Free educational webinar on deck as FTC settles with NY independent dealer over claims involving price transparency
Tuesday, Nov. 10, 2026, 11:49 AM
How BHPH dealers can use TikTok to generate sales & more
Thursday, Nov. 5, 2026, 02:24 PM
Operators leave NIADA’s BHPH Dealer Forum with ideas for running stronger stores
Tuesday, Nov. 3, 2026, 12:37 PM
Wolters Kluwer on significance of digital securitizations by credit unions
Matthew Babcock, who oversees digital lending product strategy for Wolters Kluwer, returned as a guest on the Auto Remarketing Podcast, recapping the recent milestone associated with credit unions and securitizations. Babcock also touched on the proliferation of AI agents and ... Listen Here
Next Ron Smith Lifetime Achievement Award recipient: Kyle Birch of GM Financial
For the first time since 2022, Auto Remarketing and Cherokee Media Group are giving their Ron Smith Lifetime Achievement Award; an honor reserved especially for executives who have made one of the most significant impacts on the used-car industry. During ... Listen Here
Used Car Week Hall of Fame honoree Jared Kalfus of Black Book
We finish our series featuring the 2026 Used Car Week Hall of Fame honorees with a conversation featuring Black Book president Jared Kalfus. Kalfus describes what it takes to be successful in sales and why face-to-face conversations are still vitally ... Listen Here
Why dealers should now check their processes involving online reviews
BHPH Report Staff
Big Time Advertising founder and CEO Terry MacCauley recently issued a warning and follow-up recommendations that might help dealerships stay out of trouble with Google and federal regulators. “Your review program may have just become a liability,” MacCauley said. Why? ... [Read More]
NIADA opens registration for next 2 dealer-focused events
BHPH Report Staff
Now that its annual convention has been held, the National Independent Automobile Dealers Association is turning its attention to the organization’s next events that are intended to give attendees experiences that can only be had while on location. And those ... [Read More]
AutoRaptor generates positive gains for AI solutions following NIADA partnership & convention
BHPH Report Staff
AutoRaptor is seeing some positive returns since joining NIADA’s member benefit program this spring, in particular during last month’s annual convention hosted by the National Independent Automobile Dealers Association. The automotive CRM platform powered by artificial intelligence and built exclusively ... [Read More]
Former Denny’s CEO joins Byrider’s board
BHPH Report Staff
Byrider definitely has something cookin’ with its board of directors. The buy-here, pay-here dealership network and franchisor recently announced the appointment of seasoned franchise executive John Miller to its board. Miller is the former president and chief executive officer and ... [Read More]
Car-Mart steers observers away from ‘wrong conclusion’ about fiscal-year results & current status
Nick Zulovich, Senior Editor
America’s Car-Mart president and CEO Doug Campbell immediately began his discussion about the buy-here, pay-here dealership network’s 2026 fiscal year update by stating, “I want to be direct about how to read this year's results because the headline numbers invite ... [Read More]
Leedom Group highlights how AIVA DealerTeams can transform BHPH collections with AI
BHPH Report Staff
Having a successful collections department has been one of the most labor-intensive parts of a buy-here, pay-here dealership for decades. Could using artificial intelligence help BHPH operators and other professionals in collections? Leedom Group thinks so, which is why the ... [Read More]
Tar Heel State trio prepare for grand opening of second Byrider store
BHPH Report Staff
Three North Carolina residents and entrepreneurs like their place in the car business by being Byrider franchisees. Christopher Thomas and Thomas Swigart opened their first Byrider dealership in Raleigh, N.C., in 2009 and welcomed Darcy Roessler to the team in ... [Read More]
COMMENTARY: Don’t use general compliance information for a unique, specific situation
Steve Levine, Ignite Dealer Compliance Group
During last week’s NIADA Convention, I presented a session on Fair Lending, the FTC’s Advertised Price Guidance, and other issues. At the beginning of my session, I included a slide stating that it is an important disclaimer, advising the audience ... [Read More]
3 questions to ask & answer when considering business exits
BHPH Report Staff
Perhaps you’re reinvigorated about your business after attending recent events hosted by the National Independent Automobile Dealers Association, your 20 Group or other organizations and service providers. Or maybe you’re thinking you should sell and get out of the car ... [Read More]
Connected Dealer Services nearly triples size of corporate headquarters
BHPH Report Staff
While the pandemic pushed the work-from-home shift in employment, Connected Dealer Services (CDS) made a significant investment in physical headquarters. CDS — whose brands include Advantage GPS for buy-here, pay-here dealers and subprime auto lenders, Elo GPS for independent dealerships, ... [Read More]
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