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This Month's Focus

Turbocharged Finance
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3 primary capabilities of PayNearMe’s AI Servicing and Collections Agent
Almost a month ago, PayNearMe acquired the technology assets and hired the key employees of Marr Labs in a move described as one that will “help shape the future of payments.” The next development in that future involving artificial intelligence ... Read More
Fueled by more than $100M in strategic financing, MCO names new president
MyComplianceOffice (MCO) appointed John Schobel as president on Tuesday, as the provider of compliance management software for the financial services industry looks to continue its growth trajectory following the securing of more than $100 million in financing. MCO now serves ... Read More
ITOCHU invests in MOTER again to leverage connected-car technology
If you didn’t believe the modern vehicles you’re financing, retailing or repairing are smartphones rolling on four wheels, perhaps this investment announcement will sway your opinion. MOTER Technologies, an artificial intelligence-powered insurtech company that delivers a connected vehicle data platform ... Read More
Jeremy Louisos of Preowned Auto Logistics Returns to Show
Our “PAL” Jeremy Louisos of Preowned Auto Logistics is back on the show for a wide-ranging conversation about his work on remarketing industry committees and conferences, top issues and hot topics in auto transport and much more. The interview is ... Listen Here
SPONSORED EPISODE: Rethinking vehicle-protection plans for today’s wide inventory mix with GWC Warranty
Used-car inventory on dealer lots nowadays can range from older, higher-mileage vehicles to EVs, lifted trucks, and modified vehicles. The result is dealers are also having to change the vehicle-protection conversations with customers. In this special sponsored episode of the ... Listen Here
Recapping credit scores & other trends in auto finance with Shams Blanc of FICO
Shams Blanc, head of auto scores at FICO, made another appearance on the Auto Remarketing Podcast to elaborate more about the fall edition of the FICO Score Credit Insights report. Along with recapping what’s going on in auto finance, Blanc ... Listen Here

Car-Mart adjusts dealership addition plans by opening Georgia store

rows of cars 6
BHPH Report Staff
When America's Car-Mart closed its fiscal year back at the end of April, the buy-here, pay-here dealership chain initially expected to expand its footprint in Missouri. Instead, Car-Mart broadened its presence elsewhere in the Southeast this week with its seventh ... [Read More]

3 steps to solidify customer complaint response strategy

complaint department
BHPH Report Staff
Especially in these times of intensive regulator oversite, Automotive Compliance Consultants president Terry Dortch insisted that how your buy-here, pay-here dealership responds to customer complaints often determines whether the store’s good name gets blemished or a lawsuit results. Viewed proactively, ... [Read More]

DealerSocket sets time to unveil merged DMS solution

car lot 4
Nick Zulovich, Editor
Buy-here, pay-here dealers who use FEX DMS or AutoStar Solutions and have questions about their store software platforms now that they're both owned by DealerSocket have the opportunity to see how the company’s future single dealer management system is going ... [Read More]

Skypatrol enhances DMS integration to automate messages to defaulted contract holders

Person with iPhone
BHPH Report Staff
GPS tracking solutions provider Skypatrol released what it’s calling a time-saving solution for batch communications to customers in your related finance company portfolio who are behind on making their installment payments. Skypatrol highlighted its AutoBatch for DMS can give buy-here, ... [Read More]

Yearly bankruptcy total still on track to hit 800K

gavel and money
BHPH Report Staff
There might be less potential buyers coming to your buy-here, pay-here dealership — or current customers in your related finance company’s portfolio — who filed bankruptcy at some point since January. The American Bankruptcy Institute said that total bankruptcy filings ... [Read More]

10 questions BHPH dealers should ask in light of CFPB’s latest rule

regulation and compliance puzzle
BHPH Report Staff
The Consumer Financial Protection Bureau issuance of the larger participant rule last month came as little surprise to much of the industry. But SecureClose chief legal officer Steve Levine said many buy-here, pay-here dealers and other finance companies may not ... [Read More]

3 questions to ask when assessing first half of 2015 in BHPH

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Ken Shilson, NABD & Subprime Analytics
The first half of 2015 is now complete, and for most buy-here, pay-here dealers it has been extremely challenging. Competition from credit unions and franchised dealers, together with large subprime asset-backed auto finance securitizations, have reduced the market share of ... [Read More]

Roundup: Car-Mart exec extensions & J.D. Byrider expansion

news report stock photo
BHPH Report Staff
Two of the buy-here, pay-here industry’s largest dealership chains — America’s Car-Mart and J.D. Byrider — each released company updates on Tuesday as one extended the contracts of two top executives while the other expanded its footprint into a new ... [Read More]

Equifax removes reporting minimums for NIADA & NABD members

credit report
Nick Zulovich, Editor
With new survey reports showing independent dealers are fearing a significant decline in customer traffic, Equifax is offering new tools for members of the National Independent Automotive Dealership Association and National Alliance of Buy-Here, Pay-Here Dealers to create what company ... [Read More]

PassTime Raises More Than $10K to Help Employee’s Care

PassTime picture for bhph
BHPH Report Staff
PassTime, a provider of GPS and payment assurance technology solutions, announced the company raised more than $10,000 during this year’s National Alliance of Buy-Here-Pay-Here Dealers Conference in Las Vegas. Through its “mustache campaign,” PassTime – a key sponsor and exhibitor ... [Read More]

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