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This Month's Focus

Artificial Intelligence
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EY study shows Canadians still cautious about AI but using it more for everyday activities
Monday, May. 11, 2026, 03:00 PM
This artificial intelligence is pretty smart, eh? That sentiment might be held by at least some Canadians who are already embedding AI into everyday decisions, often in ways that extend beyond simple assistance into early autonomy, even while concerns about ... Read More
Carfluent’s new AI tool helps dealerships beat aggregators in searches
Monday, May. 11, 2026, 09:51 AM
A growing percentage of consumers now use artificial intelligence as what marketplace Cars.com describes as a “trusted co-pilot” in their search for a vehicle to purchase. Meanwhile, other studies suggest that dealership websites are not visible to many of those ... Read More
ChatGPT app represents the latest step in CarMax’s ongoing AI evolution
Monday, May. 11, 2026, 09:45 AM
Yes, it’s AI — everyone’s favorite buzzword. But when it comes down to it, artificial intelligence is only part of what CarMax’s new ChatGPT app is all about. The company billed as the nation’s largest used-car retailer touted the app, ... Read More
Tiger Okeley describes what it’s like for BHPH dealers during another turbulent year
Tuesday, May. 12, 2026, 01:47 PM
Tiger Okeley is the executive board member of Oak Motors, a buy-here, pay-here dealership that’s been in business for more than 40 years in central Indiana. Having seen boom times, recessions, and more, Okeley shared his insight to help owners ... Listen Here
SPONSORED EPISODE: Know your Buyer & Grow your Lot
Tuesday, May. 12, 2026, 09:20 AM
In this insightful episode of the Auto Remarketing Podcast, Auto Trader and KBB executives Elizabeth Stegall and David Lumpkin share findings gleaned from Cox Automotive’s unique research into shoppers who buy from Independent Dealers. Learn how shifting buyer expectations connect ... Listen Here
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here

PODCAST: America’s Car-Mart director of acquisitions Steve Taylor

Monday, Feb. 27, 2023, 02:10 PM
BHPH Report
If Steve Taylor told another buy-here, pay-here operator, “I know what you’re going through,” he would be speaking from legitimate experience. An operator for more than two decades before selling his business to America’s Car-Mart, Taylor now serves as the ... [Read More]

PODCAST: Agora Data CEO Steve Burke on state of BHPH operator finances

Steve Burke at NADA Show 2023
Tuesday, Feb. 21, 2023, 03:47 PM
BHPH Report Staff
Cherokee Media Group senior editor Nick Zulovich reconnected with Agora Data CEO Steve Burke during NADA Show 2023 in Dallas for this episode of the Auto Remarketing Podcast. Burke shared his perspectives on how buy-here, pay-here dealerships are doing financially ... [Read More]

NIADA joins 4 other organizations cheering introduction of REPAIR Act in House

NIADA joins 4 other organizations cheering introduction of REPAIR Act in House
Thursday, Feb. 16, 2023, 03:34 PM
BHPH Report Staff
Five industry organizations — including the National Independent Automobile Dealers Association — welcomed the recent reintroduction of the Right to Equitable and Professional Auto Industry Repair (REPAIR) Act in the U.S. House. According to NIADA, the REPAIR Act (H.R. 906) ... [Read More]

Top 10 vehicles NextGear Capital floor planned in 2022

NextGear Capital
Tuesday, Feb. 14, 2023, 03:47 PM
BHPH Report Staff
It already might be Valentine’s Day, but we’re not yet finished with top 10 lists recapping 2022. NextGear Capital recently highlighted the Top 10 vehicles on its floor plan in 2022. Executives pointed out that eight of the top 10 ... [Read More]

ABCoA to begin 40th year in business with Deal Pack User Conference

6 enhancements of cyclCRM from ABCoA
Tuesday, Feb. 14, 2023, 03:46 PM
BHPH Report Staff
Advanced Business Computers of America (ABCoA) is kicking off its 40th anniversary by hosting its fifth Deal Pack User Conference on Feb. 27-28 at its headquarters in Jacksonville, Fla. The software-as-a-service company dedicated to the used-vehicle and special finance industries ... [Read More]

Jeff Martin to become next NIADA CEO

Jeff Martin at UCW
Monday, Feb. 13, 2023, 02:08 PM
BHPH Report Staff
The National Independent Automobile Dealers Association found its new chief executive officer in another part of the Lone Star State. The NIADA board of directors selected Jeff Martin, the executive director of the Texas Independent Automobile Dealers Association, to lead ... [Read More]

Tips to handle TikTok-inspired rescission letters

best practices
Thursday, Feb. 9, 2023, 04:24 PM
BHPH Report Staff
A recent Tip of the Week from Ignite Consulting Partners delved into the social media world your children might know well — TikTok. Ignite recapped that during the last few weeks, a TikTok video went viral and gave consumers some ... [Read More]

Byrider broadens Florida footprint

byrider picture for web
Thursday, Feb. 9, 2023, 04:22 PM
BHPH Report Staff
The newest Byrider location opened this week in the Sunshine State. The franchise chain of buy-here, pay-here dealerships made its way into the South Florida market with a new store at 2008 Okeechobee Blvd. in West Palm Beach, Fla. Byrider ... [Read More]

Agora Data secures SOC 2 Compliance Certification

Chad Stilwell for web
Thursday, Feb. 9, 2023, 04:20 PM
BHPH Report Staff
Agora Data recently received a compliance certification with the American Institute of Certified Public Accountants (AICPA’s) System and Organization Controls (SOC) 2. According to a news release, Agora Data’s SOC 2 Type II standard for information security was certified by ... [Read More]

Bankruptcies start 2023 on the rise

bankruptcy january 2023 for web
Tuesday, Feb. 7, 2023, 03:44 PM
BHPH Report Staff
Bankruptcy new filings were up year-over-year across Chapter 7, 11, 13, and 15 in January, according to data provided by Epiq Bankruptcy. However, one expert said long-term trends remain “inconclusive.” Total U.S. bankruptcy filings in January came in at … [Read More]

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