The News Media of the Pre-Owned Industry

Auto Remarketing AR Canada Subprime News BHPH Report Auto Fin Journal
EMAIL SIGNUP CMG PREMIUM LOGIN
X
How agentic AI is impacting collections
Thursday, Feb. 5, 2026, 02:21 PM
Agentic AI is among the slew of topics being bandied about this week at NADA Show 2026 in Las Vegas. The subject also was discussed during Used Car Week 2025 in the same city. Used Car Week Hall of Famer ... Listen Here
The real cost of inaction when it comes to transport fraud
Thursday, Jan. 29, 2026, 03:30 PM
Listen Here
More dialogue about current complexities of fleet management with David Prusinski of Vehicle Management Systems (VMS)
Thursday, Jan. 29, 2026, 03:30 PM
A limited number of qualified maintenance technicians. A robust mix of gasoline-, diesel- and electric-fueled vehicles. There’s no shortage of challenges for fleet managers nowadays. To help wade through the environment with valuable perspectives, David Prusinski, who is CEO of ... Listen Here

Shilson: Getting Your Best BHPH Customers Back

Saturday, Jan. 18, 2014, 04:50 PM
Ken Shilson, NABD
The first half of 2013 is now in the rearview mirror for the buy-here, pay-here industry, and it's time to look back. Many operators reported lower unit sales versus the same period last year. Two important questions are, "Why?" and ... [Read More]

van Wagenen Financial Services Coordinates Programs to Boost Loan Processing Efficiency

Saturday, Jan. 18, 2014, 04:49 PM
Nick Zulovich
van Wagenen Financial Services recently confirmed participation in the Symitar Vendor Integration Program. Officials highlighted this development will directly benefit lenders managing auto loans on the Symitar core processing system by increasing the efficiency of auto loan payment adjustments. The ... [Read More]

Spireon Begins GoldStar GPS Integration with Frazer DMS

Saturday, Jan. 18, 2014, 04:47 PM
Nick Zulovich
Spireon, the provider of the GoldStar GPS solution as well as other mobile resource management and business intelligence tools, completed an initial phase of the integration with Frazer's Dealer Management System. The companies highlighted that joint customers of GoldStar GPS ... [Read More]

Finance Express Expands WorkList Tool Beyond Collections

graph concept 1
Saturday, Jan. 18, 2014, 04:45 PM
Nick Zulovich
Finance Express released its new WorkList feature for independent dealerships that use the provider's Web-based financial services technology. The company explained WorkLists — also known as queues — have typically been utilized by FEX buy-here, pay-here dealers to manage and ... [Read More]

Daughtry: Where Have All the Buy-Here, Pay-Here Customers Gone?

buying car 3
Saturday, Jan. 18, 2014, 04:40 PM
Gene Daughtry
I ask a different question. Where did all the customers come from that are buying right now? Have all these customers been waiting for financing to come back to life? Did they all just hang on to the same car ... [Read More]

Illegal Use of Text Messages Triggers $1M Penalty from FTC

smart phone 2
Saturday, Jan. 18, 2014, 04:36 PM
BHPH Report Staff
Panel discussions about collections at events hosted by the National Alliance of Buy-Here, Pay-Here Dealers sometimes stir the most attention from conference goers. This week's enforcement action revealed by the Federal Trade Commission regarding the illegal use of text messages ... [Read More]

Three Ways to Improve Collections and Recovery Departments

sales agreement 3
Saturday, Jan. 18, 2014, 04:25 PM
Nick Zulovich
When gathered amongst themselves, sometimes dealers and finance company executives who specialize in working with customers with checkered credit pasts say they're not in the car business — they're in the collections business. "If you have a weak leg in ... [Read More]

Car-Mart Ramps Up Use of GPS as New Georgia Store Opens

Thursday, Dec. 19, 2013, 02:40 PM
Auto Remarketing
This week, America's Car-Mart opened the 127th dealership in its network of buy-here, pay-here stores. And it's nearly certain the vehicle in inventory will be equipped with a GPS device, a practice the company hesitated in doing until recently. Car-Mart ... [Read More]

Shilson: Getting Your Best BHPH Customers Back

Thursday, Dec. 19, 2013, 02:39 PM
Auto Remarketing
The first half of 2013 is now in the rearview mirror for the buy-here, pay-here industry, and it's time to look back. Many operators reported lower unit sales versus the same period last year. Two important questions are, "Why?" and ... [Read More]

Spireon Begins GoldStar GPS Integration with Frazer DMS

Thursday, Dec. 19, 2013, 02:37 PM
Auto Remarketing
Spireon, the provider of the GoldStar GPS solution as well as other mobile resource management and business intelligence tools, completed an initial phase of the integration with Frazer's Dealer Management System. The companies highlighted that joint customers of GoldStar GPS ... [Read More]

Med Rec 1

MedRec 2

MedRec 3

Filmstrip

Digital Edition Ad

Offerings

X