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This Month's Focus

Artificial Intelligence
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Impel, Phyron launch AI systems to drive customer engagement through dealership video
Thursday, May. 21, 2026, 02:34 PM
When it comes to capturing customer engagement, video is king. But the busy world of a car dealership isn’t necessarily the best environment for consistently creating effective video content. “Video sells. We’ve known that for years,” said Paul Hepp, director ... Read More
Alfa Recon leverages AI to strengthen data migration
Monday, May. 18, 2026, 11:11 AM
Alfa, provider of Alfa Systems, strengthened its data migration toolbox last week with the launch of Alfa Recon, a new artificial intelligence-enabled reconciliation module. Designed to help customers migrate legacy data and acquired portfolios to Alfa Systems more quickly, more ... Read More
Dealer group C-suite executives examine role of AI at auto retailers
Monday, May. 18, 2026, 10:23 AM
Artificial intelligence in auto retail, says Zeigler Auto Group chief operating officer Sam D’Arc, is in a similar place as digital retail was 4-5 years ago. There’s a lot of excitement, but perhaps not a complete understanding of how AI ... Read More
SPONSORED EPISODE: The Math on Fast-Turn & What the Top 10% of Independent Dealers Are Doing Differently
Thursday, May. 21, 2026, 03:44 PM
Most independent dealers are working harder than ever — and still watching inventory sit. The difference between the stores that are winning right now and the ones that are grinding isn’t budget, market size, or luck. It’s discipline. The top-performing ... Listen Here
Assuring potential buyers about used EV battery health with David Giacobbe of Voltest
Wednesday, May. 20, 2026, 04:01 PM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. One of the key questions buyers ask dealers about ... Listen Here
Why vehicle recalls are becoming more complex and frequent
Wednesday, May. 20, 2026, 03:52 PM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. This conversation features Cherokee Media Group’s Andrew Friedlander and ... Listen Here

PODCAST: TIADA executive director Jeff Martin

podcast image
Thursday, Jul. 16, 2020, 01:25 PM
BHPH Report Staff
Texas Independent Automobile Dealers Association executive director Jeff Martin joined senior editor Nick Zulovich for a conversation about how operators in the Lone Star State are faring during the coronavirus pandemic. Martin also recapped how TIADA is making adjustments to ... [Read More]

Car-Mart remains in growth mode despite COVID-19 challenges

Americas_Car-Mart_Exterior-Building for web
Tuesday, Jul. 14, 2020, 03:49 PM
Nick Zulovich, Senior Editor
America’s Car-Mart is looking to show that COVID-19 won’t deter the chain of buy-here, pay-here dealerships. Coming off a new company record for annual revenue, Car-Mart opened another dealership on Monday after beginning the current fiscal year by relocating its ... [Read More]

Atcheson: More engagement, more views, more sales

man-driving
Thursday, Jul. 9, 2020, 02:40 PM
Kenny Atcheson, Dealer Profit Pros
On July 1, 1941 at 2:29 p.m., the first television commercial appeared on screens across the United States. Bulova, a watch company, aired their 10-second commercial at a cost of $9 prior to a Brooklyn Dodgers and Philadelphia Phillies baseball ... [Read More]

Consent judgment involving Arizona independent store reiterates ‘as-is’ protocols

compliance
Tuesday, Jul. 7, 2020, 02:14 PM
BHPH Report Staff
Allegations triggering a consent judgment surfacing back in May involving an Arizona independent dealership and the state’s attorney general could serve as a stern reminder of what compliance expert Randy Hendrick suggested to operators, especially when retailing vehicles classified “as-is.” ... [Read More]

Former Exeter exec becomes chief compliance officer at Tricolor

new hire 2
Tuesday, Jun. 30, 2020, 02:21 PM
BHPH Report Staff
Tricolor is looking to shore up its endeavors to meet state and federal regulatory standards by hiring a chief compliance officer. On Tuesday, the used-vehicle retailer with locations in California and Texas focusing on the sale and financing of vehicles ... [Read More]

COMMENTARY: Advice for running the business within your business

best practices
Thursday, Jun. 25, 2020, 03:34 PM
Gene Daughtry, Contributor
One of the hardest parts of running a business is finding good help. I imagine most dealers agree with that statement. I think that is part of the difficulty, you are looking for help. A warm body to fill a ... [Read More]

Government intervention staves off initial bankruptcy surge

covid flag and cash
Monday, Jun. 22, 2020, 03:04 PM
BHPH Report Staff
At least initially, federal government intervention to help individuals and business hit financially by the coronavirus pandemic have made a positive impact in terms of bankruptcy filings. But experts suspect conditions will deteriorate in this part of the financial world ... [Read More]

PODCAST: Ken Shilson of Subprime Analytics on BHPH benchmarks, more

podcast image
Tuesday, Jun. 16, 2020, 02:36 PM
BHPH Report Staff
Ken Shilson of Subprime Analytics made his podcast debut to discuss one of his favorite industry endeavors — the annual buy-here, pay-here benchmarks that can give dealers of all sizes a barometer about a host of operational segments. Shilson also ... [Read More]

First Business Financial Services launches dealer floorplanning

first business for web
Thursday, Jun. 11, 2020, 03:24 PM
Auto Remarketing Staff
Independent dealerships now have another option to secure a floorplan. First Business Financial Services, a Wisconsin-based bank holding company, recently launched its newest product — aptly named Floorplan Financing — and brought in a trio of veteran automotive executives to ... [Read More]

Byrider Wausau moves into new dealership location

Byrider Wausau New Building for web
Thursday, Jun. 11, 2020, 03:18 PM
BHPH Report Staff
The coronavirus pandemic didn’t stop Byrider Wausau from relocating to a renovated location in the Wisconsin city it has served for the past seven years. This week, the dealership that’s part of the Byrider network of buy-here, pay-here dealerships moved into ... [Read More]

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