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This Month's Focus

Artificial Intelligence
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EY study shows Canadians still cautious about AI but using it more for everyday activities
Monday, May. 11, 2026, 03:00 PM
This artificial intelligence is pretty smart, eh? That sentiment might be held by at least some Canadians who are already embedding AI into everyday decisions, often in ways that extend beyond simple assistance into early autonomy, even while concerns about ... Read More
Carfluent’s new AI tool helps dealerships beat aggregators in searches
Monday, May. 11, 2026, 09:51 AM
A growing percentage of consumers now use artificial intelligence as what marketplace Cars.com describes as a “trusted co-pilot” in their search for a vehicle to purchase. Meanwhile, other studies suggest that dealership websites are not visible to many of those ... Read More
ChatGPT app represents the latest step in CarMax’s ongoing AI evolution
Monday, May. 11, 2026, 09:45 AM
Yes, it’s AI — everyone’s favorite buzzword. But when it comes down to it, artificial intelligence is only part of what CarMax’s new ChatGPT app is all about. The company billed as the nation’s largest used-car retailer touted the app, ... Read More
Tiger Okeley describes what it’s like for BHPH dealers during another turbulent year
Tuesday, May. 12, 2026, 01:47 PM
Tiger Okeley is the executive board member of Oak Motors, a buy-here, pay-here dealership that’s been in business for more than 40 years in central Indiana. Having seen boom times, recessions, and more, Okeley shared his insight to help owners ... Listen Here
SPONSORED EPISODE: Know your Buyer & Grow your Lot
Tuesday, May. 12, 2026, 09:20 AM
In this insightful episode of the Auto Remarketing Podcast, Auto Trader and KBB executives Elizabeth Stegall and David Lumpkin share findings gleaned from Cox Automotive’s unique research into shoppers who buy from Independent Dealers. Learn how shifting buyer expectations connect ... Listen Here
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here

Indianapolis BHPH dealer donates $94K to nonprofits in 2022

Indianapolis BHPH dealer
Friday, Mar. 31, 2023, 11:37 AM
BHPH Report Staff
Indianapolis-based buy-here, pay-here dealership Oak Motors shared some details Friday on its recent charitable work. The dealership donated a total of $94,000 to seven charities in the Indianapolis, Muncie and Anderson areas of Indiana during 2022. Those nonprofits included Wheeler ... [Read More]

Sugar Ray Leonard scheduled to appear at NIADA Accelerate 2023

Sugar Ray Leonard scheduled to appear at NIADA Accelerate 2023
Friday, Mar. 31, 2023, 11:00 AM
BHPH Report Staff
One of the best athletes ever to step in the boxing ring will be on stage this summer during the National Independent Automobile Dealers Association’s annual gathering. Sugar Ray Leonard will share his drive for success as the keynote speaker ... [Read More]

PODCAST: 2 dealer experts on path to compliant & valuable online reviews

podcast
Thursday, Mar. 30, 2023, 11:27 AM
BHPH Report Staff
Two experts who specialize in working with independent and buy-here, pay-here dealerships discussed a crucial resource that can help operators tremendously — online reviews. In this episode of the Auto Remarketing Podcast, Kenny Atcheson of Dealer Profit Pros and Steve ... [Read More]

PODCAST: What to expect at this year’s BHPH United

PODCAST
Thursday, Mar. 23, 2023, 10:55 AM
BHPH Report Staff
Steve Levine of Ignite Consulting Partners returns for another visit on the Auto Remarketing Podcast. This time, Levine highlights the potential benefits dealers can get from going to Las Vegas at the end of April for BHPH United, an intense, ... [Read More]

Martin ready to serve NIADA & ‘resilient’ dealers

Martin ready to serve NIADA & 'resilient' dealers
Tuesday, Mar. 21, 2023, 02:46 PM
Richard Greene, NIADA
Spending the past 16 years representing independent dealers in Texas, Jeff Martin has developed an immense respect and admiration for the men and women in the industry. He’s watched dealers put thousands of dollars on the line at auction and ... [Read More]

Florida & Texas choose new dealer association leaders

Florida & Texas choose new dealer association leaders
Tuesday, Mar. 14, 2023, 03:34 PM
BHPH Report Staff
The independent dealership associations in both Florida and Texas now have new leaders. In the Sunshine State, a familiar name and a former dealer and 20 group moderator now is the overseer of the Florida Independent Automobile Dealers Association, as ... [Read More]

Houston BHPH dealer establishes marketing & consulting firm

Houston BHPH dealer
Thursday, Mar. 9, 2023, 04:00 PM
BHPH Report Staff
The owner of a Houston buy-here, pay-here dealership is getting in the full-service marketing and consulting business, too. Kendra Brown, a native Houstonian and owner-operator of a BHPH dealership, recently founded The Dream Team Media Company alongside a team of ... [Read More]

Alabama independent dealers name PassTime as preferred vendor

PassTime at NADA Show 2022 for web
Thursday, Mar. 9, 2023, 03:58 PM
BHPH Report Staff
PassTime is rolling in Alabama. The provider of GPS Solutions announced this week that it has been named a preferred vendor by the Alabama Independent Automobile Dealers Association (AIADA). AIADA’s preferred vendor designation is provided to vendor members of the ... [Read More]

‘Mounting economic challenges’ push February bankruptcies higher

bankruptcy
Tuesday, Mar. 7, 2023, 03:11 PM
BHPH Report Staff
Connected with what one expert said is “the mounting economic challenges they now face,” consumers and businesses combined to generate double-digit increases year-over-year in new bankruptcy filings in February, According to data provided by Epiq Bankruptcy, the 31,889 total new ... [Read More]

NIADA notes: Revitalized CMD class & charge against noncompetes

NIADA notes: Revitalized CMD class & charge against noncompetes
Thursday, Mar. 2, 2023, 04:40 PM
BHPH Report Staff
The National Independent Automobile Dealers offered updates this week on a pair of fronts — its certified master dealer program as well as federal actions involving noncompete stipulations. In the program’s near 30 years, the association said 270 auto dealers ... [Read More]

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