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This Month's Focus

Artificial Intelligence
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CARS Protection Plus taps Circuitry.ai Warranty Decision Intelligence to help adjusters resolve claims faster
Wednesday, May. 6, 2026, 10:38 AM
Here’s an example from the car-warranty industry where companies are leveraging artificial intelligence to help people, not replace them. On Tuesday, CARS Protection Plus, a provider of vehicle service contracts, announced it has gone live with Circuitry.ai’s Warranty Decision Intelligence ... Read More
DealerOn’s dual launch includes AI search visibility platform, ‘intelligent layer’ touching full dealership
Tuesday, May. 5, 2026, 03:28 PM
DealerOn has done NASA one better. While the space agency recently launched the first astronauts to visit the moon in more than 50 years, the provider of auto dealership websites and digital sales and marketing technology boasted two launches on ... Read More
Newest Experian tool designed to reduce risk within AI-driven commerce
Monday, May. 4, 2026, 11:19 AM
Experian found another way to connect people and technology. And the newest tool emphasizes the component of a transaction including a real person. Last week, the company launched Experian Agent Trust, a framework that designed to establish a secure, verifiable ... Read More
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here
Byron Oldham of Honest Autos & FIADA
Monday, Apr. 27, 2026, 07:47 PM
Byron Oldham is president of the family-owned Honest Autos dealership and is president of the board at the Florida Independent Automobile Dealers Association. In this episode, Oldham talks with Cherokee Media Group senior editor Joe Overby about the upcoming Southeast ... Listen Here
Automotive CFO-To-Go Kathi Kruse talks dealership finance, accounting in ‘lightning round’
Sunday, Apr. 19, 2026, 04:27 AM
Kathi Kruse, the Automotive CFO-To-Go who brings her financial expertise — born through years of experience as a dealership chief financial officer — to dealers needing help in that area, is back on the Auto Remarketing Podcast. In this episode, ... Listen Here

Newest dealers now using TurboPass include BHPH group from SC

turbopass report for web
Thursday, May. 22, 2025, 02:15 PM
BHPH Report Staff
TurboPass Corp. announced on Thursday that two major dealership groups now are clients using its verification technology, including a prominent one in the buy-here, pay-here space. TurboPass now is working with Family Auto, a BHPH dealership group with eight locations ... [Read More]

PODCAST: What 2025 has been like so far for independent dealers

Tuesday, May. 20, 2025, 10:11 AM
BHPH Report Staff
Cherokee Media Group’s Nick Zulovich asked Brent Carmichael about what 2025 has been like so far for independent dealers. The director of education for the National Independent Automobile Dealers Association smiled and chuckled for a moment. Carmichael’s response and his ... [Read More]

‘Mounting financial strain’ pushes individual bankruptcy filings higher in April

bankruptcy
Thursday, May. 15, 2025, 10:52 AM
BHPH Report Staff
The potential pool of customers who recently filed for bankruptcy and likely can’t get auto financing elsewhere continues to grow for buy-here, pay-here dealers. According to data provided by Epiq AACER, total individual bankruptcy filings increased 10% in April to ... [Read More]

Car-Mart taps new CFO, transitioning Judy into a new position

Tuesday, May. 13, 2025, 10:38 AM
BHPH Report Staff
A new chief financial officer took over at America’s Car-Mart on Monday. The company announced last week that Jonathan Collins would assume the role of CFO, succeeding Vickie Judy, who has transitioned to chief accounting officer (CAO). Car-Mart said this ... [Read More]

Merged BHPH conference draws record dealer attendance

Thursday, May. 8, 2025, 02:56 PM
BHPH Report Staff
Merging Compliance Unleashed and BHPH United together paid off for organizers and to the benefit of what they said was record-setting attendance of dealerships and other industry professionals. Nearly 500 attendees gathered at Caesars Palace in Las Vegas last month ... [Read More]

GoDaddy small businesses survey: 66% have positive revenue expectations despite weakening economy

Tuesday, May. 6, 2025, 01:09 PM
BHPH Report Staff
Nearly half of U.S. small and microbusiness owners — which can include independent and buy-here, pay-here dealerships — expect the national economy to weaken in the coming months. Despite the outlook, most still believe their own businesses will grow, according ... [Read More]

NIADA to host Theismann at this year’s convention

Thursday, May. 1, 2025, 11:37 AM
BHPH Report Staff
Especially for independent dealers who watched professional football on television during the 1980s and 1990s, it’s highly likely that Joe Theismann appeared on their screens either as a player or broadcaster. Operators now have the chance to see Theismann in ... [Read More]

How award-winning Car-Mart GM defines & executes mentorship

Tuesday, Apr. 29, 2025, 02:07 PM
BHPH Report Staff
Jesse Robb began to work with America’s Car-Mart at 21 and soon sought a mentor to cultivate his potential path with the buy-here, pay-here dealership chain. Now, Robb is the general manager of Car-Mart’s dealership in Bowling Green, Ky. Robb ... [Read More]

7 suggestions for dealers to avoid leads from going cold

700Credit rolls out driver’s license authentication integration with iTapMenu
Tuesday, Apr. 22, 2025, 01:16 PM
BHPH Report Staff
How much of the conversation inside your dealership includes a question along the lines of, “Why don’t we have good leads anymore?” Big Time Advertising founder and CEO Terry MacCauley pointed out that sales teams often chalk up poor performance ... [Read More]

Updated IRS data on 2025 tax filing season

Thursday, Apr. 17, 2025, 11:18 AM
BHPH Report Staff
April 15 was Tuesday. As buy-here, pay-here dealerships know, that was the deadline for individuals to file their federal and state tax returns. While the database hosted by the Internal Revenue Service has a bit of a reporting lag, the ... [Read More]

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