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Napleton’s customer experience success story
Monday, Jan. 26, 2026, 09:20 PM
In 2023, Ed Napleton Automotive Group’s national CX director Eduardo Rodriguez launched a new customer experience program based around tools and technology from Reputation that quickly produced eye-opening results, a success story that can be found in the January issue ... Listen Here
Fact or fiction — The truth behind EVs
Monday, Jan. 26, 2026, 07:58 PM
Auto Hauler Exchange chief operating officer Dana Randazzo spent part of Used Car Week 2025 on the Live Stage presented by SYCN Auto Logistics. Randazzo and Cherokee Media Group’s Joe Overby shared a conversation titled, “Fact or fiction — The ... Listen Here
What’s on Tapp with America’s Group CEO
Monday, Jan. 26, 2026, 07:45 PM
America’s Group CEO Chuck Tapp sat down with Cherokee Media Group’s Bill Zadeits for a fireside chat during Used Car Week 2025 in Las Vegas. The conversation about Tapp’s career in the wholesale market and what might be ahead for ... Listen Here

Newest ABCoA tool built specifically for BHPH

line of colorful cars 202075426
Thursday, Apr. 28, 2022, 04:01 PM
BHPH Report Staff
Advanced Business Computers of America (ABCoA) recently rolled out its latest software solution for dealerships and subprime auto finance companies. ABCoA added a proprietary funding portal to its ecosystem within cyclCRM, a customer relationship management solution built specifically for the ... [Read More]

Buckeye adds seasoned insurance exec to sales team

buckeye stephen carter for web
Thursday, Apr. 28, 2022, 03:59 PM
BHPH Report Staff
Buckeye Dealership Consulting welcomed its newest teammate this week. The provider of reinsurance services, education and consulting, and performance groups for independent dealers named Stephen Carter as a new sales representative. Buckeye said through a news release that Carter will ... [Read More]

Agora Data hires Beebe for business development position

Brett Beebe for web
Tuesday, Apr. 26, 2022, 03:32 PM
BHPH Report Staff
An executive who spent more than 10 years at AmeriCredit and GM Financial now is part of the executive team at Agora Data. The company that offers crowdsourced securitizations, reducing interest rate lines of credit and a technology platform supplying ... [Read More]

Car-Mart launches inaugural asset-backed securitization

new carmart logo for web_0_0_0_0_0_0_0
Tuesday, Apr. 26, 2022, 03:29 PM
BHPH Report Staff
America’s Car-Mart not only is in the buy-here, pay-here business. The company with more than 150 dealerships in 12 states now is in the securitization market, too. On Monday, Car-Mart announced pricing of its inaugural asset-backed securitization transaction. The company ... [Read More]

National Lenders adds 4 new executives to focus on sales, marketing

national lenders 4 execs for web
Thursday, Apr. 21, 2022, 03:47 PM
BHPH Report Staff
National Lenders General Agency entered the reinsurance space last month with president Ken Terkel and executive vice president and chief operating officer Eric Hurst leading the company charge. This week, Terkel and Hurst expanded their executive team with the addition ... [Read More]

Agora Data recommits to being NIADA partner

steve burke with logo for web
Thursday, Apr. 21, 2022, 03:45 PM
BHPH Report Staff
Agora Data announced this week that it is continuing as a National Corporate Partner of the National Independent Automobile Dealers Association (NIADA). The company, whose suite of resources empowers independent dealers and finance companies to finance more non-prime customers, plans ... [Read More]

Byrider adds 2 more inductees into its Hall of Fame

Byrider Hall of Fame for web
Tuesday, Apr. 19, 2022, 02:38 PM
BHPH Report Staff
Byrider recently inducted two more operators into its Hall of Fame, which recognizes contributions to the growth and culture of the buy-here, pay-here dealership chain. Bringing the Byrider Hall of Fame to 18 members, the newest inductees are Winston Sleeth ... [Read More]

Bankruptcies close Q1 with notable rise

bankruptcy image
Tuesday, Apr. 19, 2022, 02:36 PM
BHPH Report Staff
Just like fuel prices and the costs of many other goods and services, the volume of bankruptcy filings jumped significantly to finish the first quarter. According to data provided by Epiq Bankruptcy, filings in March increased … [Read More]

NIADA notes: Another National Corporate Partner & director of education

news pic
Thursday, Apr. 7, 2022, 03:34 PM
BHPH Report Staff
Along with adding a new staff member in charge of dealer education, the National Independent Automobile Dealers Association also selected its newest Gold-level National Corporate Partner. According to a news release distributed this week, that partner is National Lenders General ... [Read More]

COMMENTARY: ‘Accurate Thinking’ for both baseball and your dealership

ball and glove
Tuesday, Apr. 5, 2022, 01:43 PM
Kenny Atcheson, Dealer Profit Pros
As I write this article, Major League Baseball is back with Opening Day arriving on Thursday. While the players union and team owners hashed out their collective bargaining agreement, I rarely heard anything about the group of people who matter ... [Read More]
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