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Used Car Week Hall of Fame honoree Jared Kalfus of Black Book
We finish our series featuring the 2026 Used Car Week Hall of Fame honorees with a conversation featuring Black Book president Jared Kalfus. Kalfus describes what it takes to be successful in sales and why face-to-face conversations are still vitally ... Listen Here
SPONSORED EPISODE: Prospects for more auto refinancing with Gravity Lending
In this special sponsored episode of the Auto Remarketing Podcast brought to you by Allied Solutions, we turn our attention to auto refinancing. Brad Paxman oversees 90 lender relationships for Gravity Lending, which is an auto refinance and fintech company ... Listen Here
Used Car Week Hall of Fame: Bob McConkey of McConkey Auction Group
Next up on our series featuring the 2026 Used Car Week Hall of Fame honorees is a conversation with Bob McConkey, president and CEO of the McConkey Auction Group. McConkey, along with MAG chief operating officer David Pendergraft and DAA ... Listen Here

7 leading legal minds to highlight NABD East Coast Conference

nabd conference hotel for BHPH
BHPH Report Staff
The National Alliance of Buy-Here, Pay-Here Dealers is bringing together seven of the most experienced, knowledgeable legal experts who have several decades of collective experience in the auto regulatory world for the 12th annual NABD East Coast Conference. The conference ... [Read More]

Top 10 missteps that could shut down a BHPH dealer

tom hudson at subPrime
BHPH Report Staff
With the closing weekend of August upon us, Hudson Cook senior partner and chairman Tom Hudson shared his Top 10 list of practices buy-here, pay-here dealers need to recognize so they not only avoid a bad month, but the possibility ... [Read More]

Ongoing adjustments, adoption of GPS impacting Car-Mart charge-offs & losses

car-mart image for bhph
Nick Zulovich, Editor
Perhaps the most recent quarterly performance by America’s Car-Mart shows that GPS technology cannot singlehandedly improve charge-offs and credit losses for buy-here, pay-here operators. During a quarter where retail sales and revenue improved, Car-Mart executives said they were “very disappointed” ... [Read More]

What CFPB electronic closings study means for auto finance

phone and laptop
Steve Levine, SecureClose
Transparency. Education. Information. Repeat. Unless you’ve been living under a rock, it’s pretty clear that the Consumer Financial Protection Bureau expects consumers to receive these things from their financial service providers. Earlier this month, the CFPB once again demonstrated this ... [Read More]

J.D. Byrider opens 2nd Richmond franchise

shutterstock_94785175
BHPH Report Staff
Buy-here, pay-here dealership group J.D. Byrider announced this week it has opened its second franchise in Virginia’s capital of Richmond. This marks the sixth J.D. Byrider store in Virginia, and it is the second Virginia dealership for franchisee Craig Baker, ... [Read More]

Spots filling quickly for upcoming NABD Boot Camp

shutterstock_162848774
BHPH Report Staff
If you’re a relatively new operator who has never participated in a 20-group style meeting or a veteran dealer who is looking for a fresh collection of professionals to gather ideas, the National Alliance of Buy-Here, Pay-Here Dealers is hosting ... [Read More]

Car-Mart adjusts dealership addition plans by opening Georgia store

rows of cars 6
BHPH Report Staff
When America's Car-Mart closed its fiscal year back at the end of April, the buy-here, pay-here dealership chain initially expected to expand its footprint in Missouri. Instead, Car-Mart broadened its presence elsewhere in the Southeast this week with its seventh ... [Read More]

3 steps to solidify customer complaint response strategy

complaint department
BHPH Report Staff
Especially in these times of intensive regulator oversite, Automotive Compliance Consultants president Terry Dortch insisted that how your buy-here, pay-here dealership responds to customer complaints often determines whether the store’s good name gets blemished or a lawsuit results. Viewed proactively, ... [Read More]

DealerSocket sets time to unveil merged DMS solution

car lot 4
Nick Zulovich, Editor
Buy-here, pay-here dealers who use FEX DMS or AutoStar Solutions and have questions about their store software platforms now that they're both owned by DealerSocket have the opportunity to see how the company’s future single dealer management system is going ... [Read More]

Skypatrol enhances DMS integration to automate messages to defaulted contract holders

Person with iPhone
BHPH Report Staff
GPS tracking solutions provider Skypatrol released what it’s calling a time-saving solution for batch communications to customers in your related finance company portfolio who are behind on making their installment payments. Skypatrol highlighted its AutoBatch for DMS can give buy-here, ... [Read More]

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