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Lenders, forwarders & agents discuss repo bottlenecks
Wednesday, Jan. 28, 2026, 07:16 PM
In another of the Used Car Week 2025 panel discussions focused on repossessions and recoveries, AutoSquared.ai co-founder Bahador Rahimi led a conversation that included lenders, forwarders and agents. The group exchanged ideas about how industry firms can smooth the bottlenecks ... Listen Here
Napleton’s customer experience success story
Monday, Jan. 26, 2026, 09:20 PM
In 2023, Ed Napleton Automotive Group’s national CX director Eduardo Rodriguez launched a new customer experience program based around tools and technology from Reputation that quickly produced eye-opening results, a success story that can be found in the January issue ... Listen Here
Fact or fiction — The truth behind EVs
Monday, Jan. 26, 2026, 07:58 PM
Auto Hauler Exchange chief operating officer Dana Randazzo spent part of Used Car Week 2025 on the Live Stage presented by SYCN Auto Logistics. Randazzo and Cherokee Media Group’s Joe Overby shared a conversation titled, “Fact or fiction — The ... Listen Here

4 ways to navigate tough road to BHPH success

Iowa highway
Wednesday, Feb. 24, 2016, 07:05 PM
Ken Shilson, NABD
Operating successfully in the buy-here, pay-here industry has become more challenging due to increased regulatory pressures and competition. Independent BHPH dealers have lost approximately 33 percent of their market share during the last 24 months, and best operating practices are ... [Read More]

PassTime unveils new brand logo and website

new passtime for BHPH
Wednesday, Feb. 17, 2016, 08:28 PM
BHPH Report Staff
On Wednesday, PassTime introduced the company’s new corporate brand, logo and redesigned website. The GPS tracking solutions provider explained the rebranding effort is designed to reflect the evolution of the company as well as its direction for the future.  The ... [Read More]

Skypatrol launches mobile payment capabilities

evaluating car with cell phone
Wednesday, Feb. 17, 2016, 08:04 PM
BHPH Report Staff
GPS tracking solutions provider Skypatrol rolled out what it dubbed Remote Auto Payment for vehicle finance companies and buy-here, pay-here dealers through the Skypatrol mobile app. The company highlighted borrowers will now be able to pay on their vehicle installment ... [Read More]

5 data-driven strategies to acquire more customers

buying car 8
Tuesday, Feb. 16, 2016, 02:48 PM
BHPH Report Staff
With more tax refund money coming into potential buyers hands, DealerSocket unveiled a five-step customer acquisition plan for independent and buy-here, pay-here dealers on Tuesday. Backed by the company’s most recent internal data and a survey of dealerships nationwide, DealerSocket ... [Read More]

January bankruptcy filings drop 11 percent

bankruptcy 2
Monday, Feb. 8, 2016, 08:27 PM
BHPH Report Staff
Bankruptcy filing trends to begin 2016 mimicked the ones observers noticed as last year concluded. The American Bankruptcy Institute reported that total U.S. filings decreased 11 percent year-over-year in January. According to data provided by Epiq Systems, bankruptcy filings totaled ... [Read More]

IRS says return system back up & running

Tax refund stock image
Friday, Feb. 5, 2016, 07:34 PM
BHPH Report Staff
The latest update from the Internal Revenue Service should calm concerns from buy-here, pay-here dealers looking for potential buyers to have income tax refund monies available for possible down payments or for current customers to get their contract out of the ... [Read More]

Wisconsin clarifies policy on GPS & payment assurance technology

row of cars 2
Thursday, Feb. 4, 2016, 02:38 PM
BHPH Report Staff
Here’s some good news for buy-here, pay-here operators who have interests in Wisconsin. PassTime, Hudson Cook and Minneapolis-based law firm Reinhart Boerner Van Deuren recently met with the Wisconsin Department of Financial Institutions (DFI) to discuss how GPS and payment ... [Read More]

CFPB takes aim at BHPH, misses mark on providing clear guidance

gavel and documents
Monday, Feb. 1, 2016, 08:08 PM
Allen Denson and Joel Winston, Hudson Cook
On Jan. 21, the Consumer Financial Protection Bureau released a law enforcement settlement that should cause dealers to take notice. The settlement, involving Herbies Auto Sales, a single-lot BHPH dealership in Colorado, is noteworthy for its attack on pricing and ... [Read More]

New kiosk technology out to eliminate cash management pain

kiosk for BHPH
Tuesday, Jan. 26, 2016, 09:49 PM
BHPH Report Staff
Quotepro, a provider of sales and payment technology for buy-here, pay-here dealers across the country, unveiled a payment kiosk that can accept cash, check, money order, debit card and credit card transactions. The company highlighted the kiosk can be used ... [Read More]

CFPB orders Colo. dealer to pay $700K in restitution

gavel and money
Thursday, Jan. 21, 2016, 07:20 PM
BHPH Report Staff
For the second time in two months, the Consumer Financial Protection Bureau took out an enforcement action in the buy-here, pay-here industry. On Thursday, the enforcement came against Herbies Auto Sales, an operator in Greeley, Colo., for what the bureau ... [Read More]

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