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This Month's Focus

Artificial Intelligence
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Alfa Recon leverages AI to strengthen data migration
Monday, May. 18, 2026, 11:11 AM
Alfa, provider of Alfa Systems, strengthened its data migration toolbox last week with the launch of Alfa Recon, a new artificial intelligence-enabled reconciliation module. Designed to help customers migrate legacy data and acquired portfolios to Alfa Systems more quickly, more ... Read More
Dealer group C-suite executives examine role of AI at auto retailers
Monday, May. 18, 2026, 10:23 AM
Artificial intelligence in auto retail, says Zeigler Auto Group chief operating officer Sam D’Arc, is in a similar place as digital retail was 4-5 years ago. There’s a lot of excitement, but perhaps not a complete understanding of how AI ... Read More
Dealers look to AI for customer experience boost
Monday, May. 18, 2026, 10:10 AM
Sam D’Arc doesn’t remember what his query was when he first used ChatGPT, but the response was fast and accurate. “It caused a little bit of awe and surprise in how well it extracted information into the answer to the ... Read More
Flipping EV battery risk into faster sales
Monday, May. 18, 2026, 07:49 PM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. AVILOO chief executive officer Brett Lippel focused on what ... Listen Here
What actually sells cars on social media?
Monday, May. 18, 2026, 07:42 PM
We begin our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. Bryan Pascual, founder of DealerCarLeads, answers one of the ... Listen Here
Tiger Okeley describes what it’s like for BHPH dealers during another turbulent year
Tuesday, May. 12, 2026, 01:47 PM
Tiger Okeley is the executive board member of Oak Motors, a buy-here, pay-here dealership that’s been in business for more than 40 years in central Indiana. Having seen boom times, recessions, and more, Okeley shared his insight to help owners ... Listen Here

NIADA adds Textmaxx Pro as National Member Benefit Partner

woman-on-phone
Tuesday, Jun. 9, 2020, 02:58 PM
BHPH Report Staff
Especially now during the coronavirus pandemic, operators need other ways of reaching their customers other than a face-to-face conversation. Textmaxx Pro, a national text message communication platform with special expertise in the automotive retail marketplace and part of the Leedom ... [Read More]

NIADA highlights modifications, new virtual options for annual convention

the wynn for web
Thursday, Jun. 4, 2020, 03:07 PM
BHPH Report Staff
The National Independent Automobile Dealers Association is making a host of modifications for its 74th annual NIADA|NABD Convention and Expo because of the coronavirus pandemic. First, NIADA said the event has been rescheduled for Sept. 21-24 at the Wynn Las ... [Read More]

Tricolor releases whitepaper about CDFI success as securitizations get upgraded

tricolor logo for web
Tuesday, Jun. 2, 2020, 02:39 PM
BHPH Report Staff
Tricolor recently released a whitepaper about its success as a subprime auto-finance provider that specializes in working with Hispanic consumers, receiving designation as a Community Development Financial Institution (CDFI) by the U.S. Treasury Department last year. Not only does the ... [Read More]

CarHop closes 2 Pennsylvania stores because of COVID-19 pandemic

carhop for website
Thursday, May. 28, 2020, 02:31 PM
BHPH Report Staff
Economic impacts related to the COVID-19 pandemic forced CarHop to diminish its dealership footprint. The chain of buy-here, pay-here dealerships recently announced the closure of its two Pennsylvania locations in Carnegie and Pittsburgh. CarHop, which has offered special financing through ... [Read More]

Texas Capital calls off merger, announces departure of president & CEO

Texas Capital for web
Thursday, May. 28, 2020, 02:29 PM
BHPH Report Staff
One of the primary capital providers for buy-here, pay-here dealers not only called off a merger agreement with another bank in the Lone Star State, the institution also announced a significant change in leadership. Texas Capital Bancshares, the parent company ... [Read More]

PODCAST: Leveraging insurance to protect dealerships during COVID-19

podcast image
Tuesday, May. 26, 2020, 01:51 PM
BHPH Report Staff
ComplyNet president and general counsel Adam Crowell recently debuted on the podcast to share how dealers are becoming more concerned about the health of their businesses than contracting the coronavirus. Crowell, who oversees the compliance solutions and risk mitigation provider that developed ... [Read More]

Finding quality employees — especially technicians — greatly challenges independent operators

Chuck Bonanno
Thursday, May. 21, 2020, 02:18 PM
Nick Zulovich, Senior Editor
Independent stores might have attractive vehicles in their inventory. They might have a superb location, too. They might even have an established customer base of repeat buyers who share their positive experiences with friends and family. But Chuck Bonanno pinpointed ... [Read More]

NIADA survey: Independent dealers bringing workers back to stores

Steve Jordan at UCW
Tuesday, May. 19, 2020, 02:50 PM
BHPH Report Staff
States are slowly lifting stay-at-home restrictions, and independent dealerships are among the businesses now benefitting. Employees are coming back to work and vehicles are beginning to roll over the curb more frequently as independent operators ramp up to get back ... [Read More]

PODCAST: Approaching dealership advertising like a baseball game

baseball diamond
Thursday, May. 14, 2020, 02:39 PM
BHPH Report Staff
Kenny Atcheson is the founder and president of Dealer Profit Pros, which designs marketing and advertising programs for dealerships. Atcheson also is quite fond of baseball. During this episode of the Auto Remarketing Podcast, Atcheson told senior editor Nick Zulovich ... [Read More]

COMMENTARY: COVID-19, the CARES Act and BHPH dealer liquidity

calculator plus money_1468060688
Tuesday, May. 12, 2020, 04:00 PM
Jim Bass, Agora Data
My oh my, this COVID-19 virus thing is not a good thing. It’s not good. It’s bad for business. It’s also been a bad thing for our personal lives. Hopefully, you and your family have fared well through this crisis. ... [Read More]

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