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Lenders, forwarders & agents discuss repo bottlenecks
Wednesday, Jan. 28, 2026, 07:16 PM
In another of the Used Car Week 2025 panel discussions focused on repossessions and recoveries, AutoSquared.ai co-founder Bahador Rahimi led a conversation that included lenders, forwarders and agents. The group exchanged ideas about how industry firms can smooth the bottlenecks ... Listen Here
Napleton’s customer experience success story
Monday, Jan. 26, 2026, 09:20 PM
In 2023, Ed Napleton Automotive Group’s national CX director Eduardo Rodriguez launched a new customer experience program based around tools and technology from Reputation that quickly produced eye-opening results, a success story that can be found in the January issue ... Listen Here
Fact or fiction — The truth behind EVs
Monday, Jan. 26, 2026, 07:58 PM
Auto Hauler Exchange chief operating officer Dana Randazzo spent part of Used Car Week 2025 on the Live Stage presented by SYCN Auto Logistics. Randazzo and Cherokee Media Group’s Joe Overby shared a conversation titled, “Fact or fiction — The ... Listen Here

Ituran USA and Auto Master integrate software to streamline collections and more

partnership
Tuesday, Nov. 28, 2017, 04:12 PM
BHPH Report Staff
Buy-here, pay-here operators who use products from Ituran USA and Auto Master Systems now can benefit from these two systems working together. The GPS solution provider and dealership management system (DMS) recently finalized integration. The companies highlighted that all Auto ... [Read More]

Will cash method soon be a choice for BHPH dealerships?

Federal reserve
Tuesday, Nov. 21, 2017, 04:28 PM
John Donaldson and Ken Shilson
So you have heard over the years that independent dealers cannot use the cash method of accounting and must use the accrual method, which is correct. You have been told about the benefits of a related finance company and how ... [Read More]

October bankruptcy filings move higher

bankruptcy 1
Tuesday, Nov. 7, 2017, 03:42 PM
BHPH Report Staff
Despite what experts see as an obstacle to filing, the American Bankruptcy Institute (ABI) noticed that the total amount of consumers and businesses seeking this legal financial shelter rose in October both sequentially and year-over-year. According to data provided by ... [Read More]

First-time attendees rave about NABD’s fall event

business excellence
Thursday, Nov. 2, 2017, 02:18 PM
BHPH Report Staff
Ken Shilson, president of the National Alliance of Buy-Here, Pay-Here Dealers, reported that more than 50 percent of the surveyed attendees who came to the recent Fall BHPH Conference had never been to an NABD event previously. Evidently, those operators ... [Read More]

Cordray makes final plea to Trump about arbitration rule

Richard Cordray for SPN
Tuesday, Oct. 31, 2017, 03:21 PM
Nick Zulovich, Senior Editor
To use sports analogies, the letter might be a Hail Mary on the last play of a football game or swinging for the fences with two outs in the bottom of the ninth inning of a baseball game. On Monday, ... [Read More]

From the editor: More CFPB noise and dealer victories

board-room
Thursday, Oct. 26, 2017, 04:45 PM
Nick Zulovich, Senior Editor
Twice now in roughly the past month, the Consumer Financial Protection Bureau largely became the conversation topic when a collection of dealers gathered, and raucous sounds filled a hotel venue. In September, a fire alarm triggered a brief evacuation as ... [Read More]

9 benefits of PaymentVision integration with QuotePro Kiosk

money-stack
Tuesday, Oct. 17, 2017, 02:23 PM
BHPH Report Staff
PaymentVision and QuotePro Kiosk recently finalized a partnership and planned integration that will expand payment processing options for QuotePro Kiosk’s buy-here, pay-here dealership clients and provide kiosk services to PaymentVision clients. The companies indicated the integration should be completed later ... [Read More]

Bankruptcy filings trend lower through three quarters of 2017

bankruptcy 2
Thursday, Oct. 5, 2017, 01:39 PM
BHPH Report Staff
Through the first three quarters of 2017, total bankruptcy filings have dipped a bit year-over-year. The American Bankruptcy Institute reported this week that total U.S. bankruptcy filings fell one percent during the nine-month span that concluded on Sept. 30. According to ... [Read More]

NIADA celebrates accomplishments during Capitol Hill visit

richard shelby for BHPH
Wednesday, Oct. 4, 2017, 04:18 PM
BHPH Report Staff
NIADA members left an opportunity to meet with a variety of federal lawmakers and their staffs with a sense of accomplishment in relaying what it’s like to be an independent dealerships nowadays. The National Independent Automobile Dealers Association's National Policy ... [Read More]

J.D. Byrider hit with lawsuit from Massachusetts attorney general

auto-auction
Tuesday, Oct. 3, 2017, 04:34 PM
BHPH Report Staff
J.D. Byrider is facing a lawsuit from the Massachusetts attorney general filled with allegations about its business practices and the quality of its vehicles. Attorney General Maura Healey has sued J.D. Byrider, which has four buy-here, pay-here franchises in Massachusetts, for ... [Read More]

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