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This Month's Focus

Artificial Intelligence
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Alfa Recon leverages AI to strengthen data migration
Monday, May. 18, 2026, 11:11 AM
Alfa, provider of Alfa Systems, strengthened its data migration toolbox last week with the launch of Alfa Recon, a new artificial intelligence-enabled reconciliation module. Designed to help customers migrate legacy data and acquired portfolios to Alfa Systems more quickly, more ... Read More
Dealer group C-suite executives examine role of AI at auto retailers
Monday, May. 18, 2026, 10:23 AM
Artificial intelligence in auto retail, says Zeigler Auto Group chief operating officer Sam D’Arc, is in a similar place as digital retail was 4-5 years ago. There’s a lot of excitement, but perhaps not a complete understanding of how AI ... Read More
Dealers look to AI for customer experience boost
Monday, May. 18, 2026, 10:10 AM
Sam D’Arc doesn’t remember what his query was when he first used ChatGPT, but the response was fast and accurate. “It caused a little bit of awe and surprise in how well it extracted information into the answer to the ... Read More
Explaining lead deterioration & performance-based marketing for dealerships
Tuesday, May. 19, 2026, 02:02 PM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. AutoWeb / UsedCars.com president and COO Dan Ingle tackled ... Listen Here
Navigating used-car inventory management with John Ellis of Agile Auto
Tuesday, May. 19, 2026, 01:58 PM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. Agile Auto founder and CEO John Ellis acknowledged inventory ... Listen Here
Flipping EV battery risk into faster sales
Monday, May. 18, 2026, 07:49 PM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. AVILOO chief executive officer Brett Lippel focused on what ... Listen Here

More than 12 tech launches expected for NABD 2017

binary & electricity
Tuesday, May. 9, 2017, 03:26 PM
Nick Zulovich, Senior Editor
Service and technology providers are coming to this year’s annual gathering hosted by the National Alliance of Buy-Here, Pay-Here Dealers armed with products that Ken Shilson insisted are brand new and can help operators of all sizes immediately. Shilson highlighted more ... [Read More]

NABD’s Shilson discusses succession plan

ken shilson
Monday, May. 1, 2017, 04:09 PM
BHPH Report Staff
Ken Shilson and the National Alliance of Buy-Here, Pay-Here Dealers have been included in the same breath for decades. In a letter to NABD members obtained by BHPH Report on Monday, Shilson acknowledged that change is coming. Ahead of NABD’s ... [Read More]

BHPH benchmark sneak peek: the rise & appeal of leasing

leasing car pic
Tuesday, Apr. 18, 2017, 02:09 PM
Nick Zulovich, Senior Editor
Thanks to more data and information from NCM Associates, the National Independent Automobile Dealers Association and Subprime Analytics, Ken Shilson has more evidence showing the performance of the lease-here, pay-here model that more operators are leveraging as a way to ... [Read More]

FactorTrust tool offers real-time reporting on underbanked consumers

money 2
Tuesday, Apr. 18, 2017, 02:04 PM
BHPH Report Staff
As part of its continued commitment to the needs of buy-here, pay-here dealers, short-term lenders and the alternative financial services industry, FactorTrust recently announced a tool called FlexFormat; what the company contends is the first industry standard in reporting short-term ... [Read More]

Reviewing 2017 tax season

Tax refund stock image
Thursday, Apr. 13, 2017, 02:28 PM
Nick Zulovich, Senior Editor
With the deadline to file federal income tax forms passing on April 18, Cox Automotive chief economist Tom Webb reflected back on what’s known as tax season but likely isn’t the resounding retail period for buy-here, pay-here dealers it once ... [Read More]

Top 3 bankruptcy trends from past 2 quarters

bankruptcy pic 3
Thursday, Apr. 13, 2017, 02:06 PM
BHPH Report Staff
Three noteworthy trends associated with bankruptcies surfaced during the past two quarters. The American Bankruptcy Institute (ABI) reported that total U.S. filings fell slightly during the first quarter but ticked higher in March compared to the same month a year ... [Read More]

BHPH benchmark sneak peek: income insights

money 4
Tuesday, Apr. 11, 2017, 03:11 PM
BHPH Report Staff
In another preview of the annual industry benchmarks compiled by the National Alliance of Buy-Here, Pay-Here Dealers, Ken Shilson touched on three more highlights from the “most comprehensive report we have ever published on subprime auto finance,” covering activity through ... [Read More]

NADA Values now integrated into Wayne Reaves DMS

news update 1
Tuesday, Apr. 11, 2017, 03:07 PM
BHPH Report Staff
Wayne Reaves, one of the leading providers of dealer management software to independent dealers since 1987, will soon enhance its flagship product with NADA Values from J.D. Power Valuation Services. According to Jason Reaves, president of Wayne Reaves, “Our integration ... [Read More]

BHPH benchmark sneak peek: allowance for bad debts

graph concept 3
Tuesday, Apr. 4, 2017, 06:27 PM
Nick Zulovich, Senior Editor
When compiling the 19th version of the buy-here, pay-here industry benchmarks, Ken Shilson noticed a metric climb to a level never seen previously — the allowance for bad debts. On one hand, the president of Subprime Analytics and the National ... [Read More]

Westlake ALPS swiftly moves to acquire $14.7M bulk portfolio

money 1
Thursday, Mar. 30, 2017, 04:27 PM
BHPH Report Staff
Advanced Lending & Portfolio Services (ALPS), a division of Westlake Financial Services, tried to make it a simple process for a buy-here, pay-here operator to cash in on his way to departing the space. Earlier this week, Westlake ALPS announced the ... [Read More]

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