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Smoothing dealer path to buying cars from consumers with Anthony Monteiro of AutoAcquire AI
Monday, Jan. 19, 2026, 05:57 PM
More dealers are seeking inventory by buying directly from consumers. But some managers are still struggling with how to best execute a plan. To help dealers of all sizes in various markets, AutoAcquire AI CEO Anthony Monteiro appeared on the ... Listen Here
Appetite for used commercial vehicles with Kathryn Schifferle of Work Truck Solutions
Friday, Jan. 16, 2026, 05:37 PM
Work Truck Solutions founder Kathryn Schifferle appeared on the Live Stage presented by SYCN Auto Logistics during Used Car Week 2025. Schifferle discussed key trends driving demand for used work trucks and vans with Cherokee Media Group’s Joe Overby. The ... Listen Here
What might be next for Amazon Autos
Thursday, Jan. 15, 2026, 03:52 PM
Cherokee Media Group’s Bill Zadeits hosted a fireside chat with Fan Jin, global leader of Amazon Autos, during Used Car Week 2025. Their wide-ranging conversation about the past, present and future of the online platform and its involvement with automakers ... Listen Here

3 steps to solidify customer complaint response strategy

complaint department
Thursday, Jul. 23, 2015, 03:51 PM
BHPH Report Staff
Especially in these times of intensive regulator oversite, Automotive Compliance Consultants president Terry Dortch insisted that how your buy-here, pay-here dealership responds to customer complaints often determines whether the store’s good name gets blemished or a lawsuit results. Viewed proactively, ... [Read More]

DealerSocket sets time to unveil merged DMS solution

car lot 4
Friday, Jul. 17, 2015, 02:45 PM
Nick Zulovich, Editor
Buy-here, pay-here dealers who use FEX DMS or AutoStar Solutions and have questions about their store software platforms now that they're both owned by DealerSocket have the opportunity to see how the company’s future single dealer management system is going ... [Read More]

Skypatrol enhances DMS integration to automate messages to defaulted contract holders

Person with iPhone
Monday, Jul. 13, 2015, 06:08 PM
BHPH Report Staff
GPS tracking solutions provider Skypatrol released what it’s calling a time-saving solution for batch communications to customers in your related finance company portfolio who are behind on making their installment payments. Skypatrol highlighted its AutoBatch for DMS can give buy-here, ... [Read More]

Yearly bankruptcy total still on track to hit 800K

gavel and money
Thursday, Jul. 9, 2015, 01:52 PM
BHPH Report Staff
There might be less potential buyers coming to your buy-here, pay-here dealership — or current customers in your related finance company’s portfolio — who filed bankruptcy at some point since January. The American Bankruptcy Institute said that total bankruptcy filings ... [Read More]

10 questions BHPH dealers should ask in light of CFPB’s latest rule

regulation and compliance puzzle
Wednesday, Jul. 8, 2015, 07:35 PM
BHPH Report Staff
The Consumer Financial Protection Bureau issuance of the larger participant rule last month came as little surprise to much of the industry. But SecureClose chief legal officer Steve Levine said many buy-here, pay-here dealers and other finance companies may not ... [Read More]

3 questions to ask when assessing first half of 2015 in BHPH

graph concept 1
Wednesday, Jul. 1, 2015, 08:21 PM
Ken Shilson, NABD & Subprime Analytics
The first half of 2015 is now complete, and for most buy-here, pay-here dealers it has been extremely challenging. Competition from credit unions and franchised dealers, together with large subprime asset-backed auto finance securitizations, have reduced the market share of ... [Read More]

Roundup: Car-Mart exec extensions & J.D. Byrider expansion

news report stock photo
Tuesday, Jun. 23, 2015, 05:58 PM
BHPH Report Staff
Two of the buy-here, pay-here industry’s largest dealership chains — America’s Car-Mart and J.D. Byrider — each released company updates on Tuesday as one extended the contracts of two top executives while the other expanded its footprint into a new ... [Read More]

Equifax removes reporting minimums for NIADA & NABD members

credit report
Monday, Jun. 22, 2015, 02:11 PM
Nick Zulovich, Editor
With new survey reports showing independent dealers are fearing a significant decline in customer traffic, Equifax is offering new tools for members of the National Independent Automotive Dealership Association and National Alliance of Buy-Here, Pay-Here Dealers to create what company ... [Read More]

PassTime Raises More Than $10K to Help Employee’s Care

PassTime picture for bhph
Thursday, Jun. 11, 2015, 05:32 PM
BHPH Report Staff
PassTime, a provider of GPS and payment assurance technology solutions, announced the company raised more than $10,000 during this year’s National Alliance of Buy-Here-Pay-Here Dealers Conference in Las Vegas. Through its “mustache campaign,” PassTime – a key sponsor and exhibitor ... [Read More]

Total Bankruptcy Filings Drop Again Despite Commercial Uptick

bankruptcy
Thursday, Jun. 11, 2015, 02:30 PM
BHPH Report Staff
While a portion of the commercial segment made a jump, the American Bankruptcy Institute reported total filings in the United States decreased 19 percent year-over-year in May. According to data provided by Epiq Systems, bankruptcy filings totaled 69,286 last month, ... [Read More]
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