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This Month's Focus

Artificial Intelligence
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CARS Protection Plus taps Circuitry.ai Warranty Decision Intelligence to help adjusters resolve claims faster
Wednesday, May. 6, 2026, 10:38 AM
Here’s an example from the car-warranty industry where companies are leveraging artificial intelligence to help people, not replace them. On Tuesday, CARS Protection Plus, a provider of vehicle service contracts, announced it has gone live with Circuitry.ai’s Warranty Decision Intelligence ... Read More
DealerOn’s dual launch includes AI search visibility platform, ‘intelligent layer’ touching full dealership
Tuesday, May. 5, 2026, 03:28 PM
DealerOn has done NASA one better. While the space agency recently launched the first astronauts to visit the moon in more than 50 years, the provider of auto dealership websites and digital sales and marketing technology boasted two launches on ... Read More
Newest Experian tool designed to reduce risk within AI-driven commerce
Monday, May. 4, 2026, 11:19 AM
Experian found another way to connect people and technology. And the newest tool emphasizes the component of a transaction including a real person. Last week, the company launched Experian Agent Trust, a framework that designed to establish a secure, verifiable ... Read More
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here
Byron Oldham of Honest Autos & FIADA
Monday, Apr. 27, 2026, 07:47 PM
Byron Oldham is president of the family-owned Honest Autos dealership and is president of the board at the Florida Independent Automobile Dealers Association. In this episode, Oldham talks with Cherokee Media Group senior editor Joe Overby about the upcoming Southeast ... Listen Here
Automotive CFO-To-Go Kathi Kruse talks dealership finance, accounting in ‘lightning round’
Sunday, Apr. 19, 2026, 04:27 AM
Kathi Kruse, the Automotive CFO-To-Go who brings her financial expertise — born through years of experience as a dealership chief financial officer — to dealers needing help in that area, is back on the Auto Remarketing Podcast. In this episode, ... Listen Here

Overcoming 4 main obstacles that delay training

training
Tuesday, Sep. 3, 2019, 04:33 PM
BHPH Report Staff
It’s now past Labor Day weekend. Much of the year already has passed, and the holiday season will be arriving soon enough. For dealerships that began 2019 with the intention of increasing in-store training, GWC Warranty compiled strategy to help ... [Read More]

AGORA bolsters senior management team as platform launch nears

new hire
Thursday, Aug. 29, 2019, 02:48 PM
BHPH Report Staff
This week, AGORA Data added two new executives to its leadership team as the company positions itself to release a tool aimed at connecting dealers and the capital markets. The Texas-based provider of technology and financial solutions for the automotive ... [Read More]

Dealer guide to information security before and after Labor Day weekend

dealership and couple
Tuesday, Aug. 27, 2019, 02:40 PM
Ann Nickolas, Stericycle
Labor Day weekend marks the end of the summer sales season. With hard-to-pass up offers being promoted, shoppers will be hitting their local dealerships to take advantage of the deals. Annual holiday weekends like Labor Day bring in an increase ... [Read More]

6 suggestions for handling summertime heat

heat picture
Wednesday, Aug. 21, 2019, 04:52 PM
BHPH Report Staff
Coming off of record-breaking warmth in July, summertime heat is still impacting significant parts of the country, potentially creating sweltering conditions at your dealership. KPA, a leading provider of Environmental Health & Safety (EHS), HR Management and F&I compliance software and services, ... [Read More]

Former NIADA president faces 17 counts in federal indictment

DOJ picture
Thursday, Aug. 15, 2019, 02:36 PM
BHPH Report Staff
The former president of the National Independent Automobile Dealers Association and his store’s finance manager have been indicted by a federal grand jury in Erie, Pa., on charges of conspiracy, bank fraud and wire fraud, according to a news release ... [Read More]

Latest bankruptcy trends prompt www.OnlineBKmanager.com to ramp up offering

subprime credit report
Tuesday, Aug. 13, 2019, 03:52 PM
BHPH Report Staff
The team at www.OnlineBKmanager.com is responding to help dealerships after seeing the latest bankruptcy data because a pool of more than 750,000 potential customers has developed so far this year. According to data through July provided by Epiq Systems, the ... [Read More]

Tricolor augments offering to credit-invisible consumers with insurance package

approve
Tuesday, Aug. 13, 2019, 03:49 PM
BHPH Report Staff
Tricolor made another move on Tuesday to grow its business that focuses on the sale and financing of vehicles to the Hispanic consumer. Tricolor unveiled what it called a “groundbreaking, affordable” auto insurance option for low-income and credit invisible customers ... [Read More]

Bankruptcies make notable jump in July

bankruptcy 1
Thursday, Aug. 8, 2019, 05:29 PM
BHPH Report Staff
Buy-here, pay-here dealerships might see their potential buyer base grow as summer rolls along, stemming from the jump in bankruptcies filed in July. According to data provided by Epiq Systems, the American Bankruptcy Institute (ABI) reported this week that total U.S. ... [Read More]

NIADA sets more records during national convention

NIADA convention 19 pic for web
Thursday, Aug. 1, 2019, 02:58 PM
BHPH Report Staff
As the association announced Oliver North as keynote speaker for its annual event on Capitol Hill coming next month, the National Independent Automobile Dealers Association highlighted the final results from its national convention this past June. And as they say, ... [Read More]

Tricolor and Ganas leverage WhatsApp integration to reach Hispanic car shoppers

whatsapp pic for web
Tuesday, Jul. 30, 2019, 02:44 PM
BHPH Report Staff
The Tricolor Auto Group in Texas and the Ganas Auto Group in California are again using technology to reach potential Hispanic customers. LivePerson Automotive, a division of global conversational commerce solutions provider LivePerson, recently launched its first WhatsApp implementation for ... [Read More]

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