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This Month's Focus

Artificial Intelligence
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Alfa Recon leverages AI to strengthen data migration
Monday, May. 18, 2026, 11:11 AM
Alfa, provider of Alfa Systems, strengthened its data migration toolbox last week with the launch of Alfa Recon, a new artificial intelligence-enabled reconciliation module. Designed to help customers migrate legacy data and acquired portfolios to Alfa Systems more quickly, more ... Read More
Dealer group C-suite executives examine role of AI at auto retailers
Monday, May. 18, 2026, 10:23 AM
Artificial intelligence in auto retail, says Zeigler Auto Group chief operating officer Sam D’Arc, is in a similar place as digital retail was 4-5 years ago. There’s a lot of excitement, but perhaps not a complete understanding of how AI ... Read More
Dealers look to AI for customer experience boost
Monday, May. 18, 2026, 10:10 AM
Sam D’Arc doesn’t remember what his query was when he first used ChatGPT, but the response was fast and accurate. “It caused a little bit of awe and surprise in how well it extracted information into the answer to the ... Read More
Explaining lead deterioration & performance-based marketing for dealerships
Tuesday, May. 19, 2026, 02:02 PM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. AutoWeb / UsedCars.com president and COO Dan Ingle tackled ... Listen Here
Navigating used-car inventory management with John Ellis of Agile Auto
Tuesday, May. 19, 2026, 01:58 PM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. Agile Auto founder and CEO John Ellis acknowledged inventory ... Listen Here
Flipping EV battery risk into faster sales
Monday, May. 18, 2026, 07:49 PM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. AVILOO chief executive officer Brett Lippel focused on what ... Listen Here

Actions to define the right risks and rewards

bar-chart
Thursday, Aug. 31, 2017, 07:44 PM
Greg Shelton and Maria Singson, Contributors
Our series continues now that we’ve identified “eight risk questions that might keep you up at night,” as well as how can we better identify risk as a buy-here, pay-here dealership. An important aspect of lending is not only which ... [Read More]

3 tips for credit reporting during natural disasters

hurricane stock pic
Tuesday, Aug. 29, 2017, 02:42 PM
BHPH Report Staff
As reports continue to arrive stemming from the damage caused by Hurricane Harvey in Texas and elsewhere along the Gulf Coast, Ignite Consulting Partners gave buy-here, pay-here dealers and other auto finance providers three reminders associated with credit reporting for ... [Read More]

2 ways tighter credit helped Car-Mart

trade-in dollars on car
Thursday, Aug. 24, 2017, 02:33 PM
Nick Zulovich, Senior Editor
Along with elaborating a bit about his upcoming retirement, America’s Car-Mart chief executive officer William “Hank” Henderson described how underwriting tightening in other areas of the auto-finance market is benefitting the chain of buy-here, pay-here dealerships. The market change is ... [Read More]

Henderson stepping away as Car-Mart’s CEO at year’s end

news
Friday, Aug. 18, 2017, 03:47 PM
BHPH Report Staff
While sharing results from the first quarter of its 2018 fiscal year, America’s Car-Mart announced a major change in leadership will be coming at the end of the calendar year. Car-Mart said in a news release posted late on Thursday ... [Read More]

Advice for identifying risk as you build your portfolio

line graph
Tuesday, Aug. 15, 2017, 06:45 PM
Greg Shelton and Maria Singson, Contributors
In the current issue of BHPH Report, we discussed what we classified as the “eight risk questions that might keep you up at night.” We spelled out each of those questions here. Well, now let’s try to provide you some ... [Read More]

Costs trigger 8% drop in July bankruptcy filings

bankrupt
Thursday, Aug. 10, 2017, 02:04 PM
BHPH Report Staff
It appears some consumers not only are struggling to maintain monthly payments, but they are also lacking the resources to file for bankruptcy. The American Bankruptcy Institute indicated total U.S. bankruptcy filings decreased 8 percent in July as compared to ... [Read More]

Kentucky AG outlines $1.1M dealer lawsuit

gavel 2
Thursday, Aug. 3, 2017, 02:15 PM
BHPH Report Staff
Potential problems with vehicle documentation and state tax collection could cost a Kentucky dealership more than $1.1 million in restitution. Kentucky attorney general Andy Beshear filed a lawsuit on Wednesday in Fayette Circuit Court against The United Group, which operates ... [Read More]

5 findings from FactorTrust’s latest auto index

analysis pic
Tuesday, Aug. 1, 2017, 03:11 PM
BHPH Report Staff
On Tuesday, FactorTrust released the most recent research findings in its series of underbanked indices, the Underbanked Index – Auto, which is designed to provide insights into the earning and living trends of credit-challenged consumers seeking a vehicle. Such insights ... [Read More]

Levine: What’s all this fuss about arbitration?

arbitration 2
Thursday, Jul. 27, 2017, 05:59 PM
Steve Levine, Ignite Consulting Partners
The Consumer Financial Protection Bureau’s new arbitration rule has gotten a lot of coverage lately and deservedly so.  If and when it goes into effect, it will ban class action waivers and bring about some other notable changes. The big ... [Read More]

AGORA’s mission to revolutionize bulk purchasing

money 3
Monday, Jul. 24, 2017, 06:36 PM
Nick Zulovich, Senior Editor
Steve Burke spent more than three decades making bulk portfolio purchases during his career that includes leadership positions with Center Street Finance, SFG Finance, Regional Acceptance and FSB Financial. Burke highlighted how technology changed the auto finance business with solutions ... [Read More]

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