APCO Holdings, a provider and administrator of automotive F&I products and home to the EasyCare and GWC Warranty brands, announced on Friday that the company will begin providing free access to digital retailing tools and online training courses designed to ... [Read More]

As everyone reading this is well aware, the world is currently experiencing extraordinary circumstances that have upended daily life — now, there’s no such thing as “business as usual.” One question being posed by banks, finance companies and other lenders ... [Read More]

In light of how collections are being impacted by the coronavirus pandemic, FICO is hosting a free webinar on Tuesday to help the financial services community. Set to be a part of the session are Leah Dempsey, vice president and ... [Read More]

While auto-finance providers communicate with their customers impacted by the coronavirus pandemic, six different federal regulatory agencies encouraged institutions to work constructively with borrowers affected by COVID-19 while providing additional information regarding loan modifications. Meanwhile, Hudson Cook partner Anastasia Caton ... [Read More]

In light of the marketplace nowadays being filled with as much uncertainty since the financial crisis of 12 years ago, a new survey published recently by S&P Global Market Intelligence examined how portfolio management processes have been evolving to account ... [Read More]

The American Recovery Association issued a message late Tuesday, acknowledging the immense problem the coronavirus pandemic is causing when it comes to collections and vehicle repossessions. As more states and municipalities issue stay-at-home orders, ARA has tried to get clarity ... [Read More]

With guidelines to contain the spread of COVID-19 also suffocating regular activity of financing and retailing vehicles, the auto-finance industry continues to make adjustments to shore up their businesses and maintain contact and services to customers. Cherokee Media Group gathered ... [Read More]

The American Bankers Association. American Financial Services Association and the Consumer Bankers Association represented half of the industry groups that sent a letter on Sunday to the Securities and Exchange Commission (SEC) to delay implementation of the Current Expected Credit ... [Read More]

Along with many finance companies offering their own programs, Experian also is accelerating and enhancing its financial education in response to the urgent and rapid changes associated with COVID-19. With expected delays in bill payments, unprecedented layoffs, hiring freezes and ... [Read More]

CallMiner is leveraging its 17 years of experience to offer a free webinar to help finance companies keep one of their most important departments functioning as the coronavirus impact intensifies  — their call centers. CallMiner’s Steve Chirokas and Brian LaRoche ... [Read More]