subprime Analytics and NABD
Success in buy-here, pay-here is frequently measured by how many vehicles a dealer sells each month or year. Although sales are important, this commentary will focus on other areas which are important to BHPH success. “Keeping them sold” is important ... [Read More]

Consumers Not Just Choosing Vehicles Online, But Paying Online, Too

evaluating car with cell phone
Marya Lang, BillingTree
According to the most recent study from the Federal Reserve, the average new-vehicle loan in the U.S. stands at more than $26,700 with a loan to value ratio of a huge 80 percent. So the volume of payments which are ... [Read More]

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