An individual’s assessment about your finance company’s service now is getting greater attention from the Consumer Financial Protection Bureau, too. The bureau recently issued policy guidance regarding potentially illegal practices related to consumer reviews. The CFPB said that it seeks to ... [Read More]

National Auto Care (NAC) not only is growing its geographical footprint via acquisitions, the provider of F&I products, administration, consulting services, training and marketing support to independent agents, insurance companies, financial institutions, third-party administrators and credit unions for more than ... [Read More]

Recent analysis from Comerica Bank and Salary Finance point to a similar assertion. There’s a reasonable chance many of the contract holders currently in your auto finance portfolio are having their monthly budget squeezed by several factors. With Comerica Bank ... [Read More]

Hudson Cook partners Patty Covington and Eric Johnson are among the keynote speakers on the docket for a two-day online series hosted by Chernek Consulting titled, “F&I Master Series Online Forum — The Digital Age.” Beginning on Wednesday, Covington, Johnson ... [Read More]

In what officials called a record-setting settlement, the Federal Trade Commission and the State of Illinois said on Friday that they are taking action against Napleton, a large, multistate auto dealer group based in Illinois. Officials said they’re making this move ... [Read More]

Most of the major financing metrics Edmunds tracks regularly are poised to set new records. With the retail price of new and used vehicles so high, Edmunds reported on Friday that the average amount financed and monthly payments recorded during ... [Read More]

The American Recovery Association (ARA) gained more traction on the compliance front this week. ARA announced through a news release that Flying A Information Resources has chosen the association’s compliance monitoring system to assist the firm in vetting and monitoring ... [Read More]

The Consumer Financial Protection Bureau database indicated that the agency received 527,243 consumer complaints during the 12-month span that closed on Feb. 28. Of that amount, only 8,042 complaints — or 1.5% — fell into the categories that the CFPB ... [Read More]

Credit availability for auto financing in February rose to the highest level that experts have seen in seven years. But fueled in part by soaring prices, including for new vehicles, conditions prompted one expert to project that the U.S. economy ... [Read More]

In the next installment of the Auto Remarketing Podcast originating from the Vehicle Finance Conference hosted by the American Financial Services Association earlier this month in Las Vegas, senior editor Nick Zulovich shared a conversation with Stuart Holmes, Experian’s senior ... [Read More]