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SPONSORED EPISODE: The Buy Online Shift & What Dealers Need to Know Now
In this sponsored episode of the Auto Remarketing Podcast, Cox Automotive’s Jeri Reichel joins us to speak to the evolving Buy Online experience. She shares more about how shopper expectations are changing and what dealers should understand and do as ... Listen Here
The Spark Between EVs & CPO
In light of electric vehicle maker VinFast launching a certified pre-owned program in the U.S., Auto Remarketing senior editor Joe Overby connects with leaders from the EV space to discuss why the segment is a natural fit for CPO and ... Listen Here
Vincenzo Ciampi of iA Financial Group
Next up on the Canada’s Used Car Week Live Stage is Vincenzo Ciampi . who is senior vice president, of auto finance and dealer services for Canada at iA Financial Group. Ciampi talks with Cherokee Media Group’s Joe Overby about ... Listen Here

Daughtry: Ways To Survive A BHPH Downturn

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Gene Daughtry, PLS Financial
It has happened again. Special finance has risen from the ashes and put the franchised car dealers back in the bad credit business. How many times have we seen this? I know at least four times for me personally. The ... [Read More]

Wiley: How Dealers Made The Most Of 2014 Tax Season

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Chip Wiley, Tax Refund Services
The peak of tax season is over. W-2 forms have been handed out to employees, and the tax refund money is long gone in most cases. If your business was ready for tax season, the annual opportunity was once again ... [Read More]

Insolvency Exception Could Help Form 1099-C Recipients

Form 982 for BHPH Report site
Nick Zulovich, Editor
Working with customer disputes isn’t an unfamiliar situation to most buy-here, pay-here operators. Dealers have become accustomed to smoothing out situations about repairs, payments and a host of other issues. Another customer concern happening more often stems from individuals who ... [Read More]

NIADA Makes Position on Debt Collection Known to CFPB

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Nick Zulovich, Editor
The National Independent Automobile Dealers Association made sure to craft a detailed response when the Consumer Financial Protection Bureau allowed time for comments regarding possible changes to federal rules governing debt collection. Regulators sought the input as they consider the ... [Read More]

Advice With Windows XP Support Coming To An End In April

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Chris Jackson, Auto Search Technologies
Microsoft Windows XP is a PC based OS (operating system) which first appeared in October of 2001 as the highly anticipated upgrade from the MS-DOS based Windows 98. The newly redesigned look and feel of Windows XP was centered on ... [Read More]

Spireon Achieves New Revenue Record

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BHPH Report Staff
Spireon highlighted that its automotive solutions group reached $102 million in revenue for 2013 and now is actively deployed in 1.5 million vehicles within the automotive finance industry, including a wide array of buy-here, pay-here dealers. Spireon also announced that ... [Read More]

FEX DMS Highlights Major Enhancements To FEX EPS Pay Portal

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BHPH Report Staff
FEX DMS recently launched major enhancements to its electronic payment service to help buy-here pay-here dealers who use the FEX EPS solution. FEX DMS chief technology officer Jeff McCurry highlighted the new enhancements are designed to revolutionize the way FEX ... [Read More]

Learn From Your Year-End Losses, Don’t Repeat Them

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Ken Shilson
With 2013 in the rear view mirror, many buy-here, pay-here operators will evaluate last year’s performance by reviewing sales figures and the “bottom line” of their year end financial statements. Although I acknowledge that these are typical performance barometers operators ... [Read More]

Daughtry: Considering BHPH? Here Is A Starting Point Or Two

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Gene Daughtry
Have you considered buy-here, pay-here? This is a good time to make the move. If you have and wondered where to start, here is a ‘beginning’ you can use to get moving in the right direction. There are many things ... [Read More]

Car-Mart Aiming To Get Customers ‘Over The Finish Line’

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Nick Zulovich, Editor
Like many buy here, pay-here dealers, BHPH chain America’s Car-Mart has seen some of its better customers being wooed away by the possibility of getting a newer, lower-mileage vehicle at another dealership because finance companies are willing to take on ... [Read More]

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