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This Month's Focus

Artificial Intelligence
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CARS Protection Plus taps Circuitry.ai Warranty Decision Intelligence to help adjusters resolve claims faster
Wednesday, May. 6, 2026, 10:38 AM
Here’s an example from the car-warranty industry where companies are leveraging artificial intelligence to help people, not replace them. On Tuesday, CARS Protection Plus, a provider of vehicle service contracts, announced it has gone live with Circuitry.ai’s Warranty Decision Intelligence ... Read More
DealerOn’s dual launch includes AI search visibility platform, ‘intelligent layer’ touching full dealership
Tuesday, May. 5, 2026, 03:28 PM
DealerOn has done NASA one better. While the space agency recently launched the first astronauts to visit the moon in more than 50 years, the provider of auto dealership websites and digital sales and marketing technology boasted two launches on ... Read More
Newest Experian tool designed to reduce risk within AI-driven commerce
Monday, May. 4, 2026, 11:19 AM
Experian found another way to connect people and technology. And the newest tool emphasizes the component of a transaction including a real person. Last week, the company launched Experian Agent Trust, a framework that designed to establish a secure, verifiable ... Read More
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here
Byron Oldham of Honest Autos & FIADA
Monday, Apr. 27, 2026, 07:47 PM
Byron Oldham is president of the family-owned Honest Autos dealership and is president of the board at the Florida Independent Automobile Dealers Association. In this episode, Oldham talks with Cherokee Media Group senior editor Joe Overby about the upcoming Southeast ... Listen Here
Automotive CFO-To-Go Kathi Kruse talks dealership finance, accounting in ‘lightning round’
Sunday, Apr. 19, 2026, 04:27 AM
Kathi Kruse, the Automotive CFO-To-Go who brings her financial expertise — born through years of experience as a dealership chief financial officer — to dealers needing help in that area, is back on the Auto Remarketing Podcast. In this episode, ... Listen Here

Henderson stepping away as Car-Mart’s CEO at year’s end

news
Friday, Aug. 18, 2017, 03:47 PM
BHPH Report Staff
While sharing results from the first quarter of its 2018 fiscal year, America’s Car-Mart announced a major change in leadership will be coming at the end of the calendar year. Car-Mart said in a news release posted late on Thursday ... [Read More]

Advice for identifying risk as you build your portfolio

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Tuesday, Aug. 15, 2017, 06:45 PM
Greg Shelton and Maria Singson, Contributors
In the current issue of BHPH Report, we discussed what we classified as the “eight risk questions that might keep you up at night.” We spelled out each of those questions here. Well, now let’s try to provide you some ... [Read More]

Costs trigger 8% drop in July bankruptcy filings

bankrupt
Thursday, Aug. 10, 2017, 02:04 PM
BHPH Report Staff
It appears some consumers not only are struggling to maintain monthly payments, but they are also lacking the resources to file for bankruptcy. The American Bankruptcy Institute indicated total U.S. bankruptcy filings decreased 8 percent in July as compared to ... [Read More]

Kentucky AG outlines $1.1M dealer lawsuit

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Thursday, Aug. 3, 2017, 02:15 PM
BHPH Report Staff
Potential problems with vehicle documentation and state tax collection could cost a Kentucky dealership more than $1.1 million in restitution. Kentucky attorney general Andy Beshear filed a lawsuit on Wednesday in Fayette Circuit Court against The United Group, which operates ... [Read More]

5 findings from FactorTrust’s latest auto index

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Tuesday, Aug. 1, 2017, 03:11 PM
BHPH Report Staff
On Tuesday, FactorTrust released the most recent research findings in its series of underbanked indices, the Underbanked Index – Auto, which is designed to provide insights into the earning and living trends of credit-challenged consumers seeking a vehicle. Such insights ... [Read More]

Levine: What’s all this fuss about arbitration?

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Thursday, Jul. 27, 2017, 05:59 PM
Steve Levine, Ignite Consulting Partners
The Consumer Financial Protection Bureau’s new arbitration rule has gotten a lot of coverage lately and deservedly so.  If and when it goes into effect, it will ban class action waivers and bring about some other notable changes. The big ... [Read More]

AGORA’s mission to revolutionize bulk purchasing

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Monday, Jul. 24, 2017, 06:36 PM
Nick Zulovich, Senior Editor
Steve Burke spent more than three decades making bulk portfolio purchases during his career that includes leadership positions with Center Street Finance, SFG Finance, Regional Acceptance and FSB Financial. Burke highlighted how technology changed the auto finance business with solutions ... [Read More]

First Choice Car Care rolls out high-mileage VSC program

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Thursday, Jul. 20, 2017, 07:22 PM
BHPH Report Staff
Here’s another way to generate revenue at your buy-here, pay-here operation with the units that might have some of the highest odometer readings in your inventory. First Choice Car Care recently announced its five-year, 100,000-mile vehicle service contract (VSC) plans ... [Read More]

Annual bankruptcy filing total could approach 800K

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Tuesday, Jul. 18, 2017, 03:27 PM
BHPH Report Staff
The American Bankruptcy Institute projected how many filings there could be this year after learning the amount of cases reported through the first six months of 2017. According to data provided by Epiq Systems, ABI reported that total bankruptcy filings ... [Read More]

NABD’s plans are well in motion for fall conference

training
Tuesday, Jul. 11, 2017, 03:09 PM
BHPH Report Staff
The industry just moved past Fourth of July, but the National Alliance of Buy-Here, Pay-Here Dealers (NABD) is already looking toward late October when the organization hosts its next BHPH Conference. The 14th annual conference — which has the theme ... [Read More]

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