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This Month's Focus

Artificial Intelligence
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Carfluent’s new AI tool helps dealerships beat aggregators in searches
Monday, May. 11, 2026, 09:51 AM
A growing percentage of consumers now use artificial intelligence as what marketplace Cars.com describes as a “trusted co-pilot” in their search for a vehicle to purchase. Meanwhile, other studies suggest that dealership websites are not visible to many of those ... Read More
ChatGPT app represents the latest step in CarMax’s ongoing AI evolution
Monday, May. 11, 2026, 09:45 AM
Yes, it’s AI — everyone’s favorite buzzword. But when it comes down to it, artificial intelligence is only part of what CarMax’s new ChatGPT app is all about. The company billed as the nation’s largest used-car retailer touted the app, ... Read More
Inside the ‘architectural mismatch’ between generic AI capabilities & dealer needs
Monday, May. 11, 2026, 09:42 AM
A new survey report from LotLinx asserts that in its current form, “AI is broken for dealers.” The company contends the era of “one-size-fits-all artificial intelligence” is over for auto dealers. The recent survey of 215 executives from both franchised ... Read More
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here
Byron Oldham of Honest Autos & FIADA
Monday, Apr. 27, 2026, 07:47 PM
Byron Oldham is president of the family-owned Honest Autos dealership and is president of the board at the Florida Independent Automobile Dealers Association. In this episode, Oldham talks with Cherokee Media Group senior editor Joe Overby about the upcoming Southeast ... Listen Here
Automotive CFO-To-Go Kathi Kruse talks dealership finance, accounting in ‘lightning round’
Sunday, Apr. 19, 2026, 04:27 AM
Kathi Kruse, the Automotive CFO-To-Go who brings her financial expertise — born through years of experience as a dealership chief financial officer — to dealers needing help in that area, is back on the Auto Remarketing Podcast. In this episode, ... Listen Here

January bankruptcy figures show continued push toward pre-pandemic numbers

bankruptcy image
Monday, Feb. 9, 2026, 02:37 PM
BHPH Report Staff
Bankruptcy filings started 2026 with another double-digit increase year-over-year, as the industry data continues to resemble what experts saw before the pandemic. According to data provided by Epiq AACER, total bankruptcy filings came in at 45,808 in January, a 10% ... [Read More]

Counter argument for dealers who are considering cuts in advertising & training expenditures

Thursday, Feb. 5, 2026, 11:41 AM
BHPH Report Staff
Big Time Advertising founder and CEO Terry MacCauley recently acknowledged some independent and buy-here, pay-here dealers might not be in the best financial position, so operators are having to trim expenditures. MacCauley strongly urged dealerships to be wary of making ... [Read More]

NIADA accepting board applications through Feb. 13

Tuesday, Feb. 3, 2026, 12:46 PM
BHPH Report Staff
The National Independent Automobile Dealers Association doesn’t want members interested in serving on its board of directors to be brokenhearted by the time Valentine’s Day arrives. That’s why NIADA recently reiterated that it’s accepting applications to be on its board ... [Read More]

COMMENTARY: Try Compliance Unleashed & don’t bet the business

Tuesday, Jan. 27, 2026, 02:46 PM
Steve Levine, Ignite Consulting Partners
The holidays have passed and now we are all focused on two things: driving business in 2026 and the NFL playoffs, which will culminate with the Super Bowl in February.  For me though, my Super Bowl takes place in April. ... [Read More]

AutoPayPlus unveils reinsured bi-weekly payment program

Thursday, Jan. 15, 2026, 03:49 PM
BHPH Report Staff
AutoPayPlus by US Equity Advantage rolled out a new product on Thursday aimed at giving dealerships another option for operators who want to get into reinsurance. The company launched RePayPlus, a reinsured bi-weekly payment program that combines AutoPayPlus’ bi-weekly payment ... [Read More]

Car-Mart trims another 13 locations, reducing footprint by 18 lots since November

Thursday, Jan. 15, 2026, 03:47 PM
BHPH Report Staff
It’s been a difficult start to the calendar year for America’s Car-Mart, which this week announced the completion of the second phase of its previously announced SG&A cost control strategy through “footprint optimization.” The plan includes the consolidation of 13 ... [Read More]

2025 bankruptcies jump 11% but still trail pre-pandemic number

Tuesday, Jan. 13, 2026, 10:59 AM
BHPH Report Staff
Total bankruptcies in 2025 increased 11% year-over-year, according to data provided by Epiq AACER on Monday. But the number of filings still is more than 200,000 less than what went through the bankruptcy court system before the pandemic. Epiq AACER ... [Read More]

100 potential resolutions for dealers in 2026

Details of upcoming repossession webinars from ARA & Weltman
Tuesday, Jan. 6, 2026, 09:57 AM
BHPH Report Staff
Big Time Advertising founder and CEO Terry MacCauley shared 100 potential resolutions dealers could implement this year. Before operators who might already have felt overwhelmed to start 2026, MacCauley explained that he doesn’t expect dealers to put all 100 in ... [Read More]

PassTime unveils ‘boldest upgrade yet’ to Encore tracking platform

Thursday, Dec. 11, 2025, 01:09 PM
BHPH Report Staff
Set for purchase and shipping to users this month, PassTime on Monday announced the launch of Encore 5, the fifth generation of the company’s platform for location solutions specializing in asset tracking. PassTime described Encore 5 as its “boldest upgrade ... [Read More]

Bankruptcy filings & consumer financial stress keep intensifying in November

paying bills
Tuesday, Dec. 9, 2025, 02:21 PM
BHPH Report Staff
Data and perspectives from Epiq AACER, the American Bankruptcy Institute (ABI) and LegalShield highlighted climbing filings and rising stress from consumers. According to data provided by Epiq AACER, total bankruptcy filings came in at 43,661 in November, an 8% increase ... [Read More]

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