Your service drive is filled with loyal customers who trust your dealership and are physically in your store, yet most...
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Experts see Middle East conflict making current car & credit markets even more challenging
Tuesday, Mar. 24, 2026, 10:27 AM
With additional insight about affordability, FICO watches average credit scores tick lower again
Wednesday, Mar. 25, 2026, 11:27 AM
PODCAST: Industry Elite honoree Jennifer Turnage on why accurate financial information can make or break any business
Wednesday, Mar. 25, 2026, 01:05 PM
Industry Elite honoree Mike Thomas of Resolvion on building his career — literally
Next up in our inaugural Industry Elite: The C-Suite honoree series is a conversation with Mike Thomas, who is chief executive officer of Resolvion. Thomas shares memories with Cherokee Media Group senior editor Nick Zulovich about working in construction and ... Listen Here
Thursday, Mar. 26, 2026, 02:23 PM
Industry Elite honoree Jennifer Turnage on why accurate financial information can make or break any business
Next up on in our inaugural Industry Elite: The C-Suite honoree series is a conversation with Jennifer Turnage, who is chief executive officer of Primeritus Financial Services. Turnage talks with Cherokee Media Group senior editor Nick Zulovich about the importance ... Listen Here
Wednesday, Mar. 25, 2026, 05:01 PM
Industry Elite honoree Kelly Wyatt on 25-year career with GM Financial
Next up on in our inaugural Industry Elite: The C-Suite honoree series is a conversation with Kelly Wyatt, who is chief digital officer with GM Financial. Wyatt shares a conversation with Cherokee Media Group senior editor Nick Zulovich about being ... Listen Here
Wednesday, Mar. 25, 2026, 04:43 PM
CFPB enters complicated consent order with auto-finance payment firm
Thursday, Nov. 5, 2020, 06:24 PM
SubPrime Auto Finance News Staff
A firm that was supposed to pull funds from contract holders’ bank accounts and deliver the money to auto-finance companies entered into a consent order with the Consumer Financial Protection Bureau this week. And in a twist, the penalties levied ... [Read More]
How Westlake navigated through pandemic-triggered contract modifications
Thursday, Nov. 5, 2020, 03:38 PM
SubPrime Auto Finance News Staff
Westlake Financial senior vice president of collections Brian Renfro knew his team was facing an incredible challenge. TransUnion’s industry-wide data showed the percentage of auto-finance contracts in financial hardship quickly rose as the pandemic intensified, jumping from 0.64% in March ... [Read More]
Resource Hub
Best Practices, Ideas, and Tools for Business
The Dealer’s Guide to Smarter GPS Tracking
A Buyer’s Guide for Independent Dealer, BHPH, and Auto Finance Leaders Reducing Risk, Unlocking Opportunity Independent dealers and finance companies...
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Used Car Turn Vendor Management Checklist
Vehicles touch multiple vendors before they ever hit the lot, and when approvals, communication, and invoices are scattered, delays are...
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ARA reiterates 3 points about handling personal property in repossessed vehicles
Wednesday, Nov. 4, 2020, 04:41 PM
SubPrime Auto Finance News Staff
The American Recovery Association (ARA) recently distributed a message to the industry, reiterating its positions regarding personal property in repossessed vehicles. The move was triggered by the $5 million settlement Nissan’s captive finance company reached with the Consumer Financial Protection ... [Read More]
Nortridge launches podcast hosted by current NAF Association president
Wednesday, Nov. 4, 2020, 04:29 PM
SubPrime Auto Finance News Staff
Nortridge Software is also getting into the podcast business. The provider of loan management software designed to apply more automation to origination and servicing recently announced the launch of the ConsumerFi Podcast, which will be hosted by Nortridge director of ... [Read More]
KBRA sees potential for normal delinquency & loss patterns
Tuesday, Nov. 3, 2020, 03:22 PM
SubPrime Auto Finance News Staff
Perhaps Kroll Bond Rating Agency (KBRA) offered evidence that the atmosphere in auto financing might actually be returning to normalcy, especially when it comes to delinquency and losses. In April, KBRA placed 229 securities on watch across the unsecured consumer ... [Read More]
Darwin, SWDS partner to boost F&I and digital retail sales platform
Monday, Nov. 2, 2020, 04:32 PM
SubPrime Auto Finance News Staff
SouthWest Dealer Services finalized a strategic partnership with Darwin Automotive last week. The provider of F&I and anti-theft programs as well as related training services for dealerships announced its new connection with Darwin to expand SWDS’ digital retail sales platform ... [Read More]
CFPB releases final rule to implement FDCPA
Monday, Nov. 2, 2020, 04:31 PM
SubPrime Auto Finance News Staff
The Consumer Financial Protection Bureau offered collections and compliance professionals some light reading just before the weekend. It’s mere a 653-page document to update a regulation first passed four decades ago that has taken regulatory officials seven years to get to ... [Read More]
TransUnion blends income & employment verification into credit report
Friday, Oct. 30, 2020, 02:57 PM
SubPrime Auto Finance News Staff
Perhaps nowadays more than ever, risk decisions are based on consumer income and employment information to grasp a potential retail installment contract holder’s ability to pay This week, TransUnion rolled out a new seamless and real-time service to provide finance ... [Read More]
AUL reinforces software development team
Friday, Oct. 30, 2020, 02:32 PM
SubPrime Auto Finance News Staff
This week, AUL Corp. welcomed industry veteran Corey Ginsberg as the F&I provider’s new software development manager to lead the company’s team building custom applications. The company said Ginsberg’s experience and technical expertise will help AUL remain an industry leader ... [Read More]
LocateSmarter welcomes ‘SkipGuru’ as director of training and development
Thursday, Oct. 29, 2020, 02:05 PM
SubPrime Auto Finance News Staff
The “SkipGuru” has embarked on his next professional challenge. Alex Price, the frequent Used Car Week speaker and skip-tracing expert widely known as the “SkipGuru,” joined LocateSmarter, a data and analytics company, as director of training and development in a ... [Read More]
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