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This Month's Focus

Artificial Intelligence
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Impel, Phyron launch AI systems to drive customer engagement through dealership video
Thursday, May. 21, 2026, 02:34 PM
When it comes to capturing customer engagement, video is king. But the busy world of a car dealership isn’t necessarily the best environment for consistently creating effective video content. “Video sells. We’ve known that for years,” said Paul Hepp, director ... Read More
Alfa Recon leverages AI to strengthen data migration
Monday, May. 18, 2026, 11:11 AM
Alfa, provider of Alfa Systems, strengthened its data migration toolbox last week with the launch of Alfa Recon, a new artificial intelligence-enabled reconciliation module. Designed to help customers migrate legacy data and acquired portfolios to Alfa Systems more quickly, more ... Read More
Dealer group C-suite executives examine role of AI at auto retailers
Monday, May. 18, 2026, 10:23 AM
Artificial intelligence in auto retail, says Zeigler Auto Group chief operating officer Sam D’Arc, is in a similar place as digital retail was 4-5 years ago. There’s a lot of excitement, but perhaps not a complete understanding of how AI ... Read More
Experian Automotive on using data the right way to protect used-car profits
Friday, May. 22, 2026, 10:50 AM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. During a candid conversation with Cherokee Media Group’s Andrew ... Listen Here
Closing the appraisal divide with Brad Kokesh of TraXtion
Friday, May. 22, 2026, 10:38 AM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. This conversation features Cherokee Media Group’s Andrew Friedlander and ... Listen Here
SPONSORED EPISODE: The Math on Fast-Turn & What the Top 10% of Independent Dealers Are Doing Differently
Thursday, May. 21, 2026, 03:44 PM
Most independent dealers are working harder than ever — and still watching inventory sit. The difference between the stores that are winning right now and the ones that are grinding isn’t budget, market size, or luck. It’s discipline. The top-performing ... Listen Here

NIADA responds to Warren, opens annual convention registration

Thursday, Feb. 19, 2026, 11:25 AM
BHPH Report Staff
Along with opening registrations for its annual convention, the National Independent Automobile Dealers Association sent its response this week to Sen. Elizabeth Warren, who recently launched a “probe” into the auto financing and repossession industries to seek information on “harmful anti-consumer ... [Read More]

COMMENTARY: Is your operation really protected? 5-point guide to dealer compliance GPS/SID health check

Details of upcoming repossession webinars from ARA & Weltman
Tuesday, Feb. 17, 2026, 01:50 PM
Corinne Kirkendall, PassTime
Compliance isn’t a one-time box to check; it’s a business health indicator. For dealers using GPS and starter-interrupt devices, staying compliant protects more than your portfolio. It protects your reputation, your customers, and your long-term growth. A dealer compliance health ... [Read More]

NJ court says independent store violated prior consent order, sees other misconduct involving ‘gray market’ vehicles

Thursday, Feb. 12, 2026, 10:58 AM
BHPH Report Staff
A New Jersey independent dealership is back in trouble with the state’s attorney general and Division of Consumer Affairs after officials said the store violated a prior consent order along with other misconduct. Acting attorney general Jennifer Davenport and the ... [Read More]

National Lenders hires vice president of risk and compliance

Thursday, Feb. 12, 2026, 10:57 AM
BHPH Report Staff
This week, National Lenders General Agency announced the appointment of Robert Rudnai as vice president of risk and compliance, bringing valuable experience from a Texas regulatory agency. In this role, National Lenders said Rudnai will oversee enterprise-wide risk management, regulatory ... [Read More]

January bankruptcy figures show continued push toward pre-pandemic numbers

bankruptcy image
Monday, Feb. 9, 2026, 02:37 PM
BHPH Report Staff
Bankruptcy filings started 2026 with another double-digit increase year-over-year, as the industry data continues to resemble what experts saw before the pandemic. According to data provided by Epiq AACER, total bankruptcy filings came in at 45,808 in January, a 10% ... [Read More]

Counter argument for dealers who are considering cuts in advertising & training expenditures

Thursday, Feb. 5, 2026, 11:41 AM
BHPH Report Staff
Big Time Advertising founder and CEO Terry MacCauley recently acknowledged some independent and buy-here, pay-here dealers might not be in the best financial position, so operators are having to trim expenditures. MacCauley strongly urged dealerships to be wary of making ... [Read More]

NIADA accepting board applications through Feb. 13

Tuesday, Feb. 3, 2026, 12:46 PM
BHPH Report Staff
The National Independent Automobile Dealers Association doesn’t want members interested in serving on its board of directors to be brokenhearted by the time Valentine’s Day arrives. That’s why NIADA recently reiterated that it’s accepting applications to be on its board ... [Read More]

COMMENTARY: Try Compliance Unleashed & don’t bet the business

Tuesday, Jan. 27, 2026, 02:46 PM
Steve Levine, Ignite Consulting Partners
The holidays have passed and now we are all focused on two things: driving business in 2026 and the NFL playoffs, which will culminate with the Super Bowl in February.  For me though, my Super Bowl takes place in April. ... [Read More]

AutoPayPlus unveils reinsured bi-weekly payment program

Thursday, Jan. 15, 2026, 03:49 PM
BHPH Report Staff
AutoPayPlus by US Equity Advantage rolled out a new product on Thursday aimed at giving dealerships another option for operators who want to get into reinsurance. The company launched RePayPlus, a reinsured bi-weekly payment program that combines AutoPayPlus’ bi-weekly payment ... [Read More]

Car-Mart trims another 13 locations, reducing footprint by 18 lots since November

Thursday, Jan. 15, 2026, 03:47 PM
BHPH Report Staff
It’s been a difficult start to the calendar year for America’s Car-Mart, which this week announced the completion of the second phase of its previously announced SG&A cost control strategy through “footprint optimization.” The plan includes the consolidation of 13 ... [Read More]

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