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This Month's Focus

Artificial Intelligence
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Kia Georgia leverages AI drones to save money and time on onerous fence patrols
Tuesday, May. 26, 2026, 03:02 PM
A 14.2-mile interior fence. Tough terrain. Multiple security personnel. Two or three vehicles churned from wear and tear annually. A looming United States Customs Trade Partnership Against Terrorism (CTPAT) audit in jeopardy. These were the challenges Kia Georgia faced because ... Read More
Impel, Phyron launch AI systems to drive customer engagement through dealership video
Thursday, May. 21, 2026, 02:34 PM
When it comes to capturing customer engagement, video is king. But the busy world of a car dealership isn’t necessarily the best environment for consistently creating effective video content. “Video sells. We’ve known that for years,” said Paul Hepp, director ... Read More
Alfa Recon leverages AI to strengthen data migration
Monday, May. 18, 2026, 11:11 AM
Alfa, provider of Alfa Systems, strengthened its data migration toolbox last week with the launch of Alfa Recon, a new artificial intelligence-enabled reconciliation module. Designed to help customers migrate legacy data and acquired portfolios to Alfa Systems more quickly, more ... Read More
TransUnion on intriguing trends involving used cars sold in 2025
Tuesday, May. 26, 2026, 06:42 PM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. During previous events hosted by Cherokee Media Group, TJ ... Listen Here
Experian Automotive on using data the right way to protect used-car profits
Friday, May. 22, 2026, 10:50 AM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. During a candid conversation with Cherokee Media Group’s Andrew ... Listen Here
Closing the appraisal divide with Brad Kokesh of TraXtion
Friday, May. 22, 2026, 10:38 AM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. This conversation features Cherokee Media Group’s Andrew Friedlander and ... Listen Here

NADA cautions dealerships about Consumer Review Fairness Act

survey
Tuesday, May. 21, 2019, 02:51 PM
BHPH Report Staff
It’s a scenario pretty common to buy-here, pay-here dealerships. Store management tries to satisfy a dispute with an unhappy customer, but that individual turns to the internet to vent — and perhaps badmouth — about the dealer and its personnel. ... [Read More]

Wells Fargo small business owner survey reflects optimism, confidence in economy

growth chart with man
Thursday, May. 9, 2019, 03:13 PM
BHPH Report Staff
Optimism among small business owners — which certainly can include independent and buy-here, pay-here dealerships — is strong, according to the latest quarterly Wells Fargo/Gallup Small Business Index based on a survey conducted during the first five days of April. ... [Read More]

Q2 opens with bankruptcy uptick

bankruptcy 2
Tuesday, May. 7, 2019, 02:14 PM
BHPH Report Staff
The second quarter began with a rise in bankruptcy filings. According to data provided by Epiq Systems, the American Bankruptcy Institute (ABI) reported on Monday that total U.S. bankruptcy filings increased in April by 2% year-over-year. Officials tabulated that bankruptcy ... [Read More]

How ride-sharing programs can make dealers ‘look like heroes’

uber and lyft for web_1
Thursday, May. 2, 2019, 02:20 PM
Nick Zulovich, Senior Editor
For years, independent and buy-here, pay-here dealerships did business with customers who might work multiple jobs or use their income tax return as funds to put toward a down payment. New ways are arriving for those operators to still do ... [Read More]

Tricolor adds veteran Equifax executive to board of directors

executive boardroom
Tuesday, Apr. 30, 2019, 02:59 PM
BHPH Report Staff
Tricolor is looking to a high-level Equifax executive to provide guidance and leadership. The used-vehicle retailer focusing on the integrated sale and financing of vehicles to Hispanic consumers on Tuesday announced the addition of veteran Equifax and financial services executive ... [Read More]

AGORA adds 2 seasoned executives to management team

new hire 2
Wednesday, Apr. 24, 2019, 03:26 PM
BHPH Report Staff
AGORA bolstered its executive team this week with a pair of new additions. The Texas-based provider of technology solutions for the financial services industry announced Jim Bass has joined the management team as the senior vice president of finance and Zach ... [Read More]

Textmaxx Pro wins tech competition at Digital Dealer 26

Leedom award for web
Tuesday, Apr. 23, 2019, 02:32 PM
BHPH Report Staff
Textmaxx Pro chief executive officer Chris Leedom told Tech Tank competition audience members during the 2019 Digital Dealer 26 Conference and Expo that 88 percent of all business calls go unanswered on the first try. Evidently that circumstance was well ... [Read More]

Frazer and SpinCar partner to enhance vehicle advertising

price-tag-3
Tuesday, Apr. 23, 2019, 02:30 PM
BHPH Report Staff
Partnerships continued to develop in the buy-here, pay-here dealership space on Tuesday; this time involving Frazer Computing and SpinCar. The providers of dealer management software (DMS) for independent stores and digital automotive merchandising software announced a partnership that brings the ... [Read More]

PassTime finalizes 3rd integration in 2 months

partnership picture
Thursday, Apr. 18, 2019, 02:40 PM
BHPH Report Staff
For the third time already this year, PassTime is integrating with another technology provider to help buy-here, pay-here dealerships and subprime auto finance companies. This week, PassTime and BlytzPay announced an integration partnership. PassTime — a solutions company that provides ... [Read More]

ANALYSIS: Worried about your exposure due to extending credit in subprime?

strategy picture
Tuesday, Apr. 16, 2019, 04:26 PM
Jim Bass, Center Street Finance
A large percentage of independent buy-here, pay-here dealerships are primarily funded by a line of credit from a bank. For the most part, these arrangements have worked out well for both parties, but there appears to be a growing problem ... [Read More]

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